Cashier | Food & Nutrit-Main-Caf

Wake Forest Baptist Health
Job Title: Cashier
Job ID: 5175
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Category: Advanced Practical-Clinical
Winston-Salem, NCAdvanced Practical-Clinical, Medical, Healthcare12/3/2013Job Summary: This position interacts with customers, rings transactions on cash registers, accepts payment from customers, maintains security of cash drawer, reconciles cash and bank deposit with Team Leader, and maintains sanitation of cash register area in accordance with established...

Job Description


Job Summary: This position interacts with customers, rings transactions on cash registers, accepts payment from customers, maintains security of cash drawer, reconciles cash and bank deposit with Team Leader, and maintains sanitation of cash register area in accordance with established policy. Duties also include assisting the department in other areas.

Education / Experience: High school enrollment, diploma, or equivalent with one to two years previous cashiering or clerical experience; basic familiarity with food service products.

Reports To: Food Services Team Leader

Licensure, Certification and / or Registration: Non-applicable

Essential Functions:

1.

Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building.

2.

Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.

3.

Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments. Maintains a double gold rating from NSF. Ensures that Sodexo standards are consistently being met. Department maintains a minimum average Gold Check score of silver.

4.

Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.

5.

Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.

6.

Participates in department's performance improvement initiatives. Duties are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management.

7.

Minimizes product waste and controls cost. All equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage. Follows portion control guidelines and manages food and supplies.

8.

Follows all cash handling policies and procedures. Compliant with cash variance policy. Identifies portion control issues with management.

9.

Assures preparations including cash register areas, menu board, and line pricing are complete and accurate prior to opening for service. Participates in Taste Panel to properly identify all menu items.

Skills and Qualifications:

Must be literate and able to follow instructions

Must be able to learn and comply with cash register system and procedures

Ability to adjust to the needs of the department

Desire to achieve high customer service standards

Ability to work weekends and holidays

Ability to communicate with a wide variety of people including employees, nursing staff, managers, and hospital staff

Physical Requirements:

Amount of time spent performing the following activities:

0%

35%

65%

to

to

to

35%

65%

100%

N/A

Activity

X

Standing

X

Walking

X

Sitting

X

Bending

X

Reaching with arms

X

Finger and hand dexterity

X

Talking

X

Hearing

X

Seeing

Lifting, carrying, pushing and or pulling:

X

20 lbs. maximum

X

50 lbs. maximum

X

100 lbs. maximum

Work Environment:

May be required to work in all areas of the Food and Nutrition Services departments including but not limited to kitchen and retail areas.

Exposure to wet tile floors and dangerous, sharp equipment.

Nutrition Shop Cashier - Bariatrics Job Summary: This position interacts with customers, rings transactions on cash registers, accepts payment from customers, maintains security of cash drawer, reconciles cash and bank deposit . Education / Experience: High school enrollment, diploma, or equivalent with one to two years previous cashiering or clerical experience. Reports To: Bariatric Nutrition Manager Licensure, Certification and / or Registration: none Essential Functions: 1. Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building. 2. Maintain helpful customer service. This includes: Greeting customers, answering phone calls, and tactfully and pleasantly dealing with customers. 3. Follows all cash handling policies and procedures. Compliant with cash variance policy. 4. Accurately and efficiently operate electronic cash registers and maintain cash at registers. 5. Responsible for inventory control. This includes processing new items and stocking products. 6. Maintain orderly appearance of register area and stocked supplies. 7. May assist with pricing as needed. Skills and Qualifications: Must be literate and able to follow instructions Must be able to learn and comply with cash register system and procedures Must have basic mathematical skills Ability to communicate with a wide variety of customers Ability to multi-task and pay attention detail Physical Requirements: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity x Standing x Walking x Sitting x Bending x Reaching with arms x Finger and hand dexterity x Talking x Hearing x Seeing Lifting, carrying, pushing and or pulling: x 20 lbs. maximum x 50 lbs. maximum 100 lbs. maximum Work Environment: Clean retail space within medical office building

To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-0175. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.



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