The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Dr. Wilson shows concern and real interest in my health problems. I have never had a problem with the surgery he performed in June of 2016. He assures me I can call him any time I have a problem, have pain or have a question and I do not have to wait until the next appointment to contact him if need be.
Dr. Wilson is an excellent doctor ,,,very knowledgeable ,,,he is definitely an access to the hospital,,
Dr. Scott did an excellent job of preparing my wife and me about the hip replacement as well as what to expect after the surgery.
VERY SATISFYING experience w/ *Dr. Wilson.
The care this provider has given me had been outstanding _____ the _____ 4 1/2 years.
have been with this Dr. for several years. he is a very good Dr. he saved my life and I think he can do wonders!
*Dr. Wilson was very nice and made appt. to see my orthopedist *Dr. Cynthia Emery.
Never have had a bad experience with this doctor. Always a positive experience.
One question that stands out for me is the degree to which care provider talked using words you could understand. Dr. Wilson does an excellent job explaining your condition in words you can understand, clearly connecting them to medical terminology. I want/need to know both and by connecting the two, it minimizes my worrying. Plus he helps me to know what to expect and then I don't 'panic' about every little ache and pain.
I cannot say enough good things about Dr. Wilson. In addition to coming highly recommended as an expert in his field, he is compassionate, kind, and will go to great lengths to help his patients understand. I am glad he was my first contact with Wake Forest as it assured me about the level of care.
*Dr. Wilson (orthopedic surgeon) spent time w/me and I felt like his brother.
Dr wilson was the first ortho surgeon who spoke to me as a person, vs at me as a patient. Gave me hope, instead of leaving me in tears.