Conditions and Treatments

Interstitial Cystitis/Painful Bladder Syndrome

Overactive Bladder

Ratings and Reviews

4.6 413 Ratings 59 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.8
Friendliness/courtesy of CP	4.8
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.8
Time CP spent with patient	4.8
Wait time at clinic	3.4

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

January 27, 2019Dr. Evans spent considerable time with me as I traveled from Fl to NC to seek his assistance. He went above and beyond to try to understand and advise.
January 23, 2019Dr. Robert Evans is an exceptional provider. I have been his patient for 26 years. He is compassionate, caring and listens to your health concerns. He is simply the BEST!
January 21, 2019I love my doctor!! If I have to wait, I know it's because he spends time with his patients just like he will with me. No complaints!!!
January 6, 2019my appointment with Doctor Evans was the most comprehensive medical appointment experience that I have encountered in my lifetime. Excellent listener and made a superior effort to explain my condition and how to correct it. Doctor Evans sets the standard for Doctor/patient interaction.
December 26, 2018Very good experience with this provider. Great interaction with patient.
December 23, 2018Dr Evans was kind and knowledgeable. A winning combination. In the last 4 months I have realized I have a chronic illness. I had seen two other doctors for this illness before finding Dr Evans. I am thrilled that he will be caring for me and my treatment.
December 23, 2018I traveled from new Mexico to see this provider
December 22, 2018Dr. Evans gave me my life back. my family and I have complete confidence and faith in him. Not only is he an excellent doctor but we feel he is a great person who really cares about his patients. At WFBU we feel like the doctors care and we're not part of a "we've got 7 minutes allocated to diagnose you" group. Wake is the best and Dr. Evans is the best of the best.
December 11, 2018*Dr. Evans is exceptional in that he is able to take in the whole of my health history - which is very complex - and provide care w/in their framework. Most doctors SHOULD do that, few do.
December 6, 2018Best doctor I've ever been too!
December 4, 2018Dr. Evans helped me learn to dance in the rain!
December 3, 2018Dr. Evans is very knowable and passionate about management of IC/PBS. He offers a wealth of options and information. I am grateful to have him on my team.
November 21, 2018*Dr. Evans is the best!
November 7, 2018outstanding!
October 23, 2018Dr. Evans is an excellent physician. He demonstrates knowledge of my health issue and displays empathy. In the past I have phoned him on weekends and he responded within the hour.
October 18, 2018Dr. Evans is the best!!
October 14, 2018Dr. Evans seemed distracted. I would have liked to get the opportunity to discuss some concerns but was not given the opportunity.
October 13, 2018Dr. Robert Evans was what I feel like every great doctor could be. He explained everything to me, in a manner that was neither condescending or making me feel rushed. He also discussed various treatments with me. He was truly caring, kind and compassionate. I will be recommending him to other people in the area of Urology!!!
October 9, 2018Dr. Evans is helpful and thorough.
October 2, 2018The wait time and time spent with me was awful. My last visit was three hrs. just for the visit. There wasn't anything done to make the visits last this long. My time is valuable too.
September 30, 2018Dr. Evans is a remarkable and very intelligent Dr. he knows his stuff. He is genuinely caring and wants to help you with your situation. He's the FIRST Dr. who's gotten to the bottom of my issue and acted like he wanted to help.
September 19, 2018Dr. Evans is a brilliant doctor, but can be somewhat dismissive to my concerns or questions. It is difficult to get a return call from a nurse. I feel like the office is overwhelmed as most physician's offices now. I do want to stress that I have confidence in Dr. Evan's ability.
September 17, 2018Spent time and was very thorough
September 9, 2018Excellent provider. Really cares about his patients!
September 5, 2018excellent physician in all respects
August 30, 2018Dr Evans is the best! We need more doctors like him that possess his medical knowledge, genuine concern for his patients and tremendous people skills, just love him!!!
August 30, 2018He mentioned a specific condition he felt I had very quickly and never wrote it down for me to research.
August 17, 2018excellent doctor in that he is knowledgeable and caring.
August 9, 2018Dr. Evans is the best.
August 7, 2018Dr. Evans is the best!!
August 1, 2018The ONLY physician who has helped me consistently with my bladder issues. I hope he is paid well for his services.
July 29, 2018the best doctor
July 18, 2018Excessive waiting time
May 30, 2018Dr. Evans is a superb physician in every way.
May 29, 2018Dr. Evan is the best urologist I've ever had. He speaks to me like an adult and involves me in all the decisions.
May 29, 2018Dr. Evans is a wonderful physician! He truly cares about his patients and takes time with them instead of rushing them out the door to meet a quota. That in itself goes a long way.
May 29, 2018I was informed numerous times that Dr. Evans frequently runs behind schedule. This wasn't a problem on my first visit, but after seeing him I understand why and would not have a problem if he was running behind. He listened attentively to me, addressed all my questions and concerns, explained things very well, and worked with me on a course of action I am comfortable with.
May 23, 2018*Dr. Evans has been the best urologist I have EVER seen. He has helped my bladder tremendously.
May 19, 2018Dr. Evans diagnosed my health problem when 3 other doctors failed to do so. He was wonderful
May 18, 2018Dr. Evans was a breath of fresh air compared to the first urologist I saw there a month ago. Thank goodness!
May 17, 2018I've been telling everybody to come to you guys. dr Evans was so awesome. I have had such a hard time in my past with doctors caring enough and believing me. chronic pain comes with such a stigma, but he believed me and understood every symptom I mentioned and explained everything so well. he gave a crap about me, and I'm overjoyed that I have a urologist who isnt giving up on me.
May 9, 2018I recommend Dr. Evans all the time!
May 8, 2018I am so thankful we were finally referred to Dr Evans. We have been waiting 6 weeks for someone to figure out what the problem was after developing complications after surgery.
May 8, 2018Dr Evans is tops in my and I wouldn't go anyplace else for Urology care
May 1, 2018*Dr. Evans is an exceptionally good physician. I think highly of Wake Forest Baptist Health mainly because of him.
April 29, 2018I was impresses the minute Dr Evans walked in the door. He did not act like he was better than me or my son who was with me. He immediately showed concern for my issues. I was super impresses.
April 25, 2018very good experience
April 24, 2018Dr. Evans is amazing you're system of having enough treatment rooms IS NOT.
April 17, 2018I've only had one visit and no treatment yet so it's very hard to say I'd recommend this provider yet. But I have great expectations!
April 16, 2018Will follow Dr. Evans wherever he decides to practice urology. You are very fortunate to have him on the WFU team.
April 12, 2018Great!!!! Love these people!!!!
April 11, 2018ok
April 3, 2018Wonderful doctor!
April 3, 2018Dr. Robert Evans is a wonderful Dr. I wouldn't mind if I had to wait all day to see him. I don't care if I have to wait a bit in the waiting room, I know he is taking great care of someone else, like he will be taking care of me when I get back to a room. He is the BEST!!!
April 1, 2018Dr Evans is wonderful! He takes all the time needed to explain the challenge and the suggested solution to the patient. He is patient, kind, and caring. A fabulous physician! And very intelligent and knowledgeable as well.
April 1, 2018I was told this doctor/specialist was an excellent doctor for the condition or disease I have. he didn't show any concern or explain any of the medications he gave me. he didn't give me the results of my ultrasound that was done over an hour before he cane into the exam room. I was very disappointed in the care and concerns I was shown by this doctor.
March 31, 2018I've been seeing this providing for over six years and would not want to see anyone else as he is an expert in the particular disease I have and rated one of the best in the country for obvious reasons. He also shows deep consideration for people in my condition by attending conferences in which he draws attention to the importance of this particular disease and finding the right medications for each individual and making sure the government understands this during a time when prescription medication has become an issue of abuse/selling among a small percentage of individuals.
March 28, 2018I felt that while this provider was extremely knowledgeable about the condition and that I respected that. I did feel that I spent a lot of time at my appointment but mostly waiting. I also thought that they did not really listen to some of my concerns and listen to the individual efforts that I had/haven't done rather than grouping me under the condition.
March 27, 2018Very good experiences overall on all my visits.

Locations

Urology - Charlois

Address

140 Charlois Blvd.

Winston-Salem, NC 27103

Get Directions

Contact Us

336-716-4131

Urology - Medical Plaza North Elm

Address

3903 N Elm St.

Greensboro, NC 27455

Get Directions

Appointments

336-716-4131

Female Pelvic Health Services

Address

Wake Forest Urology

140 Charlois Boulevard

Winston-Salem, North Carolina 27103

Get Directions

Appointments

1-888-716-9253

Credentials

Education

MD, Thomas Jefferson University, 1982

Internship

Surgery, University of Virginia, 1983

Residency

Urology, University of Virginia Health Sciences Center, 1988

Board Certifications

American Board of Urology, Urology

Memberships

American College of Surgeons

Positions

Physician
Professor, Urology
Professor, Obstetrics and Gynecology

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/or CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

Research

Publications

Impact of Cystectomy With Urinary Diversion Upon Tracked Receipt of Opioid Prescriptions Among Patients With Interstitial Cystitis/Bladder Pain Syndrome. Koslov DS, Vilson F, Colaco M, Terlecki RP, Evans RJ. Urology. 2018 Apr; 114:83-86.
Bladder Capacity is a Biomarker for a Bladder Centric versus Systemic Manifestation in Interstitial Cystitis/Bladder Pain Syndrome. Walker SJ, Zambon J, Andersson KE, Langefeld CD, Matthews CA, Badlani G, Bowman H, Evans RJ. J. Urol. 2017 08; 198(2):369-375.
Evaluation of the efficacy of postmortem human bladder tissue as a normal comparator for case-controlled gene expression studies in urology. Matthews CA, Eschenroeder A, Badlani G, Evans R, Walker SJ. Neurourol. Urodyn. 2017 04; 36(4):1076-1080.
Current guidelines in the management of interstitial cystitis. Colaco M, Evans R. Transl Androl Urol. 2015 Dec; 4(6):677-83.
Transcriptome analysis of bladder biopsy from interstitial cystitis/bladder pain syndrome patients. Walker SJ, Colaco M, Koslov DS, Keys T, Evans RJ, Badlani GH, Andersson KE. Genom Data. 2014 Dec; 2:366-8.

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myWakeHealth

myWakeHealth

Robert J. Evans, MD

Robert J. Evans, MD