Mgr, Corporate Revenue Cycle | Billing-Non-Government

Wake Forest Baptist Health
Job Title: Mgr, Corporate Revenue Cycle
Job ID: 4808
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Category: Professional / Management
Winston-Salem, NCProfessional / Management, Medical, Healthcare11/9/2013Corporate Revenue CycleBilling - Non GovernmentFull-time regular, 40 hours/weekFLSA Status: Exempt JOB SUMMARY: Promotes the financial viability of the Medical Center by effectively managing all aspects of revenue cycle operations through effective communication and positive customer...

Job Description

Corporate Revenue Cycle

Billing - Non Government

Full-time regular, 40 hours/week

Manager, Corporate Revenue Cycle

Promotes the financial viability of the Medical Center by effectively managing all aspects of revenue cycle operations through effective communication and positive customer service, including day-to-day management of departmental staff; modifying and maintaining policies; continually seeking mechanisms to streamline and automate processes; and building and maintaining corporate, vendor and payer relationships. Responsible for managing, planning, organizing, training and monitoring staff development in order to ensure receivables are submitted accurately within the standards set by the Medical Center leadership and regulatory guidelines. Provides leadership and direction in developing and maintaining systems, processes and work flows to ensure the corporate revenue cycle is compliant with federal and state regulations as they apply. Works closely with other department directors, associate directors, managers, physicians, Corporate Revenue Cycle staff, information technology staff as well as third party payers as applicable. Develops and maintains a harmonious work environment. Exhibits effective interpersonal skills and provides direction and assistance to assigned personnel in development of these skills.

Associate's Degree in Business Administration or related field and/or equivalent experience in Billing and Collections.

Associate Director


1. Provides direction, guidance, organization and planning to insure maximum productivity and efficiency.
2. Provides professional liaison between all clinical departments, patient, patient representatives, and external agencies to ensure department image
3. Ensures that specific tasks are completed in order to achieve departmental financial objectives.
4. Prepares specialized/related financial reports to ensure timely and accurate financial management information
5. Implement new applications and upgrades to systems to ensure department efficiency as well as departmental policy and procedures to support department efficiency
6. Personnel management.

Overall knowledge of general office practices and procedures
Strong background in all aspects of Healthcare billing and collection laws and practices
Knowledge of Equal Opportunity Commission regulations and requirements
Working knowledge of all Federal and State laws as they pertain to all insurance types
Developed knowledge of medical terminology
Working knowledge of CRC reporting of aged receivables
Working knowledge of compliance regulatory billing guidelines
Advanced knowledge of Microsoft Office Suite
Working knowledge of medical coding
Effective skills in the areas of self-assertiveness, communication, organization and motivation

Clean, well lit and comfortable climate
Moderate noise environment
Subject to many interruptions
Occasional to frequent stress due to job subject matter

To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-0175. Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at

It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.

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