Ratings and Reviews

4.8 185 Ratings 16 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.9
Likelihood of recommending CP	4.7
Patients' confidence in CP	4.7
Time CP spent with patient	4.8
Wait time at clinic	4.6

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

November 20, 2018Dr. Willis went above and beyond to provide excellent care for me; I am so thankful!
October 23, 2018very good experience
October 8, 2018The PCP is fairly good on her responsibilities. Listens to the patient. Explains well about the problem and medications. The only thing is, very very hard to get an appointment when you needed.
October 1, 2018*Dr. Willis is excellent.
September 24, 2018I got the very best care by *Dr. Willis and staff -
August 27, 2018*Dr. Willis is excellent! I left my last provider due to her treating me like a child when giving an explanation. VERY ANNOYING & unprofessional.
August 21, 2018Very helpful, kind, & knowledgeable.
June 24, 2018Dr Willis has been Awesome so far. Glad I chose her as my new provider
May 25, 2018This visit I felt that she listened to me & was more engaged in conversation our health. My first visit with her, she did not _____ & did not review my records before and to be informed about my health.
May 21, 2018The lack of eye contact is the main drawback for me. She doesn't look at me when she speaks to me.
April 21, 2018Excellent
April 4, 2018Dr. Willis is someone that I can talk to at my level without all the medical jargon. She always takes my concerns to heart and I can see from her body language and facial expression that she truly cares about me and how she can help me. I trust Dr. Willis 1000%. She always puts me at ease when I am nervous and I leave feeling better and know whatever is wrong with me, she can help.
March 20, 2018Dr Willis is excellent. I have had a couple unusual episodes with my health. She has done an outstanding job in diagnosing my problem and ensuring that she has covered every aspect to solve the problem. She is very smart and is great when explaining her diagnosis. I have determined she is very correct when confronted with unusual circumstances. Great Doctor.
March 5, 2018very pleased with my care.
March 4, 2018Dr. Willis is top notch.
February 27, 2018this was my first visit to my new primary care provider after transferring from another network. I was extremely impressed that Dr Willis would look at me to discuss things instead of staring only at the computer.

Locations

University Internal Medicine - Clemmons

at Medical Plaza - Clemmons

Address

2311 Lewisville-Clemmons Road

Clemmons, NC 27012

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-713-2800

Credentials

Education

BA, Wake Forest University, 2003
MD, Wake Forest University, 2008

Residency

Medicine, North Carolina Baptist Hospital, 2011

Board Certifications

American Board of Internal Medicine, Internal Medicine

Memberships

North Carolina Medical Society
American College of Physicians
American Medical Association
American Medical Women's Association
Christian Medical and Dental Society

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/or CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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