For a listing of recent publications, refer to PubMed, a service provided by the National Library of Medicine.
For a list of earlier publications, visit the Carpenter Library Publication Search.
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
No pomposity on the part of the provider or staff. As a first time visit to a new doctor - a welcomed experience.
He talked directly to me and not the people with me. He was very caring.
This experience was great! The doctor was wonderful & I would definitely recommend him!
Keep up the excellent work!
Dr Hein personally called me back to answer a question I had after surgery. That was incredible and meant so much to me. I've already recommended him to a friend.
Dr Hein is fantastic!
Dr. Hein is a wonderful doctor. He is very thorough and explains things in a manner so that anyone would understand. Would definitely recommend him.
He was wonderful!