Conditions and Treatments

Botulinum Toxin (Botox)
Peripheral Nerve Injury
Brachial Plexus Injuries

Nerve Block
Guillain-Barre Syndrome
Diabetic Neuropathy

Peripheral Neuropathy
Polymyositis
Foot Drop

Hereditary Neuropathies
Meralgia Paresthetica
Myotonia
Small Fiber Neuropathy
Tremor
Transient Ischemic Attack
Hemicrania Continua
Migraine with Aura
New Daily Persistent Headache
Paroxysmal Hemicrania
Hemifacial Spasm
Tourette's Disorder
Restless Leg Syndrome

Inflammatory Myopathies
Miller Fisher Syndrome
Neuropathy
Headache
Essential Tremor
Alice in Wonderland Syndrome
Idiopathic Intracranial Hypertension
Migraines
Occipital Neuralgia
Pseudotumor Cerebri
Orthostatic Tremors
Periventricular Leukomalacia

Kearns-Sayre Syndrome
Myopathy
Primary Lateral Sclerosis
Stroke
Parkinson's Disease
Chronic Migraine
Intracranial Pressure (Increased)
Myasthenia Gravis
Ocular Migraine
SUNCT Headache
Tics
Periodic Limb Movement Disorder

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Ratings and Reviews

4.8 142 Ratings 29 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.8
Friendliness/courtesy of CP	4.8
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.8
Time CP spent with patient	4.9
Wait time at clinic	4.4

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

March 19, 2021#8. EXCELLENT.
March 18, 2021needs a course in Bed side manner"attitude.
March 15, 2021Even though I did find out that I had a significant problem I felt that I would get the help I needed.
March 9, 2021he listens to my concerns every time.
February 22, 2021AAAAA+++++
February 17, 2021*Dr. Malone is the only dr. I have seen in the last 3 yrs. that has taken time to get to the source of my problem.
February 15, 2021I am so impressed with this doctor. I have had so many drs.- turn me off.
February 9, 2021Dr Malone is incredibly intelligent and for the 1st time I felt like someone understood me and didn't tell me it's all in my head
February 9, 2021good
January 28, 2021Dr. Malone is most patient and kind to Craig and I appreciate that.
December 24, 2020I was at ease through the whole visit.
December 16, 2020took his time. explained things completely. answered all questions. very professional and thorough
December 1, 2020Excellent Doctor! Would love to have him as my primary physician if he was closer to where I lived
November 30, 2020Excellent experience overall.
November 24, 2020I trust Dr Malone and his ability completely
November 18, 2020My confidence in this provider is 10+
October 29, 2020Dr. Malone shows a great deal of interest and caring concern in my health and what is going on in my life. He is at ease during the appointment, and is always willing to listen intently and with genuine interest. His advice is wise, and he takes the time to care about me as a patient. He never seems to be in too much of a hurry to listen and to advise. That characteristic I appreciate about him very much. He is genuinely interested and wants only what is best and helpful for me as a patient.
September 16, 2020I felt this initial consult was outstanding.
September 10, 2020Dr Malone is outstanding!
September 9, 2020dr Malone is very patient and explains everything clearly.
August 10, 2020Pleasant and care taking.
July 7, 2020Excellent for phone visit - not virtual. He had read all his history and records available on line. He had never seen this patient.
June 25, 2020*Dr. Malone is among the best physicians I have seen.
June 17, 2020Dr Malone has been my Neuro for over a decade. And for good reason. He is attentive, listens to me, and works with me to control my CH.
May 28, 2020He listens and looks at me as an entire person, not just as a disease.
May 26, 2020This was an initial call with no expectation of diagnosis. The objective was for Dr. understand what was happening and suggest next steps which he did.
May 26, 2020It was a good phone visit.
May 18, 2020Dr. Malone reviewed my medical records on MyChart to discuss a prior hospitalization. He was very easy to talk to and extremely knowledgeable about medical issues in different areas.
May 17, 2020Dr Malone took a lot of time to understand my problem history and to describe treatment options. He was very thorough in his treatment plan. I felt listened to and that he had my health in his best interest. I appreciated the time he spent to make sure I understood everything.

Locations

Neurology - Foothills

Address

910 Worth St.

Mount Airy, NC 27030

Get Directions

Appointments

336-716-4101
336-716-2810 (FAX)

Credentials

Education

BS, Davidson College, 1985
MD, Wake Forest School of Medicine, 1989

Internship

Medicine, University Florida Affiliated Hospitals, 1990

Residency

Neurology, University Florida Affiliated Hospitals, 1993

Fellowship

Neurophysiology, Medical College of Georgia, 1994

Positions

Physician
Assistant Professor, Neurology

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

myWakeHealth

myWakeHealth

John G. Malone, MD

John G. Malone, MD