Medical Records

Please utilize the patient portal, myWakeHealth, to determine if the information you need is already available to you. The portal contains portions of electronic medical information for many patients, and is available at no cost.

If the information you need is not available in the patient portal, you will need to submit a signed written request to obtain copies of your medical records.

You can complete a written request using our authorization form.

Or, you can write out your request (typed or handwritten), providing the following information:

  • Patient’s full name
  • Patient’s date of birth
  • Name and complete address where to send the records
  • Description of the information to be sent:  dates and location of service and type of information to be sent
  • Patient’s (or guardian’s) signature and date

Return the completed, signed, dated request form:

By Mail

WFBMC Health Information Management 
Attn:  Release of Information 
Medical Center Blvd
Winston-Salem, NC  27157

By Fax

Attn:  HIM Release of Information
336-716-5271 (FAX)

Please note: The Department of Psychiatry releases medical records of their outpatient practice; specific requests should be directed to that department. 

Will I Have to Pay for Copies of My Medical Records?

Yes. The following fees will apply:

  • Pages 1-25: $0.75 per page
  • Pages 26-100: $0.50 per page
  • Pages 101+: $0.25 per page

If information is sent directly to a medical provider treating you, there will be no direct cost to you.

How Will I Know How Much My Records Will Cost?

You will receive a quote for the copy fees before copies are sent to you.

Wake Forest Baptist Medical Center partners with MMRA (Midwest Medical Record Associates), which performs most of our medical record information releases. The company will state their relationship to us on the quote, and copy fees will be paid to them. When record copies are provided by someone other than MMRA, the copy fee invoice will reflect the specific department to be paid.

How Long Will it Take to Get My Records?

In general, within 7 business days after receipt of your valid written request, a quote for the copy fees will be on its way to you (please allow time for postal delivery). After payment is received, information will be sent within 2 business days.

How Will my Records be Provided to Me?

Unless you specified otherwise, records will be provided in paper format and will be mailed to the address you provided.

If you would like your records on CD, please specify that on your written request. Passwords will be provided separately.

If you would like to pick up your records rather than having them mailed, please contact us for our location and hours. Be prepared to show ID.