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COVID-19 Vaccine Availability: Walk-in appointments for first dose Pfizer COVID-19 vaccine for ages 16 and older are available TODAY, April 21, from 10 am to 3 pm at Downtown Health Plaza,1200 North Martin Luther King Jr. Drive, Winston-Salem, NC 27101. First-come, first-served.

COVID-19 Resources: Upcoming Vaccine Clinics | Vaccine Updates | COVID-19 Information | Visitor Guidelines

Patient and Family Resources

Our patients and their families are our top priority. In addition to providing world-class care, we offer services, resources and information to help make your experience with us as pleasant as possible.

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New Patients

336-716-WAKE (9253)
888-716-WAKE (toll free)

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  • Preparing for Your Visit

    Let us help you prepare for your visit to Wake Forest Baptist Health - from getting here to understanding what to expect during your stay and finding services and amenities at your disposal.

  • Services and Amenities

    Information for patients, family and visitors.

  • Safety Information and Patient Rights

    We take the safety of our patients seriously. We also want you to understand your rights as a patient so that you are an informed member of your own health care team.

  • Support, Counseling and Continuing Care

    Support groups can be an integral part of the healing process. The staff of Wake Forest Baptist Health is happy to help you connect with resources throughout the region.

  • Health and Wellness

    Here at Wake Forest Baptist Health, we’ve gathered a variety of resources to empower you to become an informed patient.

  • Billing and Insurance

    Our customer service representatives are available to help you understand your medical bills, discuss payment options, and provide accurate estimates for out-of-pocket expenses.

  • Helping Hand: Healthcare Financial Navigation

    “Helping Hand: Healthcare Financial Navigation” connects uninsured patients and families with financial and healthcare resources.

  • Philanthropy

    Learn about the importance of philanthropy in Wake Forest Baptist Health’s mission to improve health through excellence in patient care, research and education.

  • Quality and Awards

    Wake Forest Baptist Health is committed to providing quality care and a safe hospital environment.

  • Volunteer Services

    Your safety and the safety of our patients and their loved ones are always our first priority. Due to the COVID-19 virus, effective 5 pm on Friday, March 13, volunteer opportunities at all Wake Forest Baptist Health locations are temporarily suspended. We appreciate our volunteers and everything you do for our patients, guests and staff and look forward to welcoming you back when restrictions are lifted.

  • Serving Our Communities

    We are committed to giving back to the communities we serve. We provide community benefits to the area, embracing outreach, education, research and charity care.

  • Contact Us

    Whether you are trying to schedule an appointment, or get in touch with someone from patient and family relations, we can help you find the contact information you are looking for.

  • DEAC (Delivering Equal Access to Care) Clinic

    Patients who earn less than 200% of the national poverty level could qualify for our free student-run, physician-staffed health clinic: the Delivering Equal Access to Care (DEAC) Clinic.

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Wake Forest Baptist Health

Wake Forest Baptist Health does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age or disability.

 

Learn more about our nondiscrimination policy and services available to you.

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Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

Wake Forest Baptist Health, Medical Center Boulevard, Winston-Salem, NC 27157. All Rights Reserved.

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