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Patient Rights

Getting Assistance

We want your stay at Wake Forest Baptist Medical Center to be a positive experience. Whenever you’re faced with something you don’t understand – whether it is a diagnosis, a medical procedure, or simply directions to the cafeteria – please ask your physician, nurse, or any other hospital staff member for further explanation.

Patient Bill of Rights

The Patient Bill of Rights and Patient Responsibilities are designed to help you become an informed member of your own health care team.

Patient Bill of Rights and Responsibilities PDF (English and Spanish)

Advance Directives

Advanced care directives are specific instructions, prepared in advance, that are intended to direct a person's medical care if he or she becomes unable to do so in the future.

For more information please take a look at a brochure developed by Wake Forest Baptist Health for patients that explains what advance directives are: Advance Directives: Planning for your Future Health Care.   We also have an education sheet, It's as simple as 1,2,3, for patients from that provides a checklist for patients interested in the advance care planning process. Lastly, please see this education document for patients developed by the NC Division of Medical Assistance explaining advance directives. 

Additional Assistance

If you need additional assistance with any problem, concern or to file a grievance our Office of Patient and Family Relations is ready to help you at 336-713-2273.  Making a complaint or grievance will in no way compromise your future access to care.  You may also lodge a grievance directly with:

Division of Health Service Regulation
2711 Mail Service Center
Raleigh, NC  27609-2711
Phone: 800-624-3004


The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: 800-994-6610


Disability Rights North Carolina
2626 Glenwood Ave., Ste. 550
Raleigh, NC 27608
Toll-free: 877-235-4210
Phone: 919-856-2195
Fax: 919-856-2244

Last Updated: 10-09-2017
Six Wake Forest Baptist Specialties Earn U.S. News RankingsComprehensive Cancer Centers National Designation is Renewed2017-2018 Best DoctorsNursing Magnet StatusJoint Commission Report

Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

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