Important information about your clinic visits, appointments, prescription refills and more.
We welcome you as a patient to the Section on Rheumatology, an outpatient clinic of North Carolina Baptist Hospital. Our physicians and nurse clinicians are available to assist you in becoming well-informed consumers of high quality health care.We believe that patient education is an integral component of our care.
Clinic Visits/Working with Your Primary Care Physician
Messages/After Hours Calls/Emergencies
New Patient Appointments will be scheduled by your physician or medical provider.
HealthCare Providers: If you would like to refer a patient to be considered for a Rheumatology appointment in our clinic, please call our office at (336) 716-4209. After you receive the patient's appointment date and time, fax all medical records (clinic notes, labs, x-rays etc.) related to and/or supporting the reason for your referral to our Rheumatology clinic. Please include a cover sheet that includes your office contact information, patient's name, date of birth and date of scheduled appointment with us. Our fax number is (336) 716-9821. We must receive these records at least 3 business days prior to the patient's scheduled appointment or the appointment may be canceled.
If you have any questions, please contact our office at (336) 716-4209.
Office hours are Monday through Friday, 8 a.m. to 5 p.m.
If you are unable to keep your scheduled appointment, please call (336) 716-4209 no later than 48 business hours prior to your appointment. This will allow us to use this time to care for another patient.
Patients who consistently miss appointments without cancelling may be dropped from the Clinic’s active patient list. .
Clinic visits are by appointment only. A referral from your primary care physician is required to be seen by our Rheumatologists. This will assure that patients receive appropriate follow-up.
We ask that you arrive at least 20 minutes prior to your appointment to get checked in, registered and complete any requested paperwork so the provider can see you at your scheduled time. If you are 15 minutes late, we may have to reschedule your appointment. Your first visit will include a thorough assessment appropriate to your particular problem. Copies of recent x-rays, laboratory tests, and other relevant medical records will be helpful, if available, during this initial visit. When you return for follow-up, you will be scheduled to see the same physician or physician and nurse clinician whenever possible. If your doctor is unavailable for urgent problems, other doctors/nurse clinicians in our practice have access to your medical record and can provide care as needed.
We anticipate working closely with your primary care physician (Family Practitioner or Internist), and will send copies of laboratory results, X-rays, and records as requested. Since we are a specialty clinic, we will not be managing primary care problems.
Prescription refill requests are taken during office hours Monday - Friday, 8:00 a.m. to 4:00 p.m. For refills please call the pharmacy that you have the prescription filled at to submit a refill request to us or call our office at (336) 716-4209.
Some medications require prior authorizations or annual reauthorizations from your insurance company and this can delay your prescription refills. Please notify our office immediately if your insurance changes.
Please contact your pharmacist to verify that your prescription has been called into the pharmacy and is ready for collection.
We do not refill prescriptions prescribed by other physicians.
If you haven’t been seen by our physician within the last six months, you must schedule a follow-up visit prior to prescription refill. We want to make sure that the medication is properly dosed and that your health hasn’t changed.
Only in very rare situations do our physicians prescribe strong pain medication (e.g., hydrocodone, oxycodone, etc.). For your own safety we ask that you get your pain medication from only one health care provider – your primary care provider. We cannot refill pain medications after office hours or during the weekend
If you wish to speak with your physician or nurse, please call (336) 716-4209. You will speak to a representative in our Centralized group who will take your message.
For other information, scheduling return visits, or prescription refills you may call 336-716-4209 and follow the recorded directions on our automated telephone system.
After Hours Calls
If you have an urgent medical problem and cannot wait to speak with your doctor during regular office hours, call (336) 716-2011. The on-call physician for Rheumatology will return your call.
If you have a medical emergency, go directly to the Wake Forest Baptist Medical Center Emergency Department or your local emergency department. Upon your arrival, notify the staff that you are a patient in Rheumatology and give your physician's name
Currently we see patients at 4 locations, depending on your provider. Our clinic locations are at:
Medical Plaza Clemmons
2311 Lewisville-Clemmons Road
Clemmons, NC 27023
131 Miller Street
Winston-Salem, NC 27103
Stratford Executive Park
500 Shepherd Street, Suite 300
Winston-Salem, NC 27103
Wake Forest Baptist Medical Center
7th floor Richard Janeway Clinical Sciences Tower
(Clinical Sciences Building)
Medical Center Boulevard
Winston-Salem, NC 27157