Billing & Insurance
At Wake Forest Baptist, we are committed to providing safe,
high quality, affordable health care. This includes prompt, transparent and respectful
Our Customer Service representatives are available to help you
understand your medical bills, discuss payment options, and provide accurate
estimates for out-of-pocket expenses.
note: On October 1, 2015, the U.S. government required all health care
organizations and insurance companies to use a new medical coding system. As we
all learn the new system, there may be insurance processing or billing delays or
differences on your bills. We apologize for any inconvenience.
We are here to assist you. If you have any questions, please call our Customer Service Center
at 336-716-3988 or toll-free at 877-938-7497,
Monday-Friday, 8 am to 5 pm, Eastern Time.