AirCare Critical Care Transport Services

AirCare is part of an EMS network serving patients in North Carolina, Virginia, West Virginia, Tennessee and South Carolina. The service includes two air and two mobile ambulances stationed in strategic locations to provide fast, safe transportation for critically ill and injured patients.

  • AirCare 1, an EC-135 helicopter, is based at the Davidson County Airport in Davidson County.
  • AirCare 2, an EC-130 helicopter, is based at the Elkin Airport in Surry County.
  • AirCare 3, an EC 130 helicopter, is based at the Blue Ridge Airport in Henry County VA.
  • Critical Care Ambulances are based at Wake Forest Baptist Medical Center and affiliated hospitals.

These vehicles are located to provide the fastest possible response to calls for critical care transportation. AirCare 1 primarily covers south and southwest of Winston-Salem, AirCare 2 covers northwest North Carolina and southwest Virginia, and AirCare 3 covers Henry County, Patrick County, Pittsylvania County, Rockingham County and Stokes County. 

AirCare treats adult and pediatric patients with a variety of conditions, including trauma, cardiac, stroke and burns.  

Wake Forest Baptist is the only Level 1 trauma center in the region and has one of only two burn centers in North Carolina. The Level 1 trauma center designation was first received in 1982 and has been renewed since then. The designation is awarded to hospitals that demonstrate the highest commitment to caring for critically injured patients.

AirCare responds to calls from First Responders and hospitals 24/7. The helicopter is in the air within minutes of receiving a call, and the crew is in direct radio contact with EMS personnel at the scene or the physician at the referring hospital.

The crew treats patients at the scene. Within 10 minutes, the aircraft usually is back in the air, and the crew is in direct contact with physicians in the emergency department at Wake Forest Baptist. Studies indicate that the mortality is lower when patients are transferred to a trauma center within 60 minutes of an accident.

The AirCare crew includes a pilot, flight nurse and paramedic. The nurse and paramedic are certified in several areas of emergency care and have undergone extensive training in advanced airway management, transport physiology, burn and trauma care, pediatrics and cardiology. The aircraft are equipped with sophisticated life support and patient care equipment.

For more information, contact aircareinfo@wakehealth.edu

Quick Reference

AirCare
Request Transport

AirCare Dispatch
800-336-6224

Administrative Contacts

Phone 336-713-3110
Fax 336-713-3135

Program Manager
hmason@wakehealth.edu
Outreach Coordinator
araymond@wakehealth.edu

Find A Doctor Ways to Give

Spotlight

New Medical Helicopter in Use on 25th Anniversary of AirCare

New Medical Helicopter in Use on 25th Anniversary of AirCare

Wake Forest Baptist Medical Center began using its newest helicopter, AirCare 2, during the month that commemorates the establishment of the air ambulance service 25 years ago.

Last Updated: 10-06-2014
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.