The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Dr Hodges has been Ashley's Dr since she was 5 weeks old. He has always explained everything that was going on listened to my questions and concerns and observations He will always be our favorite Kidney Dr and his staff is also great
He is a great care provider, except maybe could be a little more kid-friendly. My child seemed intimidated and didn't bond with him like most of the other Brenner's doctors.
He is probably a very good doctor and had my son had a more 'pressing' medical need he may have spent more time with us, but as it was I felt he was annoyed for us to be there and rushed through visit, rushed through explanation and options for treatment, and felt he had little concern for my son's problem as maybe it was too minor for us to waste a visit with him. Got the feeling he felt we should have known what to do or that it was obvious, but we were referred by our regular doctor because neither my regular doctor or I knew what to do next. My son is doing well after the visit so we are thankful for that, just would have like to have felt a bit more respected as the patient/parent.
As a parent, this was probably the absolute worst experience I've had with a healthcare provider for my child. At the time of her appt she was 4. it was an uncomfortable procedure and she was scared. He showed his aggravation and impatience with her when a quality children's care provider would show patience and concern.
wish I could select "very very poor" for my confidence in this doctor meeting my child's needs
Dr Hodges is our favorite specialist that my son visits. He always listens, he explains things in very easy to understand ways, and he is truly the only doctor we have seen that has taken into consideration ALL of my child's health history when dealing with the specific problems we see him for. My child has a birth defect that is a factor in treatment, and other doctors ignore that fact because the birth defect isn't visible as one would expect it to be. He has ordered tests to monitor the situation ahead of problems instead of only ordering tests after the problem has started, and that is so very much appreciated in our family.
We have not yet talked about the options in the event that the current form of treatment does not work. I would have liked to have explored potential options. Perhaps the Dr. is just holding off to "cross that bridge" when we get to it; Dr. and resident spent a total of 5 minutes in the room examining our son. I understand this is not a monumental condition compared to other patient's issues, but I would have like to have had a few more minutes. We felt rushed although the Dr. did answer the questions that we did get in.
Dr. Hodges is an excellent doctor. He fully explains everything and listens to all your concerns. He is by far one of the best doctors we have ever been to and truly cares for his patients.
Dr. Hodges is always so helpful and informative. With such a sensitive issue, he always takes the time to reassure us that our son will be in the best of hands.. We couldnt ask for a better doctor to help us through this process of repairing our son's issue.
Doctor appears nice and confident on his job he just looks like he was in a hurry.
Dr. Hodges was very personable with myself, my daughter (the patient) and both of my other small children who were with us. He explained things thoroughly and was open to questions.
Dr. Hodges is absolutely the best! I have recommended him and will continue to do so. Wish there were more doctors like him!