Patient Satisfaction

Patient Satisfaction at WFBMC

Patient satisfaction is more than an optimal outcome on a procedure. It’s the full experience of how you were treated. Our family of caregivers is focused on providing a culture of excellence for patients and their families. Here’s how our patients rate us: 

79% Will Recommend Us (Compared to 71% National Average)

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a new way to compare service excellence. Find the scores at Medicare.gov (Search zip code 27157, we are identified as North Carolina Baptist Hospital.). 

Top Choice of Area Residents

Since 1999, area residents have named Wake Forest Baptist their preferred hospital according to independent surveys by the National Research Corporation (NRC).

Quick Reference

Important Numbers

Main 336-716-2011
Patient Info 336-713-0000
Media 336-716-4587
Jobs 336-716-4717

Ways to Give

Spotlight

Service Excellence

Service Excellence

The Service Excellence Department is responsible for providing assistance to patients during their stay.

Last Updated: 02-14-2014
USNWR 2013-2014Magnet Hospital RecognitionConsumer Choice2014 Best DoctorsJoint Commission Report

Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.