The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Dr. Fernandez is amazing and has a heart of gold.
The entire visit surpassed my expectations - and they were VERY HIGH! *Dr. Fernandez was AWESOME!
I felt rushed during the appt, not because of Dr. Fernandez, but because I had waited longer than I anticipated and needed to get home to my babysitter. As a result, I did not get to ask all of the questions I had planned to.
Absolutely love my care provider!
*Dr. Hernandez is informative without condescendence and is easy to establish a rapport with.
I LOVE Dr. Fernandez. She is a great doctor. I value her experience and opinion. She stays up to date on the latest medical trends and is easy to talk with.
I was very uncomfortable when nurses kept knocking on the door as Dr. Fernandez was checking my lower abdominal wound. I mentioned the concern, but she discounted it since the nurses knock on the door. The nurses were not the ones working with me, but asking questions about other things/patients. I don't think this is appropriate when I paid for my time with Dr. Fernandez.
Dr. Fernandez (and everyone I have seen at her office) shows the most concern and patience with my questions and worries. I am very thankful for the amount of time she spends with me and the great care she provides.
She is very nice and friendly and I would recommend her, but I felt like she was in a hurry and although she asked if I had any questions, I didn't feel like I had much time to gather my thoughts. I don't know if it was because it was late in the day, but I would have liked more time.
*Dr. Fernandez is well-informed about treatments in other areas of the country, alternative included. She knows statistics & studies. I am confident in her ability -
*Dr. F was the best. Gave me her cell & helped immediately. Love her! Fantastic.
Dr. Fernandez was excellent and answered all my questions thoroughly! I have great confidence in having her as my ob-gyn!
*Dr. Fernandez has always been wonderful, she always makes me feel comfortable and at ease - she always explains that she will be doing. I am glad I have her as a provider.
love, love, love Dr. Fernandez!!
*Dr. Fernandez is a warm & friendly doctor; very easy to talk to.
I feel very good about having chosen Dr Andrea Fernandez as my gynecologist and love her office and staff
I really like *Dr. Fernandez. I have high confidence in her.