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Coronavirus (COVID-19) Updates: Our guidelines for adult patients have been updated to allow longer stays yet limit the number of interactions per day. Family and Visitor Information | Vaccine Information | More COVID-19 Updates

Donna Kay Lo, MSN

  • Obstetrics and Gynecology
Donna Kay Lo, MSN

Donna Kay Lo, MSN

  • Obstetrics and Gynecology

Conditions and Treatments

  • HPV Disease of Female Genital Tract
  • Polycystic Ovarian Disease
  • Recurrent Pregnancy Loss
4.2 (98 Ratings)



Accepting New Patients

Appointments

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    Conditions and Treatments

    • Prenatal Care - Normal Pregnancy
    • Recurrent Pregnancy Loss
    • HPV Disease of Female Genital Tract
    • Polycystic Ovarian Disease

    Ratings and Reviews

    4.2

    98 Ratings 12 Comments

    CP concern for questions/worries 4.4
    CP efforts to include in decisions 4.4
    CP explanations of prob/condition 4.4
    CP spoke using clear language 4.5
    Friendliness/courtesy of CP 4.5
    Likelihood of recommending CP 4.1
    Patients' confidence in CP 4.2
    Time CP spent with patient 4.3
    Wait time at clinic 3.2

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • October 28, 2020DR.DONNA IS A VERY RESPECTFUL, RESPONSIVE AND CARING DOCTOR
    • October 26, 2020*Donna was great.
    • October 22, 2020Appointment felt rushed. Some of my concerns felt dismissed.
    • September 17, 2020She was amazing! Not rushed at all.
    • August 3, 2020Donna Lo is always very attentive and listens to my concerns.
    • July 28, 2020Donna is an excellent health care provider. she listens and shows great concern for any issues that I may have. I never feel like she's rushing to get through my appointment. She's a very caring and compassionate person. I actually chose my health insurance so that I could continue to see her as she is out of network.
    • July 15, 2020Donna was wonderful, and I would wholeheartedly recommend her as a midwife. she was a great listener, very respectful of my concerns and questions, and provided good answers to my questions.
    • July 10, 2020the provider and nursing staff were wearing cloth masks (not the required surgical masks for patient facing staff). the provider kept pulling her mask down and off throughout the encounter making me very uncomfortable, especially since I, being pregnant, am at greater risk. this was simply unacceptable.
    • June 30, 2020great provider. I just didn't appreciate the lack of introduction and long wait.
    • June 21, 2020Donna Lo will always be recommended by me! I like her the best out of all the OBGYNs that I have seen!
    • May 12, 2020GREAT
    • March 5, 2020I love her. I feel so comfortable with her. I previously had a male provider and he NEVER took the time with me that Donna does. She is so genuine. I want my teenage girls to go to her.

    Locations

    Obstetrics and Gynecology - Shepherd

    Address

    500 Shepherd Street

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-716-4039

    Credentials

    Education

    • AD, Southwest Virginia Community Center, 1991
    • BSN, University of North Carolina - Greensboro, 2000
    • MSN, East Carolina University, 2008

    Positions

    • Midwife

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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