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COVID-19 Vaccine Availability: Walk-in appointments for first dose Pfizer COVID-19 vaccine for ages 16 and older are available TODAY, April 21, from 10 am to 3 pm at Downtown Health Plaza,1200 North Martin Luther King Jr. Drive, Winston-Salem, NC 27101. First-come, first-served.

COVID-19 Resources: Upcoming Vaccine Clinics | Vaccine Updates | COVID-19 Information | Visitor Guidelines

Richard W. Lord Jr., MD

  • Family Medicine Primary Care
Richard W. Lord Jr., MD

Richard W. Lord Jr., MD

  • Family Medicine Primary Care
4.8 (70 Ratings)


Adult Provider

Pediatric Provider



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    Ratings and Reviews

    4.8

    70 Ratings 25 Comments

    CP concern for questions/worries 4.8
    CP efforts to include in decisions 4.8
    CP explanations of prob/condition 4.8
    CP spoke using clear language 4.8
    Friendliness/courtesy of CP 4.8
    Likelihood of recommending CP 4.7
    Patients' confidence in CP 4.8
    Time CP spent with patient 4.8
    Wait time at clinic 4.5

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • March 14, 2021good
    • March 11, 2021I never saw Dr. Lord
    • March 9, 2021excellent
    • February 28, 2021HE ALWAYS WORKS ME IN WHEN I NEED HELP !!'
    • February 21, 2021Dr Lord is top notch and I trust his advice.
    • February 15, 2021Excellent
    • February 7, 2021Everything is fine
    • February 1, 2021Dr. Lord must be in the top 1% of providers in his field. his knowledge and bedside manner is the best experience imaginable
    • January 17, 2021Dr Lord always listens and follows up. The My Wake Health is terrific and has increased my connection with Dr Lord.
    • January 10, 2021very happy with everything
    • December 25, 2020Dr. Lord is wonderful. Always.
    • December 23, 2020Great experience.
    • December 16, 2020Provider cared to go over all aspects of my condition, physical rehabilitation, exercises and lifestyle that can contribute to less pain, and listened and respected my resistance in taking pain medication
    • December 16, 2020Personable and good people skills.
    • November 29, 2020Dr. Lord is an excellent physician and I am so glad he agreed to me by Doctor. He uses evidence based medicine to make his decisions in my care which I appreciate.
    • November 15, 2020good
    • November 13, 2020I was pleased but a little over whelmed with everything
    • October 14, 2020*Dr. Lord is excellent.
    • September 12, 2020Dr. Lord is an excellent doctor; out of every doctor (inside and outside of Wake Forest Baptist, PCP and specialist) my family and I have received care from and met, he is in the top three best providers. He makes you feel comfortable, he listens, he cares, he's very knowledgeable, he remembers your medical history, he is easy to talk with, he has great bedside manners, he spends ample time, he discusses any questions or concerns, he has a wonderful personality, he provides exceptional medical care above and beyond what many doctors do.
    • July 28, 2020Dr Lord is the best
    • July 22, 2020*Dr. Lord is an extraordinary MD!
    • June 24, 2020Dr. Lord always provides excellent care.
    • June 23, 2020Very professional.
    • June 18, 2020Very food experience!!
    • May 20, 2020Excellent experience in all respects.

    Locations

    Family Medicine - Piedmont Plaza

    Address

    Piedmont Plaza I Building, 3rd Floor

    1920 West First Street

    Winston-Salem, NC 27104

    Get Directions

    Hours of Operation

    Mon - Thurs: 8 am - 7 pm
    Fri: 8 am - 5 pm
    Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm

    Appointments

    336-716-4479
    336-716-1317 (FAX)

    The Birth Center

    Address

    Wake Forest Baptist Medical Center

    Medical Center Boulevard

    Winston-Salem, North Carolina 27157

    Get Directions

    Mobile Health Clinic

    Address

    View our location page for up-to-date schedules.

    Contact Us

    743-212-2021

    Credentials

    Education

    • BA, University of North Carolina at Chapel Hill, 1984
    • MD, Wake Forest School of Medicine, 1988
    • MA, University of North Carolina - Greensboro, 2008

    Residency

    • Family Medicine, Rush-Presbyterian-St. Luke's Medical Center, 1989
    • Rush-Presbyterian-St. Luke's Medical Center, 1991

    Fellowship

    • Rush-Presbyterian-St. Luke's Medical Center, 1992

    Board Certifications

    • American Board of Family Medicine, Family Medicine

    Positions

    • Physician
    • Chair, Family and Community Medicine
    • Professor, Family and Community Medicine

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC


    Research

    • Publications
    • Obamacare: what the Affordable Care Act means for patients and physicians. Hall MA, Lord R. BMJ. 2014 Oct; 349:g5376.
    • High physician fees and high health spending. Lord RW. Health Aff (Millwood). 2011 Dec; 30(12):2457; author reply 2457.
    • Characteristics associated with glycemic control among family medicine patients with type 2 diabetes. Kirk JK, Davis SW, Hildebrandt CA, Strachan EN, Peechara ML, Lord R. N C Med J. ; 72(5):345-50.
    • Clinical inquiries: which women should we screen for gestational diabetes mellitus?. Namak S, Lord RW, Zolotor AJ, Kramer R. J Fam Pract. 2010 Aug; 59(8):467-8.
    • Liability implications of physician-directed care coordination. Hall MA, Peeples RA, Lord RW. Ann Fam Med. ; 3(2):115-21.
    View More Publications

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