Ratings and Reviews

4.6 170 Ratings 31 Comments
CP concern for questions/worries	4.7
CP efforts to include in decisions	4.7
CP explanations of prob/condition	4.7
CP spoke using clear language	4.8
Friendliness/courtesy of CP	4.7
Likelihood of recommending CP	4.7
Patients' confidence in CP	4.8
Time CP spent with patient	4.7
Wait time at clinic	3.7

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

October 8, 2018She was very concerned about all my issues and helped me get my med back on track.
September 18, 2018Best doctor I have had since I started going to Cornerstone especially after *Dr. R. Tunvzi left. *Dr. Smith is a valuable asset to the practice. She was born to do this work. Two words: she cares.
September 14, 2018Always good too.
September 10, 2018Dr Smith is a great Doctor !!! She show's concern about my health .
September 7, 2018Dr. Smith is an excellent physician. She is very professional but yet personable so you feel comfortable talking with her.
August 22, 2018This provider is very caring I love my doctor.
August 14, 2018BSST GP I HAVE EVER HAD
August 13, 2018Wouldn't trade Dr. Lorrie Smith for the world
July 30, 2018Dr. Lori Smith is a top-notch health provider. I only began seeing her last year after a snafu with my former Cornerstone care provider. Dr. Smith is friendly, approachable, caring, knowledgeable, and didn't rush through the appointment as some doctors may. I feel as if we are partners in my health care.
July 21, 2018I have an extremely high opinion of Dr. Smith.
July 10, 2018*Dr. Lori Smith is a caring and very conscientious doctor. I would highly recommend *Dr. Smith to others.
July 5, 2018Dr. Smith is amazing and as soon as she has an opening, I want her to start seeing my wife as her Primary Dr.
June 10, 2018good
May 27, 2018Dr. Smith was very attentive and sincere when listening and responding. She was very caring and genuinely interested in what I had to say and concerns/questions I had. Overall, it was a great experience.
May 27, 2018*Lori Smith is an excellent doctor, I recommend her all the time when someone asks me "who do I see."
May 21, 2018She is good at what she does for me
May 15, 2018Really like Dr. Smith! Very concerned about me! She is my new doctor!
May 12, 2018Doctor Lori smith shows a great concern for your health and well being
May 1, 2018My Dr. even pulled up a diagram of a body on her laptop so that I could better understand what was going on with my body. It was easy to understand once I had a visual as well a verbal explanation. Dr. Lori is an awesome Dr. I am 62years of age and out of all my years of medical care she and her staff is the best experience I've had. They are professional a "CLASS A" nothing less. The Best.
April 18, 2018I recommended her to a friend and she is very happy with the care she gets.
April 11, 2018I am always surprised how much time Dr. Smith spends with me. I do have a lot of health problems but, she takes her time to explain in great detail to me. Which I like! That is why I don't mind waiting for her. Because I know she must be treating the rest of her patients the same why.
March 29, 2018Dr. Smith is AMAZING. She's worked with me to turn some health issues around, rather dramatically and positively. She takes the time to explain things in ways that helped me better understand what was happening and what I needed to do (cause and effect, etc., rather than just "go lose weight"). She stayed positive and encouraging as progress was made. I really feel like she's been a partner in my journey. My health would be in a totally different place if it weren't for Dr. Smith. I would (and do) recommend Dr. Smith to everyone.
March 14, 2018First time meeting Dr. Smith and never in my life have I came across a healthcare provider who was so informative, understanding, compassionate, direct, simply stated, empathetic, and over all outstanding. Just wish I could have had her for my physician early on in my life. She is a keeper for sure. I feel so confident in her knowledge and concerns which I've never felt before.
March 5, 2018still getting to know provider. new primary care doctor. so far i am satisfied. hope to build a good dr patient relationship, which takes time.
February 27, 2018*Dr. Lori is my all time favorite doctor.
February 19, 2018Dr. Lori Smith is an excellent MD
February 12, 2018Dr Smith very caring and thorough, and dedicated
January 16, 2018best gp I have ever had please keep her
January 15, 2018Great visit!! She was very good!
January 4, 2018*Dr. Smith is the only one of my doctors that I know actually cares about me as a human being.
December 27, 2017Definitely would recommend her!!!

Locations

Internal Medicine - Westchester

formerly known as Cornerstone Internal Medicine at Westchester

Address

The Westchester Building

1814 Westchester Drive

Suite 301

High Point, NC 27262

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-802-2025

Credentials

Education

MD, University of Cincinnati College of Medicine, 1994

Internship

The Christ Hospital, 1995

Residency

The Christ Hospital, 0001

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician - Wake Forest Health Network

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/pr CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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