Bill Payment
Expenses Due
The Financial Counseling Department will contact you or a family member for deductible and out-of-pocket expenses due. These are to be paid prior to services or upon discharge. Private room charges not paid by your insurance are also due upon discharge.
Financial assistance is available for qualified parties. Learn more about financial assistance.
Your Bill
As a patient of Wake Forest Baptist Medical Center, you are responsible for all charges incurred during your hospitalization.
WFUBMC is responsible for submitting bills to your insurance company and will do everything possible to expedite your claim. But you should remember that your policy is a contract between you and your insurance company and you have the final responsibility for payment of your hospital bill. We have several payment options available to assist you. Your statement will reflect the amount billed to your insurance and the portion due from you.
Patient Accounts staff can answer questions about your hospital bill and help you interpret financial policies and billing procedures at the hospital. Patient Accounts can be reached by calling 877-938-7497 Monday through Friday from 8 am to 5 pm.
You will receive separate billing from the hospital and the physicians. If you have questions about these bills, please call the number printed on the statement you receive from them.
Bill Pay
Wake Forest Baptist Medical Center offers online bill payment for North Carolina Baptist Hospital and Wake Forest University Physicians. Please select the appropriate billing organization below to pay your bill online:
North Carolina Baptist Hospital
Wake Forest University Physicians
Lexington Medical Center in Lexington, NC
Wake Forest Baptist Imaging at Executive Park Blvd., Winston-Salem, NC
If you need to talk to a Wake Forest University Physicians Customer Service Representative, please call 336-716-3988 (local) or 877-938-7497 (toll-free).
Si Usted nesecita hablarle a un Representante de Servicio al Cliente del Wake Forest University Physicians, por favor llamar al 336-716-3988 (local) o al 877-938-7497 (gratis).