Ratings and Reviews
4.9189 Ratings 71 Comments |
|
|---|---|
| Cared about me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 27, 2023 convenient location, staff were courteous and efficient. Erin was great!!
- November 14, 2023 Erin took the time to make me comfortable and made sure to address all of my concerns. She answered all of my questions and brought up additional things to consider that I wouldn't have thought of. She was great!
- November 13, 2023 Erin Arnold is so kind and patient. I have a lot of anxiety and she sat with to address all of my concerns before even doing an exam. She was very thorough and made me feel very safe and comfortable. I will definitely be back to see her again!
- November 12, 2023 Erin is an intelligent, empathetic and knowledgeable clinician. I just wish it were easier to get an appointment with her and not an over a month wait to get in.
- November 8, 2023 This was my first visit to this practice. Erin was wonderful. I felt very at ease with her care. Erin is professional, caring, and knowledgeable.
- November 4, 2023 made me comfortable, explained everything.
- October 31, 2023 Erin is a very caring provider. She takes time to listen to your concerns and explains things very clearly.
- October 31, 2023 Kind, great listener, great feedback. Easy to talk to
- October 26, 2023 She listen to my concerns and was courtesy and very understanding.
- October 23, 2023 Erin is very personable and knowledgeable.
- October 22, 2023 I've had two encounters with Erin and they have both been wonderful. She is patient, attentive to my concerns, and explains any and all diagnosis, tests needed etc in terms that are understandable. She is a wonderful asset to your medical staff.
- October 21, 2023 She was caring, knowledgeable & gave me great advice & treatment options
- October 20, 2023 I love Erin! She is simply the best. She really makes me feel comfortable, listened to, and cared for. She is very knowledgeable and overall easy to talk to! I would highly recommend her!
- October 15, 2023 Erin was great! She listened to what I had to say and was very gentle during the exam
- October 14, 2023 Erin took the time to review my medical history and she listened to my concerns.
- October 5, 2023 Erin listened and took my history. She got me to the next step of an ultrasound. Unfortunately, she had no answers for my issue, not because her knowledge is lacking, but because post menopause women’s medicine, especially for women who lack a uterus, is still lost in a patriarchal model. This model devalues a women past child bearing, and thus no other research, or understanding really exists for some of our issues, even though the issue I have is also present in roughly 50% of all women.
- October 3, 2023 I would highly recommend her to anyone. She made you feel heard and respected.
- September 30, 2023 Erin was absolutely amazing! Healthcare can be so hit or miss, and I have had so many experiences where I don’t feel like the provider in front of me cares or really hears me. Erin blew it out of the water. Erin made me feel heard and was incredibly validating. She made me feel respected and like my well-being was a priority to her. Many providers are considered about time spent in the room and it was clear that Erin was not in a hurry to be done with me. Erin was willing to spend the amount of time with me necessary for me to feel good about the care she was providing. She offered solutions to my ongoing problems. Erin spoke in a very down to earth, easy to understand manner. She was clear in her communication and made sure I understood the plan of treatment. I feel very confident about the care I will receive for years to come from Nurse Practitioner Arnold.
- September 30, 2023 Erin Arnold, NP is the best. She makes a visit so comfortable, explains everything so well and makes sure you as the patient as informed. I’d highly recommend her to anyone! I wish every provider was like her.
- September 29, 2023 The provider took alot of time with me to discuss my concerns. She is very knowledgeable & friendly. I would definitely suggest her to others. Erin Arnold is an excellent provider.
- September 29, 2023 Erin was very welcoming, informative and helpful. I would recommend her to someone else for care.
- September 28, 2023 Professional, knowledgable and very helpful
- September 16, 2023 She was very good at listening to my concerns and after examination, she assured me that the treatment she was proposing would take care of my concerns. If not, I am to call back in approximately 2 weeks for further instructions.
- September 10, 2023 She listened to my concerns, answered my questions and explained everything where it made sense to me. I was very pleased with my visit with her.
- September 4, 2023 Miss Erin is a great NP. She’s very knowledgeable doing her job.
- August 26, 2023 Smarter and more competent than 99% of the M.D.'s I've dealt with in ob/gyn over the last 49 years.
- August 25, 2023 She was great!!!!
- August 25, 2023 Excelente trato, muy amable y atenta.
- August 19, 2023 very nice
- August 18, 2023 Great! Very personable.
- August 5, 2023 Erin made me feel both comfortable and respected as a patient. She listened to my concerns and helped me through any anxiety I was having surrounding the appointment itself. She was both professional and down to earth. She made it a very easy and calm experience for me.
- July 28, 2023 Erin is a very caring and gentle NP. I felt safe sharing my concerns and appreciated her good bedside manner.
- July 22, 2023 Sweet caring and attentive
- July 20, 2023 Erin was very friendly, knowledgeable, and made me feel very comfortable. She was able to answer all of my questions and was very thorough with the information she provided. I highly recommend her.
- July 17, 2023 Front desk staff wanted co-pay although my insurance pays 100% for preventative care. Then they told me because I was a new patient. I am not new to Wake Forest Baptist but am new to Erin Arnold.
- July 15, 2023 Erin was very kind, patient and did not make me feel anxious about this first visit. I would highly recommend her! She is knowledgeable and very professional.
- July 11, 2023 I had trouble finding the place to start this visit off and from that moment it wasn't even a thought because the warm voice that answered to guide me there was wonderful. Then I walk in and am greeted with a smile not only from the lady checking me in but from the young lady sitting next to her accompanied with a cheerful wave. Then the nurse comes in and smiles to reassure me I'm in good hands along with wonderful conversation. I get to the room and don't have to wait long at all before my doctor walks in and smiles as of she has been waiting to see me all her life! Wonderful customer service just wonderful.
- June 30, 2023 Erin was kind and very helpful. She gave me insights and made me feel very comfortable in discussing my health concerns.
- June 27, 2023 She listened to me, helped put me at ease, and was gentle.
- June 11, 2023 She was very understanding and I liked her a lot.
- June 1, 2023 Listened carefully, explained things thoroughly, friendly and professional, and most importantly gave me the time to ask concerns and questions!
- May 13, 2023 Erin was very nice and was very interested about in problems
- May 10, 2023 I loved her! She was very helpful and informational, but also wasn’t so serious and cracked jokes so it made me less nervous or anxious. Absolutely loved her.
- May 6, 2023 The best staff and doctors.
- May 1, 2023 Erin has excellent bedside manner and pleasant.
- April 21, 2023 The quality of care provided was excellent.
- April 17, 2023 Amable, y gentil
- April 16, 2023 She gave me the easiest exam I have ever had and she was knowledgeable about the questions I asked.
- April 14, 2023 Dr Erin Arnold the perfect picture of a caring and understanding NP. Awesome and highly recommended! A sense of humor that makes you feel at ease regardless of the situation.
- March 25, 2023 Very helpful gave subjective advice how to help keep my in good shape as I get older enjoyed my visit
- March 24, 2023 Very professional, considerate, and puts you at ease. Easy to talk to.
- March 14, 2023 If could rate Erin a 100 I could. Hands down the BEST experience I’ve probably ever had at a doctors office. She has a calm demeanor, she didn’t appear rushed at all and didn’t make me feel like I had to rush. She was thorough and explained everything in detail. Can’t recommend her enough.
- February 27, 2023 Very informative
- February 25, 2023 Explained things to me in a friendly and professional manner.
- February 22, 2023 Erin Arnold was the best physician I have had in a long time. She listened to my concerns/ problems and answered all my questions. She was kind and went through all my options and different treatment plans as well as next steps. I will definitely request her as my physician in the future.
- February 11, 2023 Made me feel very comfortable about an issue I had questions about. Gave me helpful advice
- February 4, 2023 She was very knowledgeable
- February 2, 2023 She was very knowledgeable and cared about my needs. She even had a female student with her and I did not mind. Everyone has to learn. She asked me if I minded having a female student present with us. I said I did not mind
- February 1, 2023 Erin is an excellent provider. She takes time to explain, ask thoughtful questions, and answer any questions that I have. She is very knowledgeable and professional, and she’s very personable. I would highly recommend her.
- January 30, 2023 Erin Arnold was very kind, listened to me and understood my concerns before checking me. She found the concern easily and explained what was wrong and how it can be relieved at home. She followed up with me as well in a very timely manner. Great experience and plan to return
- January 26, 2023 Super kind and provided a judge free experience
- January 20, 2023 Erin made me feel at ease and "heard". Very much enjoyed her caring and understanding and informative helpful manner!
- January 15, 2023 She was very pleasant and took record of all I explained to her. She did her job well and caring.
- January 15, 2023 Very Knowledgeable and willing to take time to answer my questions.
- January 14, 2023 She was gentle and kind and thoroughly listened. I really felt like she cared. She took the time I needed.
- January 9, 2023 Outstanding communication and I just felt cared for properly
- January 6, 2023 Very knowledgeable. Took her time. Answered any questions. Made me feel comfortable.
- January 5, 2023 Erin was nice and pleasant to talk to. And explained my care to me so, I could understand. Thanks Erin
- December 14, 2022 First time visit with this provider. Very knowledgeable and caring. She took the time necessary and gave easy explanations.
- December 9, 2022 This is not my usual provider, but she saw me on a next-day urgent appointment to help me begin pursuing treatment for concerning symptoms. She offered an ear for my worries and helped explain what steps will be taken next to determine course of care. My situation isn't resolved yet, but I knew instantly by her demeanor that I was in good hands.
- December 2, 2022 She was pleasantly engaging and made me comfortable during the examination along with explaining certain facts that may be occurring in my body at this particular age.
Locations
Credentials
Education
- MSN, Vanderbilt University, 2011
Board Certifications
- American Nurses Credentialing Center, Adult Nurse Practitioner
- National Certification Corporation, Women's Health Care Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC