For Patients

Payment Assistance Information, Questions or Comments

For payment received prior to November 1, 2021: 

Lab Signature Service Team (LABSST)
1-800-868-5553
CHC.Labsst@changehealthcare.com

Online Bill Pay 
- for payment received prior to November 1, 2021. 

Patient Statements and Bill Pay After November 1, 2021

View Laboratory Billing Statements with dates of service after November 1, 2021

If you have a white statement, please use this white statement website or for questions, contact customer service at 855-545-0126

If you have a pink statement, please use this pink statement website or for questions, contact customer service at 844-298-5425

Other Questions and/or Support

wfdxlab@wakehealth.edu 

1-877-933-9522 (WFDX)

To be transferred to a department, press 5
Then:

  • For Central Processing, press 1
  • For Chemistry, press 5
  • For Flow, press 6
  • For Hematology, press 4
  • For Microbiology, press 2
  • For Send Outs or Referrals, press 3