The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
CP concern for questions/worries
CP efforts to include in decisions
CP explanations of prob/condition
CP spoke using clear language
Friendliness/courtesy of CP
Likelihood of recommending CP
Patients' confidence in CP
Time CP spent with patient
Patient Comments
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Kathleen Punger, M.D.
WFBH Patient
3/13/2018
I drive more than 30 mins to see Dr Punger
Kathleen Punger, M.D.
WFBH Patient
3/2/2018
I couldn't ask for a better doctor, *Dr. Punger is an excellent doctor and person.
Kathleen Punger, M.D.
WFBH Patient
3/1/2018
*Dr. Punger was very thorough in explaining and talking to me about my concerns about different health issues that I am experiencing.
Kathleen Punger, M.D.
WFBH Patient
2/19/2018
Have always enjoyed Dr. Punger because of the respect and time she spends with me. Answers any questions I may have, and follows up if any problems.
Kathleen Punger, M.D.
WFBH Patient
2/19/2018
Dr. Punger is a terrific doctor. She loves what she does and takes excellent care of her patients. I am treated as if I am a member of Dr. Punger's family. We are so thankful we have her for our doctor and know that she will care for us no matter what condition or sickness comes around. She is also a very strong advocate of trying to give us hints to keep us healthy and improve on our overall health!!!!!!!!!!!!!!!!!
Kathleen Punger, M.D.
WFBH Patient
2/8/2018
All of my family goes to Dr. Punger and we all absolutely love her. She listens listens and discusses different options imsteas of just throwing pills at the issue. She is also very caring and sweet.
Kathleen Punger, M.D.
WFBH Patient
12/18/2017
I'm more and more pleased with Dr. Punger and her staff regarding their attentiveness and courtesy.
Kathleen Punger, M.D.
WFBH Patient
12/6/2017
I absolutely love Dr. Punger! She is very professional, understanding, caring, and patient.
Kathleen Punger, M.D.
WFBH Patient
11/29/2017
Great dr. & staff!!!
Kathleen Punger, M.D.
WFBH Patient
11/8/2017
I have nothing to complaint about.
Kathleen Punger, M.D.
WFBH Patient
10/16/2017
good experience
Kathleen Punger, M.D.
WFBH Patient
10/10/2017
I have felt like this once before, but during this visit, I was particularly upset about the interaction with Dr. Punger. I felt like she did not listen to my concerns and rushed me through the appointment. I had not seen her in over a year, so I had a few general questions. when I asked about side effects of my psychotropic medications after pregnancy (with significant other), she advised me to seek couples counseling. maybe she misunderstood my concerns, but I did not feel heard.
Kathleen Punger, M.D.
WFBH Patient
9/27/2017
Dr. Punger always takes the time to really talk to me about anything I might be worried about or curious about. She is also very responsive through the online portal. I love that I can ask a question and get an answer very quickly online without having to call and bother anyone. She is also really great about remembering little things about mr... like that I recently got married... or asking about my kids. It makes me feel like I'm not just a patient number or a quota to fill... I'm a real person to her and she genuinely cares about me. I moved to Clemmons and have to drive about 25 minutes to get to her office, but I refuse to find a new provider closer to me. She's worth driving the extra distance!
Kathleen Punger, M.D.
WFBH Patient
9/26/2017
I really like Dr. Punger and trust her decisions. She explains everything to me and we come up with a game plan for each visit.
Kathleen Punger, M.D.
WFBH Patient
9/26/2017
she was very concerned about my feelings and health. I am a person,not just a number to her. Elderly people are not treated that way sometimes.I appreciate that.
Kathleen Punger, M.D.
WFBH Patient
9/23/2017
Always have a great experience with Dr. Punger!
Kathleen Punger, M.D.
WFBH Patient
8/24/2017
She does not listen and take your concerns into consideration. Cold personality. Condescending.
Kathleen Punger, M.D.
WFBH Patient
8/23/2017
I think very highly of Dr. Punger, and have recommended her (and/or the other doctors in this practice) many times. I think the last person that I recommended there said that they weren't taking new patients just then. Even though I'm sorry that that person didn't get in with them, I think this speaks to how impressive and highly regarded these folks are!
Kathleen Punger, M.D.
WFBH Patient
8/17/2017
I loved her, she was the best Doctor I have seen to date, except for my OBGYN who also works for Wake Health
Kathleen Punger, M.D.
WFBH Patient
8/10/2017
Dr. Punger is absolutely top notch. She genuinely cares about her patients and it shows. She makes you feel as if you are part of her family not just a patient.
Kathleen Punger, M.D.
WFBH Patient
7/12/2017
very good experience
Kathleen Punger, M.D.
WFBH Patient
6/22/2017
I am very pleased with my dr. she has listen to me and helped with my concerns.
Kathleen Punger, M.D.
WFBH Patient
6/22/2017
*Dr. Punger is the best care provider I have ever had.