The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
*Dr. Hubbard and his nurse, *Jessica, are amazing - I received follow up calls. I went to *Dr. Hubbard for a second opinion. He correctly diagnosed the extent of my injuries that the first surgeon missed. He also sent me for follow up to a vascular surgeon.
Dr. Hubbard was very thorough and understanding. Took into account my activities, triathlons, and we discussed short term and long term options.
*Dr. Hubbard is very professional and knowledgeable and explained things to me and helped me feel at ease about my upcoming surgery. Highly recommend him.
Dr. Hubbard is one of the best Orthopaedics in the business! I have total confidence in him!
*Dr. Hubbard has done everything right to gain my respect and confidence in him and his team.\
I visited this doctor as a second opinion. Another surgeon had recommended clavicle surgery. The first surgeon did not look beyond the xray on the clavicle and did no physical examination. Dr. Hubbard suspected and found two cracked ribs and a torn rotator cuff. He does not recommend surgery for the clavicle, which seems to be healing well. We will follow up with an MRI and possible surgery for the rotator cuff.
Again, I felt as if my concerns were discounted when I was told that he could see no reason for my pain even after discussing the cysts on my MRI.
Dr Hubbard used a lot of technical terms while examining my knee and talking with the P.A. It would be helpful if he then put it in laymen's terms to me. I understand the need for technical terms when discussing with another physician but the patient needs to hear basic words they can understand. I.e. we think you have damaged the meniscus, etc.
Can't find a bad thing about anything concerning staff or facility.
very concerned about my care
*Dr. Hubbard is very kind and concerned about my well being.
Dr. Hubbard is fantastic Doctor. He is very thorough and is very concerned for my health and very helpful. I recommend him and his team to everyone.
Dr. Hubbard in my opinion is the best in his field. He always takes time to explain to me what is happening with my knee and which direction we are going to go. Always makes me feel extremely comfortable and at ease.
Dr. Hubbard is excellent. He is obviously very intelligent and has proven to me he knows what he is doing. Throughout my visits with him, he has helped me understand what was going on with my injury and recovery. I feel very fortunate to be his patient and hope WFBMC does what is necessary to keep him!
I have never had a bad experience.
I would highly recommend Dr. Hubbard.
Dr. Hubbard is unique in that he did not just dictate to me what I should do about my knee problem. He asked me what my lifestyle was like and gave me options of treatment. His thoroughness answering my myriad of questions was wonderful. I will go to this doctor for any future sports injuries. I felt like an individual person not just the next patient on a daily schedule. Nowadays, that is important to me.
Dr. Hubbard did a great job working with me and scheduling surgery while I had time off so I could heal and not loose any work. Too think he would take the time out of his busy schedule is like a blessing from God! I would recommend him to everyone!