
Erin Baxter Caldwell, PA
Ratings and Reviews
4.9413 Ratings 154 Comments |
|
---|---|
Listened to me | 4.9 |
Clearly explained my problem or condition | 4.9 |
Addressed my questions and concerns | 4.9 |
Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 26, 2023 Erin is caring, compassionate, and very knowledgeable with regard to diagnostics, prescribing medications, such as possible side effects. She explained my diagnosis and treatment plan completely and answered all my questions.
- September 23, 2023 She’s smart joyful and very attentive when I described my symptoms!
- September 23, 2023 I have seen Erin a couple times over theblast few months, she is always so kind and caring. And she listens to me and talks to me....which is rare anymore. Thank you Erin
- September 22, 2023 Helpful and informative.
- September 19, 2023 Erin was patient and listened to my concerns. She was knowledgeable and provided guidance and direction as well as a prescription.
- September 16, 2023 Erin was extremely helpful and professional, taking time to answer my questions even though I’m sure she was under time pressure.
- September 14, 2023 Erin is one of the best! I love how friendly and professional she is. She's a huge asset to Peacehaven Family Medicine.
- September 13, 2023 She’s wonderful
- September 1, 2023 I really don’t know what else to say to describe how horrible my appointment with Erin was. She didn’t listen to anything I said, and was constantly talking over me. I left feeling even more confused than when I came. Absolutely horrible provider.
- August 29, 2023 Ms Erin Caldwell is the best PA-C I have ever seen - professional, friendly and highly knowledgeable.
- August 24, 2023 She is the absolute best! You should allow her to have her own patients. I can’t say enough about her.
- August 18, 2023 Professional. Knowledgeable. Conscientious.
- August 17, 2023 I really like her a lot, she was fantastic with her care, she's a keeper!
- August 15, 2023 Erin is so great, nice, knowledgeable and explains things well! She really seems to care!
- August 9, 2023 Erin was friendly, professional, sharp and a delight to work with. I was completely comfortable with her.
- August 8, 2023 She was very professional and pleasant. She prescribed medicine that seems to be working. She fully explained the medicine treatment and why this would help.
- August 2, 2023 Erin was thorough and listened to my concerns. She performed an examination of my back and right hip, then ordered x-rays. Later she had a plan of care that we discussed and agreed on. She is very kind and caring.
- July 26, 2023 Erin is an amazing provider - always so kind and caring. You can tell she really cares about her patients. Peace Haven is lucky to have her!
- July 25, 2023 Erin is kind and compassionate but, also, thorough and knowledgeable. I appreciate her care.
- July 21, 2023 Erin did a wonderful job and also facilitated the PA student Anna's involvement very well. Anna was also so helpful. We left feeling very well attended to and like we had a clear plan. Above and beyond.
- July 21, 2023 Ms. Caldwell was personable, clean and neat in her appearance. She was courteous, listened, thoughtful, informative and polite in her treatment. I appreciated how thorough she seems to be.
- July 21, 2023 I am so fortunate to be under the care of Erin Caldwell.
- July 20, 2023 She is very good listener , helpful, accurate
- July 20, 2023 Efficient timing with compassion explaining everything. Very pleasing
- July 12, 2023 Knowledgeable.
- July 11, 2023 Friendly personable knowledgeable caring follows up Definitely a keeper I trust her!!
- June 30, 2023 Erin Caldwell is a credit to her profession. She is a caring and very smart individual. She has treated all my medical issues in a swift and competent manner. I would recommend her to any,and everybody.
- June 27, 2023 Erin was very thorough and concerned. She asked questions, listened to my concerns and I was most pleased with her.
- June 26, 2023 Erin Caldwell is attentive to my concerns and thorough with her examination, explanation and treatment.
- June 24, 2023 Erin is so easy to talk to, while being the ultimate professional. She's always able to address my concerns and I feel confident after my visits with her.
- June 21, 2023 She was very professional and answered all my questions. I felt confident in her diagnosis and treatment plan.
- June 20, 2023 I appreciate her listening to me and providing a plan to gelp my back and hip pain; medication and physical therapy.
- June 19, 2023 High level of concern for my well-being
- June 17, 2023 Ms. Caldwell was excellent. She was very clear and uninterrupted, and I had complete faith in her even though we had never met - she was filling in for my regular PCP who was not in for several days.
- June 8, 2023 She listens to problems and seems to know her business.
- June 8, 2023 Erin is excellent. She quickly assessed my shoulder problem and created a plan to help my recovery. Thank you to Erin!
- June 8, 2023 Fast, efficient and gave me confidence their ability to take care of my health care needs as I age. At 69 years old I know the path forward may offer many health care challenges.
- June 7, 2023 Good care and friendly people. Thank you for taking care of me
- June 3, 2023 Erin is very professional, listens well and explains all aspects of the visit very well. She makes me feel comfortable with how she interacts with me and shows confidence in her abilities to treat my ailments. She is an asset to the office and I am hopeful she will remain there for a long time. I love Dr. Walters and she is the same way. It is great to be able to have another Provider in the same office that I have complete confidence in their abilies.
- June 2, 2023 She was unable to provide the care or get the help that I need it
- June 2, 2023 Like Erin she did great job
- May 27, 2023 Our interaction is always productive and informational. Together I feel I will have much success in staying healthy
- May 18, 2023 Very helpful, kind, and patient... and knowledgeable.
- May 15, 2023 Excellent provider. She provided clear answers and guidance.
- May 15, 2023 Erin thoroughly explained to me about options with Paxlovid. She answered all my questions and explained clearly what my actions should be going forward.
- May 11, 2023 Erin was great. I feel more connected to her because mybwhole family and I use Peace Haven. She takes the time to explain things to me, listens to me, and makes a plan that we both agree with.
- May 8, 2023 Erin is caring, well informed of my medical condition and treats with the utmost compassion
- May 6, 2023 Erin is a wonderful provider!! She is kind, knowledgeable and was very thorough. I am so appreciative of her care. I recommend her to anyone!
- May 3, 2023 She was friendly, listened to my health concerns and was able to help me right away.
- May 3, 2023 She was very nice , concerned and caring
- May 2, 2023 Erin cares, is professional and listens
- April 29, 2023 Erin Caldwell listened carefully to my issues, had already read my chart, and made decisions with me and my wife. We thought she was great!
- April 28, 2023 She is caring and explains thing to me in details. She follows up on all of my messages I have sent her within 24 hours.
- April 27, 2023 Would refer my friends and family to Peace Haven Family Practice. I have been very satisfied with the quality of care I have received from the Doctors there
- April 27, 2023 Very helpful and concerned
- April 25, 2023 Erin was great, took time to listen, good treatment plan, and very courteous.
- April 25, 2023 Erin was responsive, concerned and thorough.
- April 19, 2023 Erin was very professional, asked the right questions and was someone I could relate to. Erin is a true asset to Wake Forest.
- April 16, 2023 Erin’s a real asset to the Medical Center. She’s genuine, attentive and knowledgeable. I appreciate her being so thorough.
- April 13, 2023 She is wonderful, caring and understanding. We both love her.
- April 8, 2023 Erin provided great care during my sick visit. I appreciated her promptness and friendly attitude. She listened very well and thoroughly explained her knowledge related to my reason for the visit.
- April 6, 2023 Erin Caldwell was very attentive to my needs and thorough in her examination. She is a good listener and responded positively to our questions and concerns.
- April 5, 2023 Very calm and reassuring. Listened and followed up on my questions and concerns. Thorough in her explanations of prescription changes and side effects. Extremely good visit.
- April 5, 2023 Per usual, Erin is always a delight. I usually see her when I’m sick and she’s always kind and compassionate.
- April 5, 2023 Erin Caldwell, PA-C, listened to my concerns and responded with treatment plan. She even suggested I call back if not better in two/three days.
- April 4, 2023 She is through and covers all aspects of you treatment
- March 31, 2023 Clear, patient-friendly communication.
- March 31, 2023 Like Erin she listened to my problem and discuss what I needed
- March 30, 2023 She is a caring good PA!
- March 29, 2023 Erin is a great provider and is very thorough. She is very positive and encouraging. I am working with her on weight loss and she is awesome. I am thankful to have her.
- March 28, 2023 Very professional,she help me with my concern s . Also she continued ask me if she can help me with something else she was very helpful and focus on my health.
- March 28, 2023 I felt so confident with Dr Caldwell. I wonder if she could be my Primary doctor?
- March 28, 2023 She was wonderful, attentive, and explained things very well.
- March 24, 2023 Erin Caldwell takes extreme care in making sure I receive the best care!
- March 22, 2023 I think she is a wonderful PA and now when my regular doctor is unavailable I always ask for an appointment with her.
- March 20, 2023 She has been able to diagnose my problem when Atrium ER couldn't figure it out. She is very good
- March 19, 2023 Extremely nice and seemed very knowledgeable
- March 15, 2023 She was very helpful and knowledgeable.
- March 15, 2023 I enjoy seeing Erin because she is efficient and reassuring!
- March 14, 2023 Erin was very thorough, very sympathetic to my issue and explained in full detail the course of treatment to speed up my recovery. Erin has a great personality.
- March 8, 2023 Very professional and personable. You could tell that she cares about her patients.
- March 8, 2023 It was difficult to get started but now I understand how the technology, it will be easier in the future.
- March 3, 2023 She was very friendly, listened to me and clearly identified the problem and treatment
- March 1, 2023 Erin is a phenomenal healthcare provider who is concerned with the restoration of good health for her patients. She’s an excellent listener and displays empathy for her patients, always. Erin has an impeccable personality and her leadership skills are notable!
- February 24, 2023 Satisfied with visit!
- February 24, 2023 Wonderful!
- February 16, 2023 Erin Caldwell is competent, professional, caring and concerned.
- February 15, 2023 She explained everything clearly and went over my x-rays with me. She answered all my questions. Can't ask for more than that.
- February 14, 2023 Listened closely and looked me in the eye when listening or speaking to me. Made me feel at ease.
- February 14, 2023 Erin is great! I enjoy seeing her and feels she always cares and gets my medical needs taken care of
- February 10, 2023 I enjoyed meeting with Erin. She acknowledged my concerns and responded appropriately, including making suggestions for follow-up.
- February 9, 2023 Took me seriously and seemed concerned for my health
- February 8, 2023 Very concerned about my conditions; enthusiastic about her work, it appears.
- February 7, 2023 I have complete trust in Erin. She works closely with me to ensure we are working toward my health goals.
- February 4, 2023 PA Caldwell was excellent! I really appreciated her care and concern for my condition. I would highly recommend her to others.
- February 1, 2023 Erin Caldwell was very personable and thorough, she really listened, and gave me detailed answers to my questions.
- January 29, 2023 Listened, gave great explanations, and very thorough.
- January 26, 2023 Erin Caldwell was thorough and professional during the entire video conference.
- January 25, 2023 she was extrememly validating of my concerns and made me feel listened to and cared for. she clearly explained everything that was going to happen, and before finalizing testing, she asked if there was anything else we could go over.
- January 21, 2023 Dr Caldwell is very professional..she listens to my concerns and explains what I need to do clearly. She really cares.
- January 20, 2023 Erin is great. My issues are with your billing department. For the third consecutive time your office has billed me for a specialist instead of PCP. I'm really tired of having to call because the wrong codes are being sent to my insurance company. Please correct all of the visits and make sure I'm being charged at the PCP rate ($20), not $40. You guys even took a copy of my medical card that has the correct rates. I don't understand why this is so hard for you to correct.
- January 18, 2023 She is so easy to talk to and listens so well, makes me feel at ease.
- January 16, 2023 My husband saw two different physicians within three days apart for an issue he had in which he was having difficulty swallowing. The las physician we saw told him if it got worse to go to the Emergency Room which we did. He was later diagnosed with MG.
- January 14, 2023 Attentive, professional, caring
- January 12, 2023 Erin is compassionate and very good at explaining meds.
- January 11, 2023 She was very reassuring and answered all my questions.
- January 11, 2023 My PA was very good about addressing my needs and she was so kind to me as well.Im so grateful to have a good team .They are wonderful.
- January 10, 2023 Erin is fabulous! I consider myself lucky to be her patient!
- January 7, 2023 Provided adequate information, gained my confidence, was personable and concerned.
- January 6, 2023 Great Doctor, She made sure I was set up for a CT imaging and followed up with my on getting the emergency room for my surgery. I was extremely impressed by her bedside manner.
- January 5, 2023 Erin is knowledgeable, professional, and most of all caring and compassionate.
- January 5, 2023 Excellent
- January 4, 2023 Responded quickly to my message online & provided a quick appointment
- January 1, 2023 She was caring and efficient. With her suggested medication my problem has cleared up.
- December 31, 2022 Erin was friendly and informative nd thorough
- December 30, 2022 I've been working with Erin for awhile now. She's very good at what she does,and her patient care is excellent. She keeps me informed of all of the latest medical treatments and will ask if I'd like to try something new.
- December 26, 2022 Erin was concerned and caring. She listened carefully to my explanation of my illness, and asked questions to get a full understanding of my symptoms. She made sure that I understood her diagnosis and recommendations for treatment. She invited me to ask any further questions I might have, and she gave me instructions for what to do if my illness should worsen.
- December 24, 2022 Eric was GREAT! My last visit with a PA was unpleasant. He was arrogant and condescending. I would be happy to see her again.
- December 23, 2022 She was very nice and I was comfortable talking to her
- December 21, 2022 She was excellent! I felt like I was sitting down in front of her. Very kind, knowledgeable and helpful.
- December 20, 2022 Erin is such a caring provider! She checked my chart and reschedule my appointment earlier after discovering I had another appointment that day! I really appreciated her concern!
- December 17, 2022 Erin was excellent!
- December 16, 2022 She was very kind, patient, and thorough.
- December 16, 2022 Erin is great at her job. I appreciate her attention to my problems. Her instructions are very clear & precise.
- December 13, 2022 I appreciate that she really heard my concerns and explained all the processes of my treatment
- December 12, 2022 Erin was great and very helpful when I was not feeling good at all!
- December 11, 2022 Wonderful bubbly personality. Very easy to talk to and she actually listens when I talk.
- December 6, 2022 She is very helpful , good listener
- December 2, 2022 Erin Caldwell is so knowledgeable. She listens to all my concerns and is very patient.
- December 1, 2022 She is a rock star PA. She listens and makes a knowledgeable assessment of our medical issue. She explains the plan and includes us in the decisions.
- December 1, 2022 My wife was ill & had an appointment with Erin Caldwell (PA-C). Erin noticed that I was also sick & arranged for me to be taken care. Above & beyond!
- November 24, 2022 She is excellent.
- November 24, 2022 Thorough and informative.
- November 22, 2022 I have NEVER been disappointed with a visit with Dr. Caldwell! She is friendly, asks all of the right questions based on the information I have provided, and she answers my questions thoroughly, whether in person or through TeleMedicine.
- November 17, 2022 She remembered me from another visit. Very bright and intelligent. Knows her job!
- November 16, 2022 She was very concerned about why I was there, and she explained everything she was going to do and why she was doing it. I trust her with my life.
- November 12, 2022 Erin is super. A great asset to the team!
- November 12, 2022 Erin iOS always very pleasant and answers all of my questions and does whatever it takes to give me the help and support that I need
- November 12, 2022 Erin was wonderful. She explained everything and listened to my concerns
- November 12, 2022 Erin is bright, personable and positive. Listened well and we had a good discussion.
- November 8, 2022 Great job!! Clear and concise directions.
- November 8, 2022 Erin Caldwell, What is amazing always listen carefully and gave me very good information referred me to a gastroenterologist and a therapist. I??ve never had a bad visit in this office. Only good things to say about everybody.
- November 3, 2022 Erin is extremely knowledgeable and truly cares about her patients.
- October 29, 2022 Erin is great. Would definitely go back to see her.
- October 27, 2022 Erin has been treating me for a while now and has always been on point. She always told me what was going on and what she wants to do for a treatment plan. She's very responsive when I have questions, and has a plan of action. I would highly recommend her
- October 25, 2022 The webaccess did not work, so we did Iphone. Not a big problem but should be fixed.
- October 25, 2022 Erin is awesome!
- October 19, 2022 She explained everything to me and took time to answer my questions.
- October 19, 2022 Erin is wonderful!!
- October 17, 2022 She was friendly, and listened to my explanation of what was going on.
- October 12, 2022 Every thing went well
- October 12, 2022 Erin Caldwell is caring, a great listener, intelligent, and always willing to be helpful! Although I know that she, and the other providers in that office, are always very busy, she does not rush to a conclusion, is always willing to hear me out, and I never feel intimidated by being unable to describe all my symptoms accurately!
- October 7, 2022 Erin is wonderful.
- October 6, 2022 Listed prior.
Locations
Address
Piedmont Plaza I Building, 3rd Floor
1920 W. First St.
3rd Floor
Winston-Salem, NC 27104
Get DirectionsHours of Operation
Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Closed for lunch daily: 12 - 1 pm
Credentials
Education
- PA, Chatham University, 2018
Board Certifications
- National Commission on Certification of Physician Assistants
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC