Clinic Information

Important information about your clinic visits, appointments, prescription refills and more.  

We welcome you as a patient to the Section on Rheumatology, an outpatient clinic of North Carolina Baptist Hospital. Our physicians and nurse clinicians are available to assist you in becoming well-informed consumers of high quality health care.We believe that patient education is an integral component of our care.

Scheduling Appointments/Cancellations
Clinic Visits/Working with Your Primary Care Physician
Prescription Refills
Messages/After Hours Calls/Emergencies
Location

Scheduling Appointments

New Patient Appointments will be scheduled by your physician or medical provider.

HealthCare Providers: If you would like to refer a patient to be considered for a Rheumatology appointment in our clinic, please call our office at (336) 716-4209.  After you receive the patient's appointment date and time, fax all medical records (clinic notes, labs, x-rays etc.) related to and/or supporting the reason for your referral to our Rheumatology clinic.  Please include a cover sheet that includes your office contact information, patient's name, date of birth and date of scheduled appointment with us.  Our fax number is (336) 716-9821.  We must receive these records at least 3 business days prior to the patient's scheduled appointment or the appointment may be canceled.  

If you have any questions, please contact our office at (336) 716-4209.  

Office hours are Monday through Friday, 8 a.m. to 5 p.m.  

Cancellations

If you are unable to keep your scheduled appointment, please call (336) 716-4209 no later than 48 business hours prior to your appointment. This will allow us to use this time to care for another patient.

Patients who consistently miss appointments without cancelling may be dropped from the Clinic’s active patient list. .

Clinic Visits

Clinic visits are by appointment only. A referral from your primary care physician is required to be seen by our Rheumatologists. This will assure that patients receive appropriate follow-up.

We ask that you arrive at least 15 minutes prior to your appointment. If you are 15 minutes late, we may have to reschedule your appointment. Your first visit will include a thorough assessment appropriate to your particular problem. Copies of recent x-rays, laboratory tests, and other relevant medical records will be helpful, if available, during this initial visit. When you return for follow-up, you will be scheduled to see the same physician or physician and nurse clinician whenever possible. If your doctor is unavailable for urgent problems, other doctors/nurse clinicians in our practice have access to your medical record and can provide care as needed.

Primary Care

We anticipate working closely with your primary care physician (Family Practitioner or Internist), and will send copies of laboratory results, X-rays, and records as requested. Since we are a specialty clinic, we will not be managing primary care problems.

Prescription Refills

Prescription refill requests are taken during office hours Monday - Friday, 8:00 a.m. to 4:00 p.m. For refills and for new prescriptions please call our office at (336) 716-4209.

Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for collection.

We do not refill prescriptions prescribed by other physicians.

If you haven’t been seen by our physician within the last six months, you must schedule a follow-up visit prior to prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.

Please plan accordingly when requesting refills on pain medications. We cannot refill pain medications after office hours or during the weekend.

Messages

If you wish to speak with your physician or nurse, please call (336) 716-4209. You will speak to a representative in our Centralized group who will take your message. We will return your call within 24 hours. 

Other Information

For other information, scheduling return visits, or prescription refills you may call 336-716-4209 and follow the recorded directions on our automated telephone system.

After Hours Calls

If you have an urgent medical problem and cannot wait to speak with your doctor during regular office hours, call (336) 716-2011. The on-call physician for Rheumatology will return your call.

Emergencies

If you have a medical emergency, go directly to the Wake Forest Baptist Medical Center Emergency Department or your local emergency department. Upon your arrival, notify the staff that you are a patient in Rheumatology and give your physician's name

Location

Currently we see patients at two locations, depending on your provider. Our clinic locations are at:

Rheumatology Clinic at Stratford Executive Park
500 Shepherd Street, Suite 300
Winston-Salem, NC 27103

and

Wake Forest Baptist Medical Center
7th floor Richard Janeway Clinical Sciences Tower (Clinical Sciences Building).

Click here for maps and directions

Directions to the clinic will also be included with your initial appointment information.