myWakeHealth Patient Portal for High Point Medical Center

On September 1, 2018, High Point Regional Health and UNC Regional Physicians became part of the Wake Forest Baptist Health system. To view your online medical record information, you will need to sign up for myWakeHealth.

Our myWakeHealth patient portal is a free, simple and secure way to help you better access the information you need to manage your care.

You can:

Send a message to your doctor's office
Schedule and manage your appointments
Request prescription renewals
Pay your bill
View your doctor's notes from clinic visits
View and update medications, allergies and more
View imaging and test results, visit summaries and discharge instructions
Search the health library
Link your family's records

The myWakeHealth portal is safe from unauthorized access. It's password-protected and encrypted.

Need an Account?

Online
You can sign up now using a third-party secure system to verify your identity.

By Mail
You can fill out an online form to request an activation code in the mail. This can take 5-7 business days.

With Activation Code
You can use the activation code provided on your After Visit Summary (AVS) or billing statement.

In Person
If you want to sign up in person at any of our clinics, simply ask our staff to help you while you're there.

Frequently Asked Questions

Do I need a myWakeHealth account if I already have a myUNCChart account?

Yes, to message your doctors and view all future records from any appointments scheduled after September 1, 2018, you will need a myWakeHealth account. With myWakeHealth, you will have the same great features as your previous portal, but now you also will be able to schedule your own primary care appointments and eVisits and view your doctor's notes from outpatient clinic visits.

When can I join myWakeHealth?

You can join now! Use your enrollment email or sign up online. If you already have a myWakeHealth account, you do not need to re-enroll.

What happens to my previous portal account(s)?

You will still have full access to your existing myUNCChart to view your past medical record information. Only the last two years of your test results and any immunizations will migrate into myWakeHealth, but you can easily manage and view your two accounts by using Happy Together within myWakeHealth. Go to Settings > Manage My Accounts. Rest assured that your doctors always have access to your historical information.

Can I print copies of my information?

You can download and print any of your information from your myUNCChart or your myWakeHealth accounts at any time. All of your medical records are also archived with Health Information Management. To request medical records in myWakeHealth, go to Messaging>Message Customer Service. Select Request Medical Records in the drop down box to send a message.

Will I be able to message my doctor in myWakeHealth?

Yes, but the ability to message will not be active immediately when you join myWakeHealth even though you have an existing relationship with a former High Point Regional Health or UNC Regional Physician provider. When you first join, the portal considers you a new Wake Forest Baptist Health patient, so messaging will activate with each doctor two days before the first appointment you have scheduled with that doctor after September 1, 2018. After that, you can message your doctor as usual for up to a year after your visit.

Can I view my doctor's notes in myWakeHealth?

Yes, at Wake Forest Baptist, our outpatient doctors use OpenNotes. This means that you can view your doctor's notes from your outpatient clinic visits in myWakeHealth. This feature must be viewed on a computer. It is currently not available on the MyChart mobile platform. To view notes, go to your After Visit Summaries and click on the Notes tab. Doctor's notes typically appear within a week of your appointment.

Can I view the health record of a family member or another individual in myWakeHealth?

Yes, in certain instances. To protect the privacy of a patient's health information, access to another person's record must be authorized through what is called proxy access. Parents/legal guardians who have received proxy access authorization have full access to records of children under age 12 and limited proxy access for ages 12 to 17. Find more information about this and proxy forms.

How do I view my minor child's record in myWakeHealth?

Proxy access is available for parents/guardians of minor patients. Please ask a member of your child's health care team for assistance.

Why does myWakeHealth limit what I can see for children ages 12 - 17?

North Carolina state law (NC General Statutes Chapter 90, Article 1A, Treatment of Minors, 21.5) makes special provisions for minors to consent to health care services without the consent of a parent or guardian. Under the law, minors may consent to services for the prevention, diagnosis and treatment of certain illnesses including: sexually transmitted diseases and other diseases that must be reported to the State; pregnancy; abuse of drugs or alcohol; and emotional disturbance.

myWakeHealth