Patient Information
Welcome to General Internal Medicine Associates of North Carolina Baptist Hospital. We thank you for entrusting us with your care. Physicians within this section provide care at the following locations: Outpatient Clinic, Downtown Health Plaza, University of Internal Medicine Association, and Stratford Executive Park. Patient information listed in this section applies to all three locations.
Appointments
Acute Illnesses
Prescription Refills
Lab and X-Rays
Hospitalization
After Hours
Emergencies
Office Fees
Payment Policy
We’re Here For You
Appointments
Appointments are scheduled between 8:00 a.m. and 5:00 p.m. Please arrive at least 15 minutes before your appointment time to check in with the receptionist. For routine office visits, please try to make your appointments in advance so that you may see your assigned physician. Since many of our physicians have other hospital responsibilities and obligations, their office hours may be limited. Notify us as soon as possible when you must cancel an appointment.
Acute Illnesses
If you should suddenly become ill, please call the office as early in the day as possible. A nurse will return your call and help you decide whether an immediate visit is needed. We try to schedule all of your visits with your regular physician, but it may be necessary for another physician to see you for an acute illness.
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Prescription Refills
Please contact your pharmacy for medication refills. Your pharmacist will call us. Please try to call your pharmacist for refills before you run out of the medication. An appointment may be required if you have not seen your physician within the last year. Our office policy does not allow us to prescribe narcotics or other controlled drugs over the phone. Antibiotic prescriptions usually require an appointment.
Lab and X-Rays
Most basic blood work, urine test and cultures are done in our hospital laboratory. We will inform you about when to expect the test results. If you have not been contacted with the results by that time, you may call the office. You will be contacted immediately if important abnormalities are found.
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Hospitalization
We admit our patients to North Carolina Baptist Hospital. Your care will be provided by a team of our physicians who remain in contact with your personal physician. We will keep you and your family advised daily regarding the plan for diagnosis and treatment of your illness.
After Hours
Whenever possible, we ask that you contact the practice before 4 p.m. This especially applies to prescription refills.
The after hours clinic provides appointments during the evening hours and on weekends to established patients of the General Internal Medicine practices. These appointments can be scheduled by calling your doctor's office and talking with the answering service.
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Emergencies
When an emergency occurs, it may be necessary for you to rush immediately to a hospital emergency room.
If possible, we ask that you first contact our office or the physician on call for help in deciding whether an emergency room visit is the best choice for your care.
Emergency rooms are often crowded, and visits can be expensive. Your physician may be able to suggest another way of handling your emergency.
Office Fees
Our office fees are similar to those of other primary care physicians in the community. A fee schedule is available upon request. Financial assistance may be available for those who qualify.
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Payment Policy
We accept most third party-payer insurance plans. If you have any difficulties with your bill, please contact one of our financial counselors at (336) 716-3988.
We’re Here For You
It is our goal to provide the best medical care possible for you. Please call one of our office locations if you need more information or have any questions about the services we offer. You may access their web page from the links below:
Downtown Health Plaza
General Internal Medicine Outpatient Clinic
Stratford Executive Park
University Internal Medicine Associates