The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
dr was very nice and compassionate, knowledgeable about what was going on but asked me to tell him what I thought was happening, a surprise ( pleasant)
Dr. Fina has a very kind and gentle manner and talked to me in a respectful way.
Perfect experience for a not so comfortable condition.
Very good experience
I would recommend this provider to anyone who need this care.
Great bedside manner, open to all of my questions. He was very nice and attentive.
Excellent + very caring
It was my first visit with anyone at Digestive Health; overall was pleased with everything especially with Dr. Fina setting up a EUS procedure with Dr. Conway on 9/23
*Dr. Michael Fina seemed very knowledgeable, confident and personable. he has my trust.
I felt like Dr Fina listened to what was going on with me. He examined me thoroughly without guinea pigging a diagnosis for me. He explained if it was what he thought it would be. I will feel better that day once I took the meds. He was absolutely correct. I was hurting 2 weeks prior to coming to Dr Fina and felt relief by bedtime.
Really like Dr. Fina.
Dr. Fina is very kind and has always made a point to explain what is causing my symptoms and has taken time and care to help my worries. He even remembered a something we talked about a few months ago. I was very impressed.
Very knowledgeable. On top of his game.
Very good visit with this Doctor and all the staff.
Have known *Dr. Fina for years. I moved away for FEW YEARS - but always went to him (*Fina) for my only colonoscopies - At Salem Gastro. & at Baptist office. 8. (Worked me in next morning at 8:30).
1st visit - care good so far.
I feel very fortunate to have Dr Fina as my doctor - he is treating me for advanced liver disease - From the time he greets me, he is laser focused on my condition - With his treatment plan I am actually doing quite well - Dr Fina takes time to answer any questions I may have & he is always very thorough & pleasant .
*Dr. Fina was very concerned and never seemed to rush in any way. (Good).