Ratings and Reviews

4.9 85 Ratings 16 Comments
CP concern for questions/worries	5.0
CP efforts to include in decisions	5.0
CP explanations of prob/condition	5.0
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	4.9
Patients' confidence in CP	5.0
Time CP spent with patient	4.9
Wait time at clinic	4.6

Patient Comments

August 3, 2018*Dr. Lord listens to my concerns, spends time with me that is needed, and is well informed of my medical history. I feel better than I have in years. I am very grateful to *Dr. Lord for the care he provides.
August 1, 2018Dr. Lord is outstanding! I sincerely give him the best rating in all categories above and I could not be more pleased with my physician. I have some serious health issues so this is of the most importance to me. There is literally no interaction I have had with Dr. Lord that has been anything less than excellent. He is what everyone desires in their doctor and I am blessed to be in his care. I have the highest respect for Dr. Lord as a professional, and I am also amazed at how caring and responsive he is. Words fail me...this guy is the best!
July 30, 2018hes a great doctor
June 5, 2018Dr. Lord has been outstanding as my PCP!
April 29, 2018Very good experience; listened, gave good advice/strategies, & I left visit feeling less anxious & more reassured.
February 22, 2018Dr. Lord was amazing! He was concerned about my health and had the best bed side manner.
February 21, 2018Exceptionally pleased with *Dr. Lord. My reason for changing to him was that my doctor in Virginia was always rushed and when I phoned his office it usually took 2-3 days to hear back - Then it was her assistant.
February 17, 2018He's a great provider!
February 6, 2018I've been going to Dr. Lord for over 10 years now, and he has always been wonderful. He is caring, takes whatever time you need, and makes sure he answers all questions satisfactorily.
February 6, 2018I have been very pleased with Dr. Lord's professionalism and bedside manner. He is knowledgeable, listens, and incorporates his patient's comments into the treatment. This is very important to me as I manage my health concerns.
December 16, 2017Dr Lord is one of the best Physicians I know.
November 19, 2017I have learned that Dr. Lord and his team are right with their recommendations and analysis of me care.
November 6, 2017I think Dr Lord is a excellent doctor.
October 27, 2017*Dr. Lord is an amazing provider! It's easy to understand him, he shows 100% concern all the time and makes sure you're well taken care of.
October 10, 2017Dr. Richard Lord has been my family care doctor for a lot of years. I have always been very pleased with the care he has provided to me.
September 27, 2017*Dr. Richard Lord is very friend and extremely well - informed. He has been my primary physician for many years and it is comforting to be in his care. ESG

Locations

Family Medicine - Piedmont Plaza

Address

Piedmont Plaza I Building, 3rd Floor

1920 West First Street

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm
Sat: 9 am - 12 pm

Appointments

336-716-4479

Credentials

Education

BA, University of North Carolina - Chapel Hill, 1984
MD, Wake Forest University School of Medicine, 1988
MA, University of North Carolina - Greensboro, 2008

Residency

Family Medicine, Rush-Presbyterian-St. Luke's Medical Center, 1989
Rush-Presbyterian-St. Luke's Medical Center, 1991

Fellowship

Rush-Presbyterian-St. Luke's Medical Center, 1992

Board Certifications

American Board of Family Medicine, Family Medicine

Positions

Physician
Chair, Family Medicine
Professor, Family Medicine

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/pr CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

Research

Publications

Obamacare: what the Affordable Care Act means for patients and physicians.. Hall MA, Lord R. BMJ. 2014 Oct; 349:g5376.
High physician fees and high health spending.. Lord RW. Health Aff (Millwood). 2011 Dec; 30(12):2457; author reply 2457.
Characteristics associated with glycemic control among family medicine patients with type 2 diabetes.. Kirk JK, Davis SW, Hildebrandt CA, Strachan EN, Peechara ML, Lord R. N C Med J. ; 72(5):345-50.
Clinical inquiries: which women should we screen for gestational diabetes mellitus?. Namak S, Lord RW, Zolotor AJ, Kramer R. J Fam Pract. 2010 Aug; 59(8):467-8.
Liability implications of physician-directed care coordination.. Hall MA, Peeples RA, Lord RW. Ann Fam Med. ; 3(2):115-21.

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