Participating Insurance Plans

Wake Forest Baptist Medical Center is comprised of North Carolina Baptist Hospital and Wake Forest University Physicians, consisting of over 550 clinical faculty from the medical school. The physician group operates outpatient clinics covering more than 100 medical specialties and serves as the attending staff of the hospital.

The Medical Center contracts with most major health plans including Health Maintenance Organizations (HMO) and Preferred Provider Organizations (PPO) for physician and clinic services. WFBMC also participates in Medicare and Medicaid government programs.

The following chart is a list of the most common insurance plans that we work with…chances are you will find your plan is listed. This list is subject to change and may be different for the hospital and the physicians.

If you don’t see your plan, please call 800-446-2255. We believe you deserve the best healthcare available and will do our best to work with you and your plan.

WFUP = Wake Forest University Physicians  
NCBH = North Carolina Baptist Hospital   


Aetna Health of the Carolinas, Inc. (all plans)XX
Blue Cross Blue Shield of North Carolina (all plans) XX
Blue Medicare HMO & PPO (formerly Partners Medicare Advantage) XX
Carolina Access XX
Carolina Behavioral Health Alliance XX
CCN/THAN (part of First Health) XX
Centerpoint XX
CIGNA Healthcare (all plans) XX
Coventry Advantra Medicare AdvantageX X
Crescent XX
DirectNet PPO XX
Fidelis Senior Care of North Carolina, Inc. (Medicare + Choice Plan) XX
First CarolinaCare  X
First Health Network XX
Gateway Health Alliance XX
Great-West Life & Annuity Insurance Co. XX
Health Care Savings XX
Humana ChoiceCareXX
MAMSI Life & Health Alliance PPO (OneNet) XX
Medcost XX
NC State Employees and Teachers Group Health XX
OptumHealth (solid organs) XX
Preferred Care of Virginia XX
Primary Physician Care XX
Southern Health Services, Inc. XX
Twin County PPO XX
United Behavioral Health XX
United Behavioral Health Intensive Outpatient Program XN/A
United Healthcare XX
United Healthcare Medicare Complete (HMO & PPO) XX


Advantra Freedom (Coventry)XX
Humana Gold ChoiceXX
Secure Horizons Direct - Pacificare XX
Security Choice - Unicare XX
Today’s Options (Pyramid Life) XX
United Healthcare Medicare Complete Essential RX XX

This list is subject to change so you are advised to check with your individual health plan to confirm their participation and what kind of coverage your plan allows.

Please check with one of our Health On-Call® Representatives if you have any questions. They will be happy to assist you.

Phone: 800-446-2255

Quick Reference

Billing Department

Phone 336-716-3988
Toll-Free 877-938-7497

Billing Dept. Inquiries
Medical Center Boulevard
Winston-Salem, NC 27157
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Last Updated: 01-06-2014
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.