We want your stay at Davie Medical Center to be a positive
experience. Whenever you're faced with something you don't
understand - whether it is a diagnosis, a medical procedure, or
simply directions to your appointment - please ask your physician,
nurse, or any other hospital staff member for further
Patient Bill of Rights
The Patient Bill of Rights and Patient Responsibilities are
designed to help you become an informed member of your own health
Patient Bill of Right and Responsibilities (English and Spanish)
For more information, view our financial assistance application and policy.
If you need additional assistance with any problem, concern or
to file a grievance our Patient and Family Relations department is
ready to help you at 336-998-1310. Making a
complaint or grievance will in no way compromise your future access
to care. You may also lodge a grievance directly with:
Division of Health
2711 Mail Service Center
Raleigh, NC 27609-2711
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Disability Rights North
2626 Glenwood Ave., Ste. 550
Raleigh, NC 27608
Section 504 Notice of Program Accessibility
Davie Medical Center and all of its programs and activities are
accessible to and useable by disabled persons, including persons
who are deaf, hard of hearing, or blind, or who have other sensory
impairments. Access features include:
- Convenient off-street parking designated specifically for
- Curb cuts and ramps between parking areas and buildings.
- Level access into first floor level with elevator access to all
- Fully accessible offices, meeting rooms, bathrooms, public
waiting areas, cafeteria, patient treatment areas, including
examining rooms and patient wards.
- A full range of assistive and communication aids provided to
persons who are deaf, hard of hearing, or blind, or with other
sensory impairments. There is no additional charge for such
aids. Some of these aids include:
- Qualified sign language interpreters for persons who are deaf
or hard of hearing.
- A twenty-four hour (24) telecommunication device (TTY/TDD)
which can connect the caller to all extensions within the facility
and/or portable (TTY/TDD) units, for use by persons who are deaf,
hard of hearing, or speech impaired.
- Readers and taped material for the blind and large print
materials for the visually impaired.
- Flash cards, alphabet boards and other communication
- Assistive devices for persons with impaired manual skills.
If you require any of the aids listed above, please let the
receptionist or your nurse know.