Sign Language Interpreter Services

Wake Forest Baptist Medical Center recognizes that effective communication and understanding are the foundation of patient safety and quality care, and respects patients’ right to receive information in a manner that they can understand.

In compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, Title VI of the 1964 Civil Rights Act, Executive Order 13166, Joint Commission standards, and other federal regulations Sign language interpreter services are available 24 hours a day, 7 days a week.

If you require the services of a Sign language interpreter, you may access this service by calling an authorized Sign language interpreter from the list below:

  • Communication Access Partners
    • Office: 336-993-4200
    • Pager: 336-333-4575 (after normal business hours, holidays, weekends)
  • Vickie Garrett
    • Home: 336-998-2296
    • Cell: 336-909-3510
  • Pat Roesel
    • Office: 336-993-8242
    • Cell: 336-407-4060
  • Betsy Porter
    • Office: 336-993-8242
    • Cell: 336-408-3386
  • Cherie Snow
    • Home: 336-650-4369

Please contact Service Excellence if you require assistance scheduling a Sign language interpreter.

TDD/TTY Devices

Telecommunications devices for the deaf are available for patient use and can be obtained by calling Telecommunications at 336-716-3755 or Service Excellence at 336-713-2273

Quick Reference

Service Excellence

336-713-2273

patientrelations
@wakehealth.edu

Service Excellence is located on the Main Level of Ardmore Tower.
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Last Updated: 11-30-2012
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.