The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
*Dr. Pierce is fantastic!
Dr. Pierce has always been very good with me. She listens to my concerns and understands that some of my decisions with medications and procedures have had to take into consideration my husband and his concerns and feelings also.
I think Dr. Pierce is wonderful. She has a wonderful bedside manner, is easy to talk to and has so much knowledge. I appreciate the way she treats me as an individual and is concerned for my well-being. I know she sees so many patients, I appreciate that she takes the time to spend time to get to know me during my appointments. I have recommended her to family members and co-workers.
*Dr. Pierce's care has always exceeded my expectations. I had some spotting, @ 13 weeks gestation & *Dr. Pierce eased my worries during my visit.
I can not say enough good things about Dr. Peirce. I am so thankful to now be under her care. She listen to me and really understood me, and made me feel very comfortable with her.
*Dr. Pierce is an outstanding physician. I've worked with a log of Drs. & would have given anything to work with kind, compassionate, charismatic MD's of this caliber. She listened to worries & concerns & addressed each one. She is truly an asset to the Wake Forrest family! 10. Already passed her card on!
*Dr. Pierce is the best doctor in the practice. She has always gone above and beyond to care for me. She pays attention to details and is always studying to be the best for her patients.
I've had a hard time staying consistent with a medication. Dr. Pierce helped me create a gradual plan to be successful.
Very positive. I felt relaxed and comfortable. 5 years ago I had uterine cancer and she so reassuring things are all fine. I love her smile and sense of humor while being able to be services too!
I started using Dr. Pierce as my gynecological provider in March 2016 when I met her during a hospitalization and transferred from my previous provider to her. Her care has been absolutely wonderful! She has worked to provide me with excellent treatment for a very serious condition. Throughout the entire process, I have felt confident in knowledge and felt like she has included me in every step of decision making, always keeping my health and mental well-being a priority.
This was the first time that I had met Dr. Pierce. I immediately liked her. Great interpersonal skills. I appreciated that she showed her personality, while being highly professional and kind.
This being my first pregnancy I feel the practice as a while has left me to find a lot of information out on my own. just a general idea of what labor pains may feel like, birthing options offered, what will happen at the hospital etc. I don't feel they acknowledge this is my first time and they are not as forth coming with information they think I should know until I ask questions. I worry I am unprepared. I think the provider is excellent and would recommend her to anyone needing routine or second time childbirth care but I probably would not recommend the practice as a whole to a first time mom to be.
I think Dr. Pierce is a great physician, however, the only complaint I would have about this visit is that I had lab work done at the visit which was on a Friday and saw the results on My Wake Health first thing Monday morning indicating a possible infection. I did not hear from the physician's office all day Monday nor Tuesday until I emailed the physician's office late Tuesday afternoon to inquire about it. I did receive a reply back from Dr. Pierce who advised she had called in a prescription for me due to infection. I would think that in the case of an infection, an earlier response would be more acceptable. It also made me wonder if they were even going to contact me or if this result had fallen through the cracks.
Dr. Pierce is thorough, kind , willing to listen, very helpful and reassuring.