Ratings and Reviews
4.9219 Ratings 90 Comments |
|
|---|---|
| Included me in decisions about my care | 4.9 |
| Addressed my questions and concerns | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 21, 2023 We have referred several friends to Dr. Kay
- September 18, 2023 Dr Kay was very informative and caring
- September 16, 2023 He is a wonderful Doctor and explains everything so that we understand we are new to the area and so glad we found him.
- September 11, 2023 very helpful and expained everything very well
- August 30, 2023 Courteous friendly intelligent pleasant
- August 27, 2023 He's a great guy
- August 23, 2023 He is very knowledgeable and and listen to me what my concerns.
- August 14, 2023 Dr. Kay was very attentive and listened to my concerns. He told me if I needed him before my next appointment to be sure to call him.
- August 9, 2023 Excellent experience. See you in 6 months.
- August 4, 2023 Dr. Kay is excellent. He is very approachable and easy to talk to. He takes a lot of time asking questions and explaining everything to his patients so they can understand. I would highly recommend him to anyone.
- August 3, 2023 I am so glad that he is my heart doctor. He cares about his patients and understands.
- August 1, 2023 It's always a good appointment when I go to see Dr. Kay. He is helpful and informative and has my best interest at heart. Truly the best heart doctor I have ever known. Thanks for being there, Dr. Kay!
- August 1, 2023 Professional, personal, experienced, knowledgeable, caring.
- July 27, 2023 Dr. Kay is personable; never makes one feel that their appointment is being rushed even when one is having to “jump through hoops” due to insurance, facility procedures, etc. and does take take time to look at lab reports
- July 13, 2023 I am a patient (89 yrs. of age) of Dr. Kay. He is very thorough in explaining my medical problems and the prescribed medications. He is easy to understand and I feel completely at ease during and after my visits.
- July 7, 2023 He was very professional. Took time to explain test results with me. Made me aware of what I needed to do to improve my health in the future.
- July 2, 2023 He was very knowledgeable of wha steps he was going to take too take care of me
- July 1, 2023 Dr. Kay is a blessing for me. I saw Dr. Hoyle before him & loved him also. Both are excellent Dr's.
- June 30, 2023 Easy to talk to and explains things to you. Helps you to understand the things going on with you. I was very impressed with him
- June 20, 2023 Dr. Kay is extremely professional. He really listened to my questions and concerns. He seemed genuinely interested in my medical care. Highly recommend him as a cardiologist.
- June 13, 2023 Dr. Kay is very easy to talk to - listens and answers questions clearly.
- June 13, 2023 A thoughtful and caring health provider who is up to date on the latest protocols. Dr Kay listens and then responds with recommendations. He gives clear guidance in understandable language and includes me in the decisions. He also responds to online questions / concerns on My Wake Health.
- June 8, 2023 Dr. Kay cares about his patients. He explains everything in a way that is understandable. I hope to keep seeing him in the future. After I found out that Dr. Kay was in Elkin, I had to move my appointments to his office.
- June 7, 2023 Dr. Kay is very professional and polite. Would highly recommend him to others.
- June 6, 2023 Dr. Kay does not rush his patients. He takes the time to listen to your concerns. He addresses them and discusses treatments and/or meds that might be needed and why.
- June 2, 2023 Pleasant personality. Easy to talk to and understand.
- May 31, 2023 Dr. Kay was concerned about my overall health. He was extremely knowledgeable and so compassionate
- May 27, 2023 Dr. Kay takes time to listen and answers any questions you have.
- May 23, 2023 I really like Dr.Kay.He explains things in a way that I can understand.He is a great doctor and I trust him with my issues.He was able to help me with the problems I was having.I recommend him all the time.
- May 23, 2023 Dr.Kay is a great heart Dr for me, he listen to his patients & seems to care about them as will & he try’s his very best to help his patients learn & help them after having a major heart attacks & He works with the patient knowing the the patient can’t take every Drug know to man because they have bad reactions to Medications, that don’t stop him he’s always looking @ & for other things to help the patient. Thank You Dr. Kay for what you do for your Patients.
- May 23, 2023 Dr Kay is awesome. He explains everything fully and I feel he truly cares.
- May 22, 2023 Very professional
- May 17, 2023 Excellent doctor!!
- May 17, 2023 Wonderful doctor! Listened to my concerns and addressed each one of them. Highly recommend!!!
- May 15, 2023 Caring, knowledgeable. Listens to my concerns
- May 10, 2023 Dr. Kay was very professional and caring in his assessment of my medical issues. He made recommendations that have improved my overall health. I would highly recommend him.
- May 10, 2023 Dr. Kay answered all my questions nad gave practical, easy to understand advice. I felt like I was important to Dr. Kay and that he cares about me and my health.
- May 3, 2023 Best Dr. Listens to you. And believes you.
- April 26, 2023 I always feel like Dr. Kay listens to me and addresses any concerns I may have. I have complete confidence in him.
- April 21, 2023 Just the best!
- April 14, 2023 I like him very much. He cares for my health and is easy to talk with. He is beginning to know me, which is important to me. Seeing the same Doctor each visit is very important.
- April 5, 2023 everything about the visit was great
- April 4, 2023 Dr kay is an awesome Dr. I trust him whole heartedly
- March 29, 2023 Dr. Kay discussed my test results and overall health in detail. Put my mind at ease with encouraging news.
- March 28, 2023 On my initial visit, felt so at ease giving medical history and discussing current issues.. I will b at ease and feel well taken care of.by Dr. Kay.
- March 26, 2023 Dr. Kay is an excellent doctor and shows great concern for his patients.
- March 21, 2023 Very thorough and listens well . On time for appointment
- March 17, 2023 Completely satisfied.
- March 14, 2023 Dr. Kay is very attentive to my health needs and always steers me in the right direction. He never makes me feel like he has to rush me out to get to another patient. I respect him for that as it is the way with a lot of doctors.
- March 14, 2023 Dr Kay listens to me and his recommendations are sound. He understands my thoughts about my heart and health.
- March 12, 2023 Dr. Kaye is a very caring doctor! Would not go anywhere else !!
- March 8, 2023 Always courteous, knowledgeable, takes time to answer questions.
- March 8, 2023 Explained everything well, good communication answered all questions
- February 28, 2023 Excellent
- February 24, 2023 Dr. Kay really cares about his patients and is really knowledgeable.
- February 20, 2023 Dr. Kay is the most caring and thoughtful physician I have met. He is thorough in diagnosing any issues that exist and his explanations are in layman’s terms and easy to understand. I highly recommend Dr. Kay to anyone needing cardiac care as his expertise is second to none.
- February 11, 2023 explained in detail the condition of my heart
- February 2, 2023 Dr Kay explains in a way that we can understand. He answered all questions and I did not feel rushed in any way.
- February 1, 2023 Answers all my questions and explained very well.
- January 26, 2023 Dr. Kay responds to any questions a patient has about problems or care; he is willing to explain to family members as well if needed. He recognizes what a patient needs in his/her care without getting on the first treatment/medicine that is being presented the "jour of the day".
- January 25, 2023 Dr Key was very friendly, caring and efficient. Great communication skills. Explained everything in layman’s terms so I understood everything
- January 25, 2023 Dr. Kay is great, I wish the front staff had better etiquette. 8 out of 10 phone calls go to message lines. If you are calling about appointments and select that then you usually get the call answered. If I hear one more time, sorry I am alone I might scream. Last visit there was 2 gals at the front, the girl to the left had her window closed with the sign to go to next window, I noticed she made a call to a patient. When I came out, her window was still closed and after a few minutes she did check-in a patient waiting I just feel more professionalism from the front staff is needed.
- January 25, 2023 Dr. Kay is a wonderful doctor who is health as well as heart conscience and easy to talk to. Very informative. Thank you for being there Dr. Kay.
- January 20, 2023 Dr. Kay addressed all of my concerns! He talked to me and explained things in a way for me to understand. I highly recommend him!! Excellent doctor!!
- January 20, 2023 Very caring person, takes his time with you and is very personable. I would highly recommend Dr. Kay.
- January 19, 2023 Professional personable, caring overall fantastic
- January 17, 2023 James Kay, MD answered all questions and concerns that I had. I was really impressed with his attentiveness and manner. It's nice to find a Dr. that actually seems concerned.
- January 13, 2023 Dr Kay is easy to talk with and takes any amount of time necessary to talk with me and answer questions
- January 4, 2023 See initial comments about best part of visit.
- January 4, 2023 Dr Kay listened to my concerns and was very helpful.
- December 31, 2022 I love Dr, Kay. He makes me laugh and therefore I can be myself with him. He is someone who will listen and helps me from being nervous.
- December 29, 2022 Excellent Dr. would recommend him to all my family & friends!!!
- December 26, 2022 HR takes the time to really listen to your questions and concerns
- December 21, 2022 My wife had seen Dr.Kay in Mt.Airy several months ago and we also have a family friend who recommended him. We were very satisfied with our visit with him and he sent us directly to Baptist for further treatment. Would highly recommend him!
- December 17, 2022 Was so thankful to have found a cardiologist that had such patience and explained things to me that I could understand. He was awesome.
- December 15, 2022 Where I have been struggling with long haul COVID symptoms, Dr Kay has provided necessary diagnostics, and helped tweak care options that are most beneficial to my individual cardiac needs.
- November 12, 2022 He carefully explained my health situation and what options we have to help resolve it in terms that I understood, after listening very carefully and explaining my concerns we agreed with the next steps to resolve this issue.
- November 7, 2022 GREAT!
- November 4, 2022 Completley happy with doctor Kay
- November 3, 2022 Dr James Kay is very comfortable talking with others and listens graciously. No rush, answers and directions to each question brought up. Explains with examples. Sharp doctor.
- November 3, 2022 Very easy to talk with. He listens .
- November 2, 2022 Down to earth, genuine friendly, direct
- October 15, 2022 Dr. Kay addressed all my concerns.
- October 15, 2022 Dr Kay always listens to any/all concerns and is always willing to help in any way possible
- October 11, 2022 Great staff
- October 10, 2022 Just simply GREAT!
- October 6, 2022 Dr. Kay is a great listener and very thorough.
- October 1, 2022 Dr Kay will listen to you, answer your question in a way that the average person can understand and will help you and he cares for his patience. He is very intelligent and truthful. I hope that he is my cardiologist as long as I am blessed to live
- September 30, 2022 Best cardiologist there is very tentative cares for his patients
- September 28, 2022 Very polite and informative. He made me feel at ease
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Closed Noon - 1 pm
Hours of Operation
Mon - Thurs: 8 am - 5 pm
Credentials
Education
- MD, Jefferson Medical College, 2001
Internship
- Internal Medicine, Virginia Commonwealth University, 2002
Residency
- Internal Medicine, Virginia Commonwealth University School of Medicine, 2004
- Chief Resident, Virginia Commonwealth University School of Medicine, 2005
Fellowship
- Cardiology, Wake Forest Baptist Health, 2008
Board Certifications
- American Board of Internal Medicine, Cardiovascular Disease
Positions
- Physician
- Assistant Professor, Cardiology
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC