Billing & Insurance

At Wake Forest Baptist, we are committed to providing safe, high quality, affordable health care. This includes prompt, transparent and respectful billing services. 

Our Customer Service representatives are available to help you understand your medical bills, discuss payment options, and provide accurate estimates for out-of-pocket expenses.

Please note: On October 1, 2015, the U.S. government required all health care organizations and insurance companies to use a new medical coding system. As we all learn the new system, there may be insurance processing or billing delays or differences on your bills. We apologize for any inconvenience. 

Bill Pay ButtonWe are here to assist you. If you have any questions, please call our Customer Service Center at 336-716-3988 or toll-free at 888-663-6580, Monday-Friday, 8 am to 5 pm, Eastern Time. 


Quick Reference

Customer Service Center

Phone 336-716-3988
Toll-Free 888-663-6580

Billing Dept. Inquiries
Medical Center Boulevard
Winston-Salem, NC 27157
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Last Updated: 03-30-2016
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.