Visitor Guidelines

Updated Visitor Guidelines

Updated November 15, 2022

Out of concern for the health and wellbeing of the community, and due to the widespread prevalence of respiratory viruses such as RSV and flu among young children, we are implementing temporary visitor restrictions, effective 7 am, Wednesday, November 16, 2022. At this time, the following ages may not visit:  

  • Adult Inpatient and Emergency Departments: ages 12 and under 
  • Ambulatory Clinics/Outpatient Services: ages 12 and under; patients are urged to bring only those receiving care to appointments
  • Brenner Children’s Hospital Inpatient and Emergency Department: Current visitor restrictions limiting visitors to ages 18 and older remain in place

Healthy visitors and family members - free from fever, cough, colds or stomach virus symptoms - are permitted to visit inpatients. 

Children may be permitted to visit hospitalized patients under special circumstances, such as visiting a dying family member. In these instances, parents should work with their care team to make arrangements.  

Masks are still required for visitors. All existing COVID-19 family and visitor guidelines remain in effect.  

Visitor Registration Kiosks

We recently introduced a new visitor registration process at each designated entrance at Atrium Health Wake Forest Baptist Medical Center (Winston-Salem campus), using kiosk technology. All those without Medical Center ID badges must register at the point of entry. Once you pass our routine health screening upon arrival, our screeners will partner with you to complete the kiosk registration process.

Please enter the medical center to register at these designated entry locations:

  • Janeway Tower, Ground Floor entry (near parking deck entrance, orange level)
  • North Tower, Main Floor entry (near horseshoe driveway)
  • Adult Emergency Department front door
  • Pediatric Emergency Department front door (Pediatric ED access only)
  • Cancer Center 4th Floor
  • Cancer Center 1st Floor
  • Sticht Center Main Floor

As a community, we know you entrust us with the care of your loved ones. This is why we must maintain a safe, yet welcoming environment by balancing facility security with accessibility. Achieving that balance can greatly reduce the stress that you may experience during your stay or visit.  

Visitor management and registration tools not only improve the safety of our patients, visitors and employees, they allow us to maintain real-time records of all patients and visitors present on Medical Center premises and aid us in managing the number of visitors based on active visitation guidelines.

This additional step in our entry process is a key part of continuous improvement. We are consistently evaluating how we may provide our patients, families and visitors with thoughtful caregiving in a safe, secure environment.

Policies

No use of tobacco products or electronic cigarettes is allowed on Medical Center property or within any Medical Center vehicle. We discourage the use of tobacco products by Medical Center staff/faculty or visitors on properties adjacent to Medical Center properties, such as sidewalks, highway right-of-ways, and privately owned properties.

Weapons are prohibited on all Medical Center property. “Weapons” is defined as any object used to intimidate, inflict bodily harm, or kill such as firearms, knives or blades, brass knuckles, mace, pepper spray, etc. Only law enforcement personnel with statutory authority (authority to enforce federal, state or county law) are permitted to carry weapons on Medical Center property.