Renovated Emergency Department Lobby Now Open
WINSTON-SALEM, N.C. – Aug. 13, 2014 – The lobby
of Wake Forest Baptist Medical
Center’s Adult Emergency Department was reopened today with a
more open floor plan, additional seating, new quiet areas, improved family
consultation spaces and brighter color schemes.
ED lobby only had been closed for renovation since June 23. The work
included the removal of walls, the addition of new flooring, finishes and lighting
and the installation of new furniture, which was selected by the Medical
Center’s Patient and Family Advisory Council.
area also features improved access to patient information and upgraded way-finding
to and from the lobby.
are investing in renovations like this to enhance the patient experience,
increase efficiency and make it a more pleasant environment for patients, their
families, visitors and our own staff,” said James
Hoekstra, M.D., professor and chair of emergency medicine
and vice president for clinical business development.
The Emergency Department at Wake Forest Baptist is a
Level I Trauma Center that provides acute care for a wide range of injuries and
illnesses, including life-threatening conditions. The Adult ED admits people
over age 18 while minors are treated at the adjacent Pediatric ED of Brenner
Children’s Hospital. The two facilities serve more than 100,000 patients
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