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Assistant Professor, General Obstetrics and Gynecology
Obstetrics, Abnormal Uterine Bleeding, Adolescent Gynecology, Contraception, Fibroids, Menopause Management, Minimally Invasive Surgery
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
the best care provider I could ever have
Physician was very late (she took another patient before me who had arrived very early, but patient was scheduled for later in the day), and was not particularly friendly. She was not prepared and had not reviewed my medical history.
I found her to be very condescending and arrogant. She didn't like the fact that I had an opinion and was very uncaring. She argued back and forth and tried to call my mental stability into question. I will not be returning and I will not refer any friend or enemy to the likes of a person who is uncaring.
Dr Zander was personable, a good educator, and very accommodating. Even if she's behind schedule, I would wait to see her.
I did not feel any compassion or senserity coming from the dr and I really was in need of it the day I saw her.
Long wait in exam room was only problem.
Everyone is always nice & on time.
Went in for appt. to discuss possible hystectomy and the dr. made me feel stupid for even asking. I'm a cancer survivor & had concerns and she made me feel worse. I will not be returning to that dept.
Dr Zander came off as condescending. She misread information about a recent test and when I politely corrected her the visit went down hill. I shut down and pretty much nodded my head to anything she said. I will never see her again.
Dr. Zander left a great impression. I appreciated her candor and knowledge.