The mission of the Audit and Compliance Office is to establish a compliance program that educates all workforce members on, and monitors adherence to, Medical Center policies, our Code of Conduct and federal and state laws and regulations.
The Compliance Program promotes the highest standards of ethics, honesty and integrity in pursuit of the Medical Center's Vision of balanced excellence in patient care, research and education.
Ethical behavior is so much more than simply following the rules. It means doing the right thing, for the right reason, even when no one is looking.
Patient Care Needs or Concerns?
If you are a patient or family member with care-related needs or concerns, please contact Patient and Family Relations by email or phone at 336-713-2273.
Confidential and Anonymous Reporting
The Compliance Hotline is operated independently by Navex and is available to staff and faculty 24 hours a day, 7 days a week, can be accessed from any location, and is available in numerous languages. Your report can be made anonymously, if you choose.
Please do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. After you complete your report, you will be assigned a unique code called a "report key." It is very important you write down your report key and password and keep them in a safe place. Lost report keys and passwords cannot be retrieved. After 5-6 business days, you may use your report key and password to check the status of your report for feedback, questions, or to provide additional information about the situation.
Phone: 1-844-587-0825 (toll-free)
All workforce members are required to report any known or suspected violations of laws or of Wake Forest Baptist Medical Center policies or regulations. This may involve a situation in which you observe a violation, hear about a violation, or suspect that a violation may have occurred. If you observe improper behavior by anyone in the workplace, regardless of the individual's position of authority, you are responsible for reporting it immediately.
While employees are encouraged to report compliance issues directly to their immediate supervisor, this may not always be an option. The Compliance Hotline is available for this very reason.
Whether you contact the Compliance Hotline by calling the toll free number or by accessing the web report online, you will always have the right to remain anonymous. Telephone interviewers do not have access to caller ID capability. All online reports are secure; no identifying information such as IP address is maintained.
All individuals providing information regarding possible illegal activities in the workplace and good-faith reports of possible compliance concerns are protected from retaliation or retribution (No Retaliation Policy).
Our Code of Conduct
Wake Forest Baptist Medical Center has implemented a Code of Conduct that provides guiding principles for the decisions and actions of our employees.