Point of Service Payment

Registration and front desk personnel now request up-front payment for patients’ co-pays, coinsurance and deductibles, previous balances, and/or pre-established deposits. Communication to patients prior to service now clearly states this expectation and includes financial assistance counseling where appropriate. 

Meeting patient needs will always be our priority. Those who are unable to meet their financial obligations at the time of service may receive information to pursue financial assistance.

You may contact our Customer Care Center at 336-716-3988 or 888-663-6580, Monday through Friday from 8 am to 5 pm, to discuss any financial questions you may have.

Quick Reference

Customer Service Center

Phone 336-716-3988
Toll-Free 877-938-7497

Billing Dept. Inquiries
Medical Center Boulevard
Winston-Salem, NC 27157
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Last Updated: 09-06-2016
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.