Van service is available Monday through Friday, 7:45 am to 5:30 pm, not including holidays.
Call 716-RIDE (7433) to request a pick-up to facilities not listed on a scheduled route.
Van Services Routes
Determine which route you need by checking the stops listed below.
Please note: We are no longer offering van services to the Hawthorne Inn. We apologize for the inconvenience.
Main Campus / Plaza Loop Route
- Sticht Center
- Medical Plaza – Miller
- Piedmont Plaza I
- Cancer Center
SECU Family House Route
- Cancer Center
- Sticht Center
- Family House
Innovation Quarter Route
- Eden Terrace (Hanes Bldg.)
- Dean Building (First St. & Salem Ave.)
- Biotech Place & 525@Vine
Additional Facilities
Additional facilities serviced by dispatch, 7:45 am – 5:30 pm. Call 716-RIDE (7433) to request a pick-up.
- Administration Services
- Cloverdale Research
- Dialysis Services – Piedmont
- Dialysis Services – Miller
- Facilities Planning
- Highland Plaza
- MRI
- Ronald McDonald House
- Sticht Center
Wake Forest University Reynolda Campus Connection
See WFU website for shuttle service between Innovation Quarter and Reynolda Campus or call 336-758-PARK (7275) for information.
About Van Services
Wake Forest Baptist Medical Center van services provides free transportation for patients, families, visitors and employees to more than 20 Medical Center locations in the Winston-Salem area. Offering innovative and effective solutions to the transportation needs of our riders is our primary goal.
Dependable, excellent service is our top priority. We are always open to new ideas to improve customer satisfaction while reducing Medical Center costs. If you have any questions or concerns, please contact us.
Frequently Asked Questions
Yes. Unless there is a delay beyond our control, we will strive to adhere to the departure times posted for all scheduled routes.
No. The stops on the scheduled routes are timed to stay on schedule. The drivers will only visit the facilities on the routes.
Please call van dispatch at 336-716-RIDE (7433).
Requests for travel between facilities that are not on a scheduled route are placed in a service queue as they are received. Travel time will depend on the number of requests at that time.
No. Requests that are not on a schedule will be completed by the next available driver.
No. The van service will only be available Monday through Friday, 7:45 am to 5:30 pm. The final WFU Route departure is from Eden Terrace at 5:15 pm.
Van services will operate on the scheduled routes as long as possible.