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Hearing Loss Frequently Asked Questions

What is hearing loss?

Hearing loss is a decreased ability to detect and understand sounds. Approximately 36 million Americans are affected, according to the National Institutes on Deafness and Other Communication Disorders. Hearing loss can range from mild to severe and can be temporary or permanent. 

What are some common signs of hearing loss?

Approximately 36 million Americans have hearing loss, according to the National Institutes on Deafness and Other Communication Disorders. You may have hearing loss if you: 

  • Turn up the TV volume more than you used to
  • Notice that people have to repeat themselves so you can hear them
  • Have difficulty hearing on the telephone
  • Hear ringing, buzzing, or other sounds in your ears

What diagnostic hearing evaluations are available at Wake Forest Baptist?

We use a variety of diagnostic tests to assess different parts of the hearing pathway and balance system. We offer a full range of diagnostic services including: hearing evaluations for infants, children and adults

What is a hearing aid?

A hearing aid is a device that detects and amplifies sound. Since digital hearing aids can be adjusted by computer for each individual's hearing loss, they increase volume specifically where it is needed. We offer a variety of hearing aid options

How do I choose the right hearing aid?

When selecting a hearing aid, one size does not fit all. We work with you to select a device that best suits your needs. We consider the nature and degree of your hearing loss, your daily activities and your preferences about style and size.

What hearing aid services does Wake Forest Baptist offer?

We offer a full range of hearing aid services, including:

  • Hearing aid fitting for infants, children and adults
  • A variety of digital hearing aid models to meet your needs
  • Real ear verification, state-of-the-art testing that leads to more accurate hearing aid fitting and improved customer satisfaction
  • Thirty-day trial period for new hearing aid fittings
  • Hearing aid cleaning and repairs
  • Assistive listening technology such as FM systems and amplified phones

Are there alternatives to hearing aids?

Yes, some patients achieve better hearing through surgically implanted devices like cochlear implants rather than traditional hearing aids. These devices include an internal component and an external processor. Our implant team includes audiologists, otologists and speech-language pathologists. 

What are cochlear implants? 

Cochlear implants are surgically implanted electronic devices that use an external processor and an internal stimulator to provide sound to patients with severe to profound hearing loss. They often help individuals whose hearing loss is so severe that they cannot use traditional hearing aids. 

What is the Baha® Hearing System?

The Baha® is an alternative for patients with single-sided deafness, chronic infections or conductive hearing loss. The system features a titanium implant and an external processor that delivers sound to the inner ear by vibration. 

Do you treat patients with balance problems? 

Yes, we offer vestibular (balance) testing to help patients who suffer with dizziness, vertigo, balance disturbances and problems related to the inner ear. 

Why should I choose Wake Forest Baptist for my hearing care needs?

Wake Forest Baptist has the knowledge and experience to diagnose and treat your hearing problems. Our licensed audiologists do not work on commission, so when we make a recommendation, you can be assured that it is based on your clinically diagnosed needs. 

We use the latest technology to evaluate your hearing and then fit you with a device that gives you precise amplification. We work closely with you, taking your preferences into account, so that you will be satisfied with your hearing aid. In fact, our hearing aid return and exchange rates are well below the national average. 

We are part of an academic medical center so, if needed, you have access to otolaryngologists and other experts to help diagnose and treat your hearing loss. Our ENT/Head & Neck Surgery program is ranked #1 in the state by U.S.News & World Report (2013-14 Best Hospitals rankings). We offer a full range of services, from basic hearing tests to implantable devices, and follow-up care to make sure your hearing needs continue to be met long after your first appointment. 

Make an Appointment

Call 716-3103 to schedule an appointment.


Quick Reference


Phone 336-716-3103
Fax 336-716-8161

8 am - 5 pm Mon-Fri

Adult Audiology

Hearing and Speech
2nd Floor Medical Plaza- Miller

131 Miller Street 

Winston-Salem, NC  27103 

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Last Updated: 05-16-2016
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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

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