Ratings and Reviews
4.6172 Ratings 19 Comments |
|
---|---|
CP concern for questions/worries | 4.7 |
CP efforts to include in decisions | 4.6 |
CP explanations of prob/condition | 4.7 |
CP spoke using clear language | 4.8 |
Friendliness/courtesy of CP | 4.8 |
Likelihood of recommending CP | 4.6 |
Patients' confidence in CP | 4.6 |
Time CP spent with patient | 4.7 |
Wait time at clinic | 4.1 |
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.
Patient Comments
- October 27, 2020he was exceptionally kind and attentive to my concerns.
- October 7, 2020Zachary was very knowledgeable and professional. He took ample time with me during my visit and did not make me feel rushed.
- October 3, 2020Very bad experience.He needs to stop joking around while examining me.
- October 2, 2020This young man was such a calm, comforting presence in the exam room. He listened and responded with compassion. Most importantly, he took his time with the COVID sample, was very gentle, used a countdown as part of the procedure and did not hurt me at all. I was anxious when I went in and my blood pressure was elevated, but I was relieved as I left.
- September 29, 2020PA Rogers is an excellent medical provider. He is extremely knowledgeable and is able to explain complicated concepts in easy to understand language. Great provider!
- September 29, 2020Zack Rodgers did an amazing job, excellent bedside manner.
- August 31, 2020Service with a smile....
- August 23, 2020very good experience.
- July 22, 2020He was very professional and knowledgeable. He did everything possible to find the answer to my problem. I called at 9:10am and he had me an appt. at 10:am and in my book that is a very concerned doctor. Thank you
- July 22, 2020Excellent doctor!! He listened to what I had to say and shared information with genuine concern. I highly recommend him!!!
- July 12, 2020testing and exam was done with care, concern and knowledge.
- June 24, 2020The Dr. was very nice and took into consideration my current health situation. He took his time and explained everything to me. He suggested I follow-up with my primary Dr; but I discussed with my Oncologist a few days later.
- June 5, 2020Very pleasant but I was in the Covid testing production line.
- May 16, 2020GOOD
- May 7, 2020Forget the name.
- April 14, 2020Great experience
- March 31, 2020He was phenomenally courteous and attentive. I couldn't have asked for a kinder experience.
- March 27, 2020The PAs at Cornerstone Urgent Care have been very good during my visits there, which number more than visits to my actual family practice doctor.
- March 10, 2020Excellent stopped and listen to all my problems about the head cold I was having. I was concern that it would move to my chest. I was upset because I had been sick for week and I was not getting better and I need to go to the hospital to take care of my brother because he was having open heart surgery. The provider gave me medicine to get better and I was able to be with my brother after the heart surgery. He is excellent.
Locations
Urgent Care - Westchester
formerly known as Cornerstone Convenience Care at Westchester
Hours of Operation
Mon - Fri: 7:30 am - 7 pm
Sat - Sun: 8 am - 5 pm
Hours are subject to change. Please call in advance to confirm.
Closed Christmas Day, Thanksgiving Day, and Easter Sunday
Credentials
Education
- MMS, PA-C, Alderson Broaddus University, 2017
Positions
- Physician Assistant - Wake Forest Health Network
Insurance
Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January 2019
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
LMC ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN
CHC ONLY - contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC