Erin Baxter Caldwell, PA
Erin Baxter Caldwell, PA
Ratings and Reviews
4.9277 Ratings 152 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 19, 2023 Extremely nice and seemed very knowledgeable
- March 15, 2023 She was very helpful and knowledgeable.
- March 15, 2023 I enjoy seeing Erin because she is efficient and reassuring!
- March 14, 2023 Erin was very thorough, very sympathetic to my issue and explained in full detail the course of treatment to speed up my recovery. Erin has a great personality.
- March 8, 2023 Very professional and personable. You could tell that she cares about her patients.
- March 8, 2023 It was difficult to get started but now I understand how the technology, it will be easier in the future.
- March 3, 2023 She was very friendly, listened to me and clearly identified the problem and treatment
- March 1, 2023 Erin is a phenomenal healthcare provider who is concerned with the restoration of good health for her patients. She’s an excellent listener and displays empathy for her patients, always. Erin has an impeccable personality and her leadership skills are notable!
- February 24, 2023 Satisfied with visit!
- February 24, 2023 Wonderful!
- February 16, 2023 Erin Caldwell is competent, professional, caring and concerned.
- February 15, 2023 She explained everything clearly and went over my x-rays with me. She answered all my questions. Can't ask for more than that.
- February 14, 2023 Listened closely and looked me in the eye when listening or speaking to me. Made me feel at ease.
- February 14, 2023 Erin is great! I enjoy seeing her and feels she always cares and gets my medical needs taken care of
- February 10, 2023 I enjoyed meeting with Erin. She acknowledged my concerns and responded appropriately, including making suggestions for follow-up.
- February 9, 2023 Took me seriously and seemed concerned for my health
- February 8, 2023 Very concerned about my conditions; enthusiastic about her work, it appears.
- February 7, 2023 I have complete trust in Erin. She works closely with me to ensure we are working toward my health goals.
- February 4, 2023 PA Caldwell was excellent! I really appreciated her care and concern for my condition. I would highly recommend her to others.
- February 1, 2023 Erin Caldwell was very personable and thorough, she really listened, and gave me detailed answers to my questions.
- January 29, 2023 Listened, gave great explanations, and very thorough.
- January 26, 2023 Erin Caldwell was thorough and professional during the entire video conference.
- January 25, 2023 she was extrememly validating of my concerns and made me feel listened to and cared for. she clearly explained everything that was going to happen, and before finalizing testing, she asked if there was anything else we could go over.
- January 21, 2023 Dr Caldwell is very professional..she listens to my concerns and explains what I need to do clearly. She really cares.
- January 20, 2023 Erin is great. My issues are with your billing department. For the third consecutive time your office has billed me for a specialist instead of PCP. I'm really tired of having to call because the wrong codes are being sent to my insurance company. Please correct all of the visits and make sure I'm being charged at the PCP rate ($20), not $40. You guys even took a copy of my medical card that has the correct rates. I don't understand why this is so hard for you to correct.
- January 18, 2023 She is so easy to talk to and listens so well, makes me feel at ease.
- January 16, 2023 My husband saw two different physicians within three days apart for an issue he had in which he was having difficulty swallowing. The las physician we saw told him if it got worse to go to the Emergency Room which we did. He was later diagnosed with MG.
- January 14, 2023 Attentive, professional, caring
- January 12, 2023 Erin is compassionate and very good at explaining meds.
- January 11, 2023 She was very reassuring and answered all my questions.
- January 11, 2023 My PA was very good about addressing my needs and she was so kind to me as well.Im so grateful to have a good team .They are wonderful.
- January 10, 2023 Erin is fabulous! I consider myself lucky to be her patient!
- January 7, 2023 Provided adequate information, gained my confidence, was personable and concerned.
- January 6, 2023 Great Doctor, She made sure I was set up for a CT imaging and followed up with my on getting the emergency room for my surgery. I was extremely impressed by her bedside manner.
- January 5, 2023 Erin is knowledgeable, professional, and most of all caring and compassionate.
- January 5, 2023 Excellent
- January 4, 2023 Responded quickly to my message online & provided a quick appointment
- January 1, 2023 She was caring and efficient. With her suggested medication my problem has cleared up.
- December 31, 2022 Erin was friendly and informative nd thorough
- December 30, 2022 I've been working with Erin for awhile now. She's very good at what she does,and her patient care is excellent. She keeps me informed of all of the latest medical treatments and will ask if I'd like to try something new.
- December 26, 2022 Erin was concerned and caring. She listened carefully to my explanation of my illness, and asked questions to get a full understanding of my symptoms. She made sure that I understood her diagnosis and recommendations for treatment. She invited me to ask any further questions I might have, and she gave me instructions for what to do if my illness should worsen.
- December 24, 2022 Eric was GREAT! My last visit with a PA was unpleasant. He was arrogant and condescending. I would be happy to see her again.
- December 23, 2022 She was very nice and I was comfortable talking to her
- December 21, 2022 She was excellent! I felt like I was sitting down in front of her. Very kind, knowledgeable and helpful.
- December 20, 2022 Erin is such a caring provider! She checked my chart and reschedule my appointment earlier after discovering I had another appointment that day! I really appreciated her concern!
- December 17, 2022 Erin was excellent!
- December 16, 2022 She was very kind, patient, and thorough.
- December 16, 2022 Erin is great at her job. I appreciate her attention to my problems. Her instructions are very clear & precise.
- December 13, 2022 I appreciate that she really heard my concerns and explained all the processes of my treatment
- December 12, 2022 Erin was great and very helpful when I was not feeling good at all!
- December 11, 2022 Wonderful bubbly personality. Very easy to talk to and she actually listens when I talk.
- December 6, 2022 She is very helpful , good listener
- December 2, 2022 Erin Caldwell is so knowledgeable. She listens to all my concerns and is very patient.
- December 1, 2022 She is a rock star PA. She listens and makes a knowledgeable assessment of our medical issue. She explains the plan and includes us in the decisions.
- December 1, 2022 My wife was ill & had an appointment with Erin Caldwell (PA-C). Erin noticed that I was also sick & arranged for me to be taken care. Above & beyond!
- November 24, 2022 She is excellent.
- November 24, 2022 Thorough and informative.
- November 22, 2022 I have NEVER been disappointed with a visit with Dr. Caldwell! She is friendly, asks all of the right questions based on the information I have provided, and she answers my questions thoroughly, whether in person or through TeleMedicine.
- November 17, 2022 She remembered me from another visit. Very bright and intelligent. Knows her job!
- November 16, 2022 She was very concerned about why I was there, and she explained everything she was going to do and why she was doing it. I trust her with my life.
- November 12, 2022 Erin is super. A great asset to the team!
- November 12, 2022 Erin iOS always very pleasant and answers all of my questions and does whatever it takes to give me the help and support that I need
- November 12, 2022 Erin was wonderful. She explained everything and listened to my concerns
- November 12, 2022 Erin is bright, personable and positive. Listened well and we had a good discussion.
- November 8, 2022 Great job!! Clear and concise directions.
- November 8, 2022 Erin Caldwell, What is amazing always listen carefully and gave me very good information referred me to a gastroenterologist and a therapist. I??ve never had a bad visit in this office. Only good things to say about everybody.
- November 3, 2022 Erin is extremely knowledgeable and truly cares about her patients.
- October 29, 2022 Erin is great. Would definitely go back to see her.
- October 27, 2022 Erin has been treating me for a while now and has always been on point. She always told me what was going on and what she wants to do for a treatment plan. She's very responsive when I have questions, and has a plan of action. I would highly recommend her
- October 25, 2022 The webaccess did not work, so we did Iphone. Not a big problem but should be fixed.
- October 25, 2022 Erin is awesome!
- October 19, 2022 She explained everything to me and took time to answer my questions.
- October 19, 2022 Erin is wonderful!!
- October 17, 2022 She was friendly, and listened to my explanation of what was going on.
- October 12, 2022 Every thing went well
- October 12, 2022 Erin Caldwell is caring, a great listener, intelligent, and always willing to be helpful! Although I know that she, and the other providers in that office, are always very busy, she does not rush to a conclusion, is always willing to hear me out, and I never feel intimidated by being unable to describe all my symptoms accurately!
- October 7, 2022 Erin is wonderful.
- October 6, 2022 Listed prior.
- September 18, 2022 She was excellent and very thorough! I??m thankful she reminded me to get my shingles vax. My issue was small (splinter) but she didn??t make me feel silly that I came in to get it resolved.
- September 15, 2022 The front desk woman who is all the way on the right side, when you enter the lobby, is ALWAYS so fast, friendly and never makes you wait if she is not busy. Others will drag their feet calling you up but she grabs you as soon as you come in. I love that about her. She remembers you and does not ask you a million questions about insurance, address, phone number, etc... when you were just in the office a month or so ago. She just asks if anything has changed. Others have made me answer a million questions, even my med list. Unnecessary and time wasting. I always think...have you lost my records or what? Why are you ask8ing me a million questions when I will have to answer all of these again when I get in the back?? What does my meds have to do with checking in??
- September 14, 2022 Very nice, communicated very well and ask questions retaining to medical history and every day history to help diagnose. Overall very happy with her. Do not fell as if she was in a rush. She went over all options with the medication that could possibly work for my issues.
- September 8, 2022 Very nice, good communication, valued my time.
- September 7, 2022 Ms. Caldwell, PA prescribed meds that helped me feel better within a few days. She was thorough, professional and kind. I appreciate all that she did for me and I would certainly recommend her to others.
- September 1, 2022 First visit with Erin she was great very through
- August 28, 2022 She was not familiar with my prior history but after listening, made a recommendation that with the passage of time was absolutely correct. Appreciate her professionalism.
- August 25, 2022 She is a excellent PA. Her knowledge coupled with her caring gives the patient confidence the problem will be resolved.
- August 23, 2022 Excellent!
- August 19, 2022 Erin was very good...asked the pertinent questions and answered all my questions...even when I had to send her another question after the visit.
- August 18, 2022 Erin was very helpful, listened to my description of symptoms, discussed what I needed to do. If I were less tired due to covid I would probably have more to say.
- August 18, 2022 Listened to what my problem was. Explained what she was going to do and recommend. Everything went smoothly.
- August 18, 2022 Erin Caldwell is very professional as well as personable. She did a great job removing my stitches and explaining further care regarding the wound, and some other health issues.
- August 17, 2022 PA-C Caldwell was excellent; she was attentive, focused, smart, and kind.
- August 17, 2022 Excellent communication skills. Easy to talk with
- August 17, 2022 Ms. Caldwell provided appropriate responses to my questions and quickly provided the information I needed. She had a caring and concerned manner during the visit.
- August 15, 2022 Erin, is very good explains about your visit and what going on with my health.
- August 13, 2022 Completely satisfied
- August 13, 2022 Highly recommended!
- August 12, 2022 Erin is full of energy and is a hard worker. Her bright and personality is hopeful but so directly engaged with the patient. I felt this in January when I??d just tested positive with Covid while sitting with a dying family member. I was so overwhelmed. Yesterday, I felt so embarrassed to be coming in with this problem. Her spirit totally embraced me - a scared old man and allowed me to feel at ease for an awkward/uncomfortable exam. I am so grateful for her kind professionalism.
- July 31, 2022 Erin is very kind and listened to everything I said.
- July 29, 2022 Kind, caring and listened to what I was trying to describe what I was saying. I was very hurt and scared and she went over every thing they why, to do and not to do. I felt better calmer. Thank you Erin
- July 29, 2022 Erin and dr. Walters office got me through this visit and helped me ease my mind
- July 29, 2022 Erin was amazing! She is very thorough!
- July 29, 2022 Very helpful and through. Listened to my symptoms and was able to help me recover quickly. Would recommend her to anyone who asked.
- July 28, 2022 She as very helpful and answered all my questions.
- July 27, 2022 Dr. Erin Caldwell is a great person who listened, funny and thorough. She got to the point and what I thought it was were 2 different things. She wrote a prescription and I was on my way.
- July 27, 2022 Wow, such a good medical provider. Reviewed my record before seeing me. Treated me with dignity and respect. Listen to what I had to say. Was concerned with what I reported. Through and compassionate. I look forward into seeing her again!
- July 26, 2022 She was friendly and knowledgeable and remembered other members of the family.
- July 23, 2022 Ms Caldwell is excellent. I believe she listens and truly cares about what is happening with me. I feel very good seeing her.
- July 23, 2022 I felt that she cared about my health. It was easy to message her over the next couple of days with questions as my situation developed. She replied promptly.
- July 20, 2022 I was so glad that she took the time to make sure I understood everything after my stroke and to answer all my questions.
- July 19, 2022 Ms. Caldwell listens closely and is very thorough. I really appreciated how attentive she was and how she took the time to answer all my questions.
- July 19, 2022 Dr. Caldwell cared for me with warmth and understanding.
- July 19, 2022 Erin is great. Listens to my concerns, very helpful
- July 19, 2022 Erin was very helpful while I was in vacation and needed to speak with someone!
- July 18, 2022 Erin is the best - kind, caring - wonderful provider.
- July 16, 2022 Erin was great. I was able to discuss my situation and give back details, and we were able to communicate well, via phone. No issues with Erin at all, 100%.
- July 14, 2022 The front check in person did ask me a million questions when I checked in. I had done all my check in requirements online and paid as well, but she asked my address, my phone, my employer, etc... when I come there often and had confirmed everything online. It took over 5 minutes just to check in.
- July 14, 2022 Dr. Erin Caldwell, though not my regular Doctor at this practice, was equally excellent.
- July 9, 2022 She was helpful, friendly and answered all my questions.
- July 9, 2022 Erin is great! The best!
- July 6, 2022 Erin Caldwell gave complete plan and answered all questions for my husband and for me. .
- June 27, 2022 Erin was fantastic- she was thorough, thoughtful and easy to take with. Really appreciate her!
- June 25, 2022 Erin is a great member on Dr. Sparks team. I have met her several times in person and now virtually. She makes sure she understands my concerns and gives good health options.
- June 23, 2022 Erin is amazing. Whenever I can't get my PCP, Dr. Sparks, I always ask for Erin. She's very thorough and thoughtful.
- June 15, 2022 emergency waiting area needs to ne moved to separate area more room and more staff or share with another facility
- June 10, 2022 helpful and professional did all the right things
- June 7, 2022 Friendly and knowledgeable
- June 7, 2022 Excellent bed-side manner. Caring attitude. Friendly demeanor.
- June 6, 2022 This is a great office and I always feel well taken care of.
- June 1, 2022 Thanks for your excellent care!
- May 26, 2022 Very professional and competent
- May 25, 2022 I love Dr. Sparks and the rest of the staff. This was my second visit with Erin and I think I am in love with her. She is personable and compassionate, knowledgeable and professional in every respect.
- May 25, 2022 she was very professional. made time to talk to me at the end of a busy day...she could have made me wait until the next day...
- May 24, 2022 Ms Erin Caldwell is an excellent PA-C: smart, knowledgeable and friendly.
- May 24, 2022 She is very good and lets you know everything that is going on. I would recommend her to anyone. She is very caring.
- May 23, 2022 Dr. Caldwell was very thorough, patiently listened to me explain my symptoms, and made helpful suggestions.
- May 19, 2022 Erin was extremely helpful and thoughtful. I was well pleased with our visit.
- May 19, 2022 Erin is fantastic! I??ve seen her twice now and both times she is super nice and helpful. She makes sure I get the right test, meds and follow ups. She always cares and listens to my concerns. She makes me feel comfortable and at ease with the entire process.
- May 16, 2022 She was professional and delightful to talk with... Thank you for my treatment and care. I needed to be seen the day I called and they fitted me in...Again thank you...
- May 11, 2022 She is smart. She listens. She cares. She is helpful and knows what needs to happen and makes it happen. I would not trade her for anything else. Dr. Sparks hit it out of the park when he found Emily to take over his patients.
- May 6, 2022 Does a great job
- May 3, 2022 Ms Caldwell was very attentive and extremely knowledgeable. She's an asset to that office very easy to talk to
- April 26, 2022 Erin is great!!
- April 24, 2022 She was wonderful. She took her time to listen to me and to answer/ ask questions! She was very professional!
- April 23, 2022 She was amazing! She is so thorough and personable. I love going to see her!
- April 13, 2022 She was professional articulate knowledgeable .she listened to my issues understood my needs asked questions she is a great fit for Dr, Farland and an asset to this facility
- April 8, 2022 Thank you.
- April 5, 2022 Dr. Caldwell is the BEST, most attentive, empathetic and thorough health care provider that I have ever had. I am so fortunate to have her as my primary PA...
- April 5, 2022 Erin was so patient and listened to me and answered all of my questions she was so informed and informative my visit was very pleasant
- March 25, 2022 She took very good care of me. Checked me over. Cleaned out my ears. Gave me a covid test. It came back positive. She provided necessary prescriptions & instructions.
- March 24, 2022 She is excellent. Caring, professional and truly listens to me. She knows her stuff. I actually asked to see her I?????ve been so impressed with her.
- March 23, 2022 I trust her greatly and she really cares about my health.
Locations
Address
Piedmont Plaza I Building, 3rd Floor
1920 W. First St.
3rd Floor
Winston-Salem, NC 27104
Get DirectionsHours of Operation
Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Closed for lunch daily: 12 - 1 pm
Credentials
Education
- PA, Chatham University, 2018
Board Certifications
- National Commission on Certification of Physician Assistants
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC