COVID-19 Testing: If you are not experiencing serious symptoms, please do not go the emergency department for routine COVID-19 testing. Testing Locations | Additional Testing Information
COVID-19 Resources: Updated Visitor Guidelines | Vaccine Locations | Vaccine Updates
Patient and Family Resources
Our patients and their families are our top priority. In addition to providing world-class care, we offer services, resources and information to help make your experience with us as pleasant as possible.
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Preparing for Your Visit
Let us help you prepare for your visit to Atrium Health Wake Forest Baptist Medical Center - from getting here to understanding what to expect during your stay and finding services and amenities at your disposal.
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Services and Amenities
Information for patients, family and visitors.
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Safety Information and Patient Rights
We take the safety of our patients seriously. We also want you to understand your rights as a patient so that you are an informed member of your own health care team.
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Support, Counseling and Continuing Care
Support groups can be an integral part of the healing process. The staff of Atrium Health Wake Forest Baptist is happy to help you connect with resources throughout the region.
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Health and Wellness
Here at Atrium Health Wake Forest Baptist, we’ve gathered a variety of resources to empower you to become an informed patient.
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Billing and Insurance
Our customer service representatives are available to help you understand your medical bills, discuss payment options, and provide accurate estimates for out-of-pocket expenses.
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Helping Hand: Healthcare Financial Navigation
“Helping Hand: Healthcare Financial Navigation” connects uninsured patients and families with financial and healthcare resources.
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Philanthropy
Learn about the importance of philanthropy in Atrium Health Wake Forest Baptist’s mission to improve health through excellence in patient care, research and education.
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Quality and Awards
Atrium Health Wake Forest Baptist is committed to providing quality care and a safe hospital environment.
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Volunteer Services
Your safety and the safety of our patients and their loved ones are always our first priority. Due to the COVID-19 virus, effective 5 pm on Friday, March 13, volunteer opportunities at all Wake Forest Baptist locations are temporarily suspended. We appreciate our volunteers and everything you do for our patients, guests and staff and look forward to welcoming you back when restrictions are lifted.
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Serving Our Communities
We are committed to giving back to the communities we serve. We provide community benefits to the area, embracing outreach, education, research and charity care.
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Contact Us
Whether you are trying to schedule an appointment, or get in touch with someone from patient and family relations, we can help you find the contact information you are looking for.
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DEAC (Delivering Equal Access to Care) Clinic
Patients who earn less than 200% of the national poverty level could qualify for our free student-run, physician-staffed health clinic: the Delivering Equal Access to Care (DEAC) Clinic.
