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Bright hallway

Richard W. Lord Jr., MD

  • Family Medicine Primary Care
Richard W. Lord Jr., MD

Richard W. Lord Jr., MD

  • Family Medicine Primary Care
4.8 (71 Ratings)
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    Ratings and Reviews

    4.8

    71 Ratings 10 Comments

    CP concern for questions/worries 4.8
    CP efforts to include in decisions 4.9
    CP explanations of prob/condition 4.9
    CP spoke using clear language 4.9
    Friendliness/courtesy of CP 4.9
    Likelihood of recommending CP 4.7
    Patients' confidence in CP 4.9
    Time CP spent with patient 4.8
    Wait time at clinic 4.4

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • April 23, 2019Dr. Richard Lord is an excellent care provider and takes the time to answer any questions and concerns I may have. He has been my primary care doctor for several years, and I feel very fortunate to be one of his patients.
    • February 28, 2019I always go to a doctor's appointment with a written list of problems or concerns so as not to waste the doctor's time. Dr. Lord always answers each question with as much info as I need to make informed decisions. He is very friendly and easy to talk to, and listens carefully to what I have to say. I also find the Patient Portal a valuable resource, and use it regular to ask questions that do not require a doctor's visit (such as, my cardiologist prescribed a drug, and I asked about any interactions) and also to see test results, which are posted quite quickly after the test (within a day or two). I am very pleased with Dr. Lord and my healthcare at Wake Forest Physicians.
    • December 31, 2018*Dr. Lord took extra time this visit to go over all the medical events I had since my previous visit. He did not rush me and explained care & answered all my questions going forward. He should get a "10!"
    • October 24, 2018Good
    • October 16, 2018Dr. Lord is an excellent physician. He always takes the time to listen, ask questions, and fully explain the diagnosis, treatment, and follow up. I am grateful that Dr. Lord is my doctor.
    • October 16, 2018Dr. Lord provides they type of informed and personal collaboration that I require and believe in in my health care providers.
    • September 17, 2018Dr. Lord listens carefully to my concerns, takes the time to answer and address all of my health issues, and always follows up as appropriate. He is an exquisite caregiver with excellent communication skills.
    • August 3, 2018*Dr. Lord listens to my concerns, spends time with me that is needed, and is well informed of my medical history. I feel better than I have in years. I am very grateful to *Dr. Lord for the care he provides.
    • August 1, 2018Dr. Lord is outstanding! I sincerely give him the best rating in all categories above and I could not be more pleased with my physician. I have some serious health issues so this is of the most importance to me. There is literally no interaction I have had with Dr. Lord that has been anything less than excellent. He is what everyone desires in their doctor and I am blessed to be in his care. I have the highest respect for Dr. Lord as a professional, and I am also amazed at how caring and responsive he is. Words fail me...this guy is the best!
    • July 30, 2018hes a great doctor

    Locations

    Family Medicine - Piedmont Plaza

    Address

    Piedmont Plaza I Building, 3rd Floor

    1920 West First Street

    Winston-Salem, NC 27104

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm
    Sat: 9 am - 12 pm

    Appointments

    336-716-4479

    The Birth Center

    Address

    Wake Forest Baptist Medical Center

    Medical Center Boulevard

    Winston-Salem, North Carolina 27157

    Get Directions

    Credentials

    Education

    • BA, University of North Carolina at Chapel Hill, 1984
    • MD, Wake Forest School of Medicine, 1988
    • MA, University of North Carolina - Greensboro, 2008

    Residency

    • Family Medicine, Rush-Presbyterian-St. Luke's Medical Center, 1989
    • Rush-Presbyterian-St. Luke's Medical Center, 1991

    Fellowship

    • Rush-Presbyterian-St. Luke's Medical Center, 1992

    Board Certifications

    • American Board of Family Medicine, Family Medicine

    Positions

    • Physician
    • Chair, Family Medicine
    • Professor, Family Medicine

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

    WFUHS - Wake Forest University Health Sciences (physician services)
    NCBH - North Carolina Baptist Hospital
    Davie - Davie Medical Center
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not contracted, very low to no volume for facility and/or CHC

     

    WAKE FOREST BAPTIST HEALTH    
    MANAGED CARE CONTRACTS - December 2017    
                 
    PAYER WFUHS NCBH DAVIE LMC  CHC Wilkes 
    AETNA (PPO & HMO) X X X X X X
    AETNA MEDICARE X X X X X X
    BCBSNC (PPO & HMO) X X X X X X
    BLUE MEDICARE X X X X X X
    BLUE VALUE X X X X X X
    CAROLINA BEHAVIORAL HEALTH X X N/A N/A X N/A
    CIGNA X X X X X X
    CIGNA BEHAVIORAL HEALTH   X N/A N/A N/A N/A
    CIGNA HEALTHSPRING MEDICARE ADVANTAGE X X X X X  N/A
    CIGNA LIFESOURCE (TRANSPLANTS) X X N/A N/A N/A N/A
    COVENTRY/WELLPATH X X X X X X
    CRESCENT PPO (ASHEVILLE) X X NC NC NC NC
    DIRECT NET X X NC NC NC NC
    FIRST HEALTH (COVENTRY) X X X X X X
    FIRSTCAROLINACARE (PINEHURST, NC) NC X NC NC NC NC
    GATEWAY HEALTH ALLIANCE (VIRGINIA) X X NC NC NC NC
    GOLDEN RULE INS (UNITED) X X X X X  X
    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE) X X NC X NC NC 
    HUMANA CHOICECARE X X X X X X
    HUMANA MEDICARE ADVANTAGE X X X X X X
    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE) X X N/A N/A N/A  N/A 
    MAGELLAN (BEHAVIORAL HEALTH) X X N/A N/A X N/A
    MEDCOST X X X X X X
    MEDCOST ULTRA X X X X N/A X
    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY) X X N/A N/A N/A N/A
    PREFERRED CARE OF VA INC X X NC NC NC NC
    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY) X X X NC X NC
    TWIN COUNTY (VIRGINIA) X X NC NC NC NC
    UNITED BEHAVIORAL HEALTH X X N/A N/A X  N/A
    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY) X N/A N/A N/A N/A N/A 
    UNITED HEALTHCARE X X X X X X
    UNITED HEALTHCARE MEDICARE X X X X X X
    WELLPATH (COVENTRY) X X X X X X
       
    LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume    
    BEECHSTREET PPO    
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES    
    PHCS/MULTIPLAN    
       
    CHC ONLY - Contracts specific to support CHC            
    AETNA BEHAVIORAL HEALTH            

    CIGNA BEHAVIORAL HEALTH (limited providers)

    		            
    THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    		         
    TRICARE            
                 
    KEY:    
    N/A = not applicable to services provided at facility and/or CHC    
    NC = Not Contracted, very low to no volume for facility and/or CHC    
    WFUHS - Wake Forest University Health Sciences (professional services)    
    NCBH - North Carolina Baptist Hospital    
    DAVIE - Davie Medical Center            
    LMC - Lexington Medical Center            
    CHC - Cornerstone Healthcare            
    Wilkes - Wilkes Regional Medical Center            

     

    Research

    • Publications
    • Obamacare: what the Affordable Care Act means for patients and physicians. Hall MA, Lord R. BMJ. 2014 Oct; 349:g5376.
    • High physician fees and high health spending. Lord RW. Health Aff (Millwood). 2011 Dec; 30(12):2457; author reply 2457.
    • Characteristics associated with glycemic control among family medicine patients with type 2 diabetes. Kirk JK, Davis SW, Hildebrandt CA, Strachan EN, Peechara ML, Lord R. N C Med J. ; 72(5):345-50.
    • Clinical inquiries: which women should we screen for gestational diabetes mellitus?. Namak S, Lord RW, Zolotor AJ, Kramer R. J Fam Pract. 2010 Aug; 59(8):467-8.
    • Liability implications of physician-directed care coordination. Hall MA, Peeples RA, Lord RW. Ann Fam Med. ; 3(2):115-21.
    View More Publications

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    Wake Forest Baptist Health does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age or disability.

     

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    Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

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