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Coronavirus (COVID-19) Updates: Our guidelines for adult patients have been updated to allow longer stays yet limit the number of interactions per day. Family and Visitor Information | Vaccine Information | More COVID-19 Updates

Carolyn D. McDonald, NP

  • Behavioral Health
Carolyn D. McDonald, NP

Carolyn D. McDonald, NP

  • Behavioral Health

Conditions and Treatments

  • Anxiety Disorders
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autism Spectrum Disorder
View More
4.3 (117 Ratings)
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    Conditions and Treatments

    • Anxiety Disorders
    • Bipolar Disorder
    • OCD - Obsessive-Compulsive Disorder
    • Attention Deficit Hyperactivity Disorder (ADHD)
    • Depression
    • Postpartum Depression
    • Autism Spectrum Disorder
    • Mood Disorders
    • Schizophrenia
    • Somatic Symptom Disorders

    View

    Ratings and Reviews

    4.3

    117 Ratings 15 Comments

    CP concern for questions/worries 4.4
    CP efforts to include in decisions 4.3
    CP explanations of prob/condition 4.3
    CP spoke using clear language 4.6
    Friendliness/courtesy of CP 4.4
    Likelihood of recommending CP 4.2
    Patients' confidence in CP 4.2
    Time CP spent with patient 4.0
    Wait time at clinic 4.5

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • October 7, 2020The remote visit is so much easier for me than making a trip into High Point. The appointment is on time and we focus on the need at the particular time.
    • September 30, 2020I love Carolyn. I have gotten to know her and she knows about all my issues. She has always been caring and thorough. She listens to me and helps me through my issues. I would highly recommend her.
    • September 20, 2020Good experience that you
    • August 9, 2020No complaints
    • July 19, 2020she is a great listener,and talks to me to get me to open up about what I'm feeling
    • July 15, 2020good
    • June 30, 2020Ms McDonald a kind and caring person
    • June 22, 2020I've referred this practice to numerous people looking for mental health care. I love this practice, but I cannot vouch for everyone and specifically refer people to my provider because she's so wonderful! she cares about your wellbeing and always asks what you would like to see happen/would like to do ideally to take your input into consideration with her recommendation for treatment. I was very clear when I started I didn't want ANY BZP medication for my anxiety, she heard me and worked really hard to get me on a medication for my anxiety. it's not completely gone and I don't think it ever will be, however I'd able to do more things now without having crippling anxiety causing me to leave, be angry or irritated because I can't process my emotions, as long as I stay with my treatment consistently.
    • June 15, 2020Carolyn McDonald is an excellent provider of care.
    • May 21, 2020some time I have problem understand ing but I have her repeat it if I don't understand
    • March 26, 2020personally a nice person but didn't listen. Anxiety level through roof after the appt due to not being heard. would only recommend because of lack of providers in the area who do med mgmt
    • March 6, 2020Good
    • March 2, 2020Dr. McDonald was very impressive and I feel I'm in Capable Hands
    • January 30, 2020i never feel listened to and i spend about 5 mins in her office
    • January 29, 2020I have trust in Carolyn that she makes the best decision on the best care for me.

    Locations

    Behavioral Health - Emerywood

    Address

    320 Boulevard Street

    High Point, NC 27262

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Contact Us

    336-878-6226
    336-878-6370 (FAX)

    Credentials

    Education

    • BN, University of North Carolina - Greensboro, 1900
    • MS, University of North Carolina - Greensboro, 1900

    Positions

    • Nurse Practitioner - Wake Forest Health Network

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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