Patient Satisfaction
Dr. William Ward, a WFBMC orthopaedic surgeon.
Patient satisfaction is more than an optimal outcome on a procedure. It’s the full experience of how you were treated. Our family of caregivers is focused on providing a culture of excellence for patients and their families. Here’s how our patients rate us:
78% Will Recommend Us (Compared to 70% National Average)
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a new way to compare service excellence. Find the scores at www.hospitalcompare.hhs.gov (our zip code is 27157, search for North Carolina Baptist Hospital).
Top Choice of Area Residents
Since 1999, area residents have named Wake Forest Baptist their preferred hospital according to independent surveys by the National Research Corporation (NRC).