Billing & Insurance
Insurance Coverage & Billing Procedures
Wake Forest Baptist seeks to provide a prompt and respectful billing experience for all patients who receive care in its physician offices and health facilities. Toward that goal, and in an effort to offer complete transparency in all customer encounters, our billing representatives are ready to help patients understand their medical bills, answer questions about the billing process, determine whether other financial resources might be available to a patient and provide accurate estimates of the out-of-pocket expenses associated with a particular procedure.
If you need a procedure estimate, have questions about a bill or an insurance matter, please contact our customer service department at 336-716-3988 or toll-free 877-938-7497.