Point of Service Payment
Registration and front desk personnel now request up-front payment for patients’ co-pays, coinsurance and deductibles, previous balances, and/or pre-established deposits. Communication to patients prior to service now clearly states this expectation and includes financial assistance counseling where appropriate.
Meeting patient needs will always be our priority. Those who are unable to meet their financial obligations at the time of service may receive information to pursue financial assistance.
You may contact our Customer Care Center at 336-716-3988 or 888-663-6580, Monday through Friday from 8 am to 5 pm, to discuss any financial questions you may have.