Patient Care

We are committed to providing quality care while respecting the rights of our patients.

  • We make clinical decisions based on patient care needs.
  • We interact with patients and family members in a caring, compassionate manner.
  • We take steps to ensure that each patient understands his or her treatment needs and options.
  • We respect each patient’s right to ask about any aspect of his or her care.
  • We do not discriminate against any person because of age, race, religion, gender, sexual orientation, disability, national origin, ability to pay, or for any other reason prohibited by regulation or law.
  • We encourage patients to comment on their satisfaction or concerns about the care they receive. 

Additional patient care goals:
  • We value our patients as people who deserve the best we can offer. 
  • We are aware and respectful of each patient's individual identity and situation. 
  • We strive to listen to our patients' needs and concerns and to respond appropriately to resolve any issues.  
  • We deliver exemplary physician and physician-directed services with an unconditional commitment to quality, safety and service excellence. 
  • We acknowledge that our most important constituencies are our patients, referring physicians who seek access to consultation and inpatient care, as well as other partners in the clinical enterprise. 
  • We continually assess the productivity and efficiency in the delivery of clinical services. 

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Office location:
Piedmont Plaza II, Suite 307

Mailing address:
Audit and Compliance Office
Medical Center Blvd.
Winston-Salem, NC 27157

Ways to Give
Last Updated: 03-16-2015
USNWR 2015-2016Magnet Hospital RecognitionConsumer Choice2015 Best DoctorsJoint Commission Report

Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.