News & Resources

Journal Resources

Anderson RT, Barbara AM, Weisman C, Hudson Scholle S, Binko J, Schneider T, Freund K, Gwinner V. A Qualitative Analysis of Women's Satisfaction with Primary Care from a Panel of Focus Groups in the National Centers of Excellence in Women's Health. J Womens Health Gend Based Med. 2001 Sep;10(7):637-47.

The CoE quantitative study involving patient focus groups to develop the initial item pool for the Primary Care Satisfaction Survey for Women (PCSSW).  

Anderson RT, Weisman CS, Hudson Scholle S, Henderson JT, Oldendick R, Camacho F. Evaluation of the Quality of Care in Clinical Care Center of the National Centers of Excellence in Women's Health. Womens Health Issues. 2002 Nov-Dec;12(6):309-26.  

This study evaluated the quality of primary care services provided in 15 CoE clinical sites in operation in 2001 using self-reported clinical preventive services and patient satisfaction as indicators of quality of care. WHI Anderson article 2002 

Bean-Mayberry BA, Chang CCH, McNeil MA, Whittle J, Hayes PM, Scholle SH. Patient satisfaction in women's clinics versus traditional primary care clinics in the Veterans Administration. J Gen Intern Med 2003;18:175-181. 

A survey mailed to patients at three Veterans Administration medical centers found that women enrolled in women's clinics were more likely to rate their satisfaction with their care as "excellent" compared to those in traditional primary care clinics.  

Bertakis KD, Franks P, Azari R.Effects of physician gender on patient satisfaction. JAMWA 2003;58:68-75.

Patients of female primary-care physicians at an academic medical center outpatient clinic were more satisfied than patients of male primary-care physicians, even after adjusting for patient characteristics, visit length, and "physician practice style behaviors".  

Bettencourt A, Molix L. Satisfaction with health care and community esteem among rural women. ASAP (Society for Psychological Study of Social Issues), Vol 3, no 1 (online journal).

In a survey of 131 rural women, satisfaction with health care was associated with the extent to which the community was held in esteem and their "degree of life satisfaction".  

Borders TF, Warner RD, Sutkin G. Satisfaction with health care and cancer screening practices among women in a largely rural region of West Texas. Prevent Med 2003;36:652-658.

A telephone survey of 675 largely rural women found that women who rated their health care as "excellent" were more likely to have an annual breast examination. Rural residence and Hispanic ethnicity were unassociated with cancer screening practices.

Handler A, Raube K, Kelley MA, Giachello A. Women's satisfaction with prenatal care settings: a focus group study. Birth 1996;23:31-37.

A multi-ethnic focus group of low-income Chicago women had high agreement on aspects of care important to them: caregiver continuity and competence, atmosphere of the care setting, and the "art of care". Caregiver's ethnicity was not important for any of the focus group participants.

Handler A, Rosenberg D, Raube K, Kelley MA. Health care characteristics associated with women's satisfaction with prenatal care. Med Care 1998;36:679-694.

A study of the relation between prenatal care characteristics and satisfaction among African-American and Mexican-American Medicaid recipients. Whether the provider explained procedures was the most important determinant of satisfaction.   

Harrison MJ, Kushner KE, Benzies K, Rempel G, Kimak C.Women's satifaction with their involvement in health care decisions during a high-risk pregnancy. Birth 2003;30:109-115.

Women in high-risk pregnancies (n=47) were given audiotaped interviews postnatally to capture their experiences with home-based community nurse care versus hospitalization. The setting was less important than the ability of caregivers to support the woman in her preferred role (more active versus more passive decision-making).  

Hudson Scholle S, Weisman CS, Anderson RT, Camacho F. The Development and Validation of the Primary Care Satisfaction Survey for Women. Women's Health Issues 2004; 14(2):35-50.

Details about the development, validation, and statistical power for the PCSSW survey featured on this site. WHI Hudson Scholle Article 2004

Rust S. Improvement of women's breast health services. J Ambul Care Manage 2003;26:199-208. 

Diagnostic follow-up and attendant delays were identified as a source of anxiety and decreased patient satisfaction.

Research Projects

Grant Number: 5R01HS013329-02
PI Name: COL, NANANDA F.
PI Email:  ncol@partners.org
PI Title: ASSISTANT PROFESSOR OF MEDICINE
Project Title: Menopause Interactive Decision Aid System (MIDAS)
Abstract (provided by applicant)
Institution: BRIGHAM AND WOMEN'S HOSPITAL
75 FRANCIS STREET, BOSTON, MA 02115
Project Start: 30-SEP-2002
Project End: 29-SEP-2004
ICD: AGENCY FOR HEALTHCARE RESEARCH AND QUALITY

Grant Number: 5F31NR007686-03
PI Name: KELLY, URSULA A.
PI Email:  uakelly@rcn.com
Project Title: Hispanic Battered Women's Experiences of Health Care
Abstract (provided by applicant)
Institution: BOSTON COLLEGE, 140 COMMONWEALTH AVE, NEWTON, MA 02467
Fiscal Year: 2003
Department: NONE
Project Start: 21-SEP-2002
Project End: 20-FEB-2004
ICD: NATIONAL INSTITUTE OF NURSING RESEARCH
IRG: NRRC

Grant Number: 5R01HS011969-03
PI Name: WARREN, NICHOLAS D.
PI Email:  warren@nso.uchc.edu
PI Title: PROFESSOR OF MEDICINE
Project Title: Organizations, Work Environment, and Quality of Care
Abstract (APPLICATION ABSTRACT)
Institution: UNIVERSITY OF CONNECTICUT SCH OF MED/DNT, BB20, MC 2806, FARMINGTON, CT 060302806
Department: MEDICINE
Project Start: 30-SEP-2001
Project End: 29-SEP-2004
ICD: AGENCY FOR HEALTHCARE RESEARCH AND QUALITY
IRG: ZHS1

Grant Number: 5R24MH057909-05
PI Name: GREEN, BONNIE L.
PI Email:  bgreen01@georgetown.edu
PI Title: PROFESSOR
Project Title: MENTAL HEALTH SERVICES FOR WOMEN IN PUBLIC MEDICAL CARE
Abstract
Institution: GEORGETOWN UNIVERSITY, WASHINGTON, DC 20057
Department: PSYCHIATRY
Project Start: 01-AUG-1998
Project End: 31-DEC-2004
ICD: NATIONAL INSTITUTE OF MENTAL HEALTH

Grant Number: 5R01HS011955-03
PI Name: LINZER, MARK
PI Email: mxl@medicine.wisc.edu
Project Title: Minimizing Error, Maximizing Outcome (MEMO): The Physic*
Abstract (APPLICATION ABSTRACT)
Institution: UNIVERSITY OF WISCONSIN MADISON, 750 University Ave, MADISON, WI 53706
Department: MEDICINE
Project Start: 30-SEP-2001
Project End: 29-SEP-2004
ICD: AGENCY FOR HEALTHCARE RESEARCH AND QUALITY
IRG: ZHS1

Quick Reference

Women's Healthcare Quality Assessment

Phone 336-713-4230
Fax 336-713-4228

Roger T. Anderson, PhD
Director

rtanders@wfubmc.edu

Natalie Barrett
Website and Program Support

nbarrett@wfubmc.edu

Center on Women's Healthcare Quality Assessment
Wake Forest University School of Medicine (WFUSM)
2000 West First Street, Piedmont Plaza II, Suite 101
Winston Salem, NC 27104
Find A Doctor Ways to Give
Last Updated: 06-24-2010
USNWR 2013-2014Magnet Hospital RecognitionConsumer Choice2014 Best DoctorsJoint Commission Report

Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.