EPIC Credentialed Trainer-Cadence | Enterprise Learning

Wake Forest Baptist Health
Job Title: EPIC Credentialed Trainer-Cadence
Job ID: 5109
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Category: Information Technology
Winston-Salem, NCInformation Technology, Medical, Healthcare12/3/2013Enterprise LearningFull-time regular, 40 hours/weekPrimary Accountabilities:1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.· Following hospital policies and...

Job Description


Enterprise Learning

Full-time regular, 40 hours/week

Primary Accountabilities:

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.

· Following hospital policies and procedures.

· Following departmental policies and procedures.

· Contributing to the overall quality of services.

· Assuming responsibility for keeping informed about changes in policies and procedures.

2. Successful completion of the WFBH credentialing process.

· Pass a credentialing test with a minimum score of 85%.

· Present an Epic lesson to a panel including the principal trainer, a representative from the project team and an Epic representative (if required) certified in the application.

3. Assess, design and facilitates appropriate training and assessment sessions with end users

· Meet with operational leaders to assess end user needs for the training program

· Design and develop electronic training, tips sheets and instructor led training materials.

· Supports and maintains the technical training environment (MST).

· Creates and maintains training materials in consultation with build team and principle trainer.

· Follows-up with end users on questions and concerns in a timely manner.

· Assists with the tracking of end user attendance, course completion and testing.

4. Builds rapport and promotes team work

· Maintains a professional and positive attitude in the learning environment at all times.

· Works to maintain open and professional lines of communication with all end users and colleagues.

· Utilizes key change management principles.

5. Assist in ensuring adherence to the operational budget for department.

  • Assist principle trainer in the management of training supplies/materials

Scheduling/Registration
Job Summary: Collaborate with principle trainer, training manager, application coordinators and IT technical teams to deploy Epic training to the appropriate end users. Assess, design and deliver WakeOne training materials/curriculum for targeted end user populations. Facilitates curriculum, provide coaching and support for end users both inside and outside of class. Required to complete all CT training, successfully pass proficiency tests and credentialing process in order to train software.

Education / Experience: Bachelor's degree preferred. One year of facilitation/teaching experience and one year experience in healthcare scheduling and registration required; or an equivalent combination of education and experience.

Reports To: Mgr, EPIC/WakeOne Training

Licensure, Certification and / or Registration: N/A

Essential Functions:

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building. Includes: Following Medical Center and Departmental policies and procedures, contributing to the overall quality of services, and assuming responsibility for keeping informed about changes in policies and procedures.

3. Successful completion of the WFBH credentialing process, which involves passing a credentialing test with a minimum score of 85 percent and presenting an EPIC lesion to a panel. The panel includes a principal trainer, a representative from the project team and an EPIC representative (if required) certified in the application.

4. Assess, design and facilitate appropriate training and assessment sessions with end users. Includes: meeting with operational leaders to assess end user needs for the training program; Designing and developing electronic training, tip sheets and instructor-led training materials; Support and maintain the technical training environment (MST); Create and maintain training materials in consultation with build team and principle trainer; and, follow-up with end users on questions and concerns in a timely manner.

5. Assist with tracking of end user attendance, course completion and testing.

6. Builds rapport and promotes team work by maintaining a professional and positive attitude in the learning environment at all times, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles.

7. Assist principle trainer with adherence to the operational budget for the department and managing training supplies/materials.


Skills and Qualifications:

Strong verbal communication and public speaking skills
Strong interpersonal skills
A strong belief in the value of the Epic install
A willingness to learn
The ability to adapt to change
The ability to build rapport easily
Comfort with technology

Physical Requirements:
Amount of time spent performing the following activities:
0% 35% 65%
to to to
35% 65% 100% N/A Activity
X Standing
X Walking
X Sitting
X Bending
X Reaching with arms
X Finger and hand dexterity
X Talking
X Hearing
X Seeing
Lifting, carrying, pushing and or pulling:
X 20 lbs. maximum
X 50 lbs. maximum
X 100 lbs. maximum

Work Environment:
Clean, comfortable office environment
Occasionally subject to irregular hours
Rapidly changing agendas, program plans

To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-0175. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.



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