About Van Services
Wake Forest Baptist Medical Center Van Services provides free transportation for patients, families, visitors and employees to more than 20 Medical Center locations in the Winston-Salem area. Offering innovative and effective solutions to the transportation needs of our riders is our primary goal.
Van Services is a department within Resource Management Operations. Our philosophy is to provide an established, scheduled transportation service that allows our riders to plan their travel as needed.
Six scheduled van routes service 12 Medical Center facilities. Vans depart at posted times from specific locations, allowing our riders to plan travel times.
Transfer hubs at the Towers and Eden Terrace stops provide connections to additional Medical Center facilities that are not on scheduled routes.
Direct transportation to facilities that are not on scheduled routes is available by contacting Van Services Dispatch at 336-716-RIDE336-716-RIDE (336-716-7433336-716-7433).
View the Van Services Routes and Departure Times. [PDF]
Dependable, excellent service is our top priority. We are always open to new ideas to improve customer satisfaction while reducing Medical Center costs. If you have any questions or concerns, call Van Services Dispatch at 716-RIDE (716-7433), or email Donald G. Smith, Van Services supervisor at firstname.lastname@example.org.