Ratings and Reviews
4.790 Ratings 54 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Clearly explained my problem or condition | 4.7 |
| Addressed my questions and concerns | 4.8 |
| Clearly explained my treatment and follow up instructions | 4.7 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 9, 2023 Dr. Cook is one of the best, he is very Attentive to patients need,and is very knowledgeable.
- March 8, 2023 Nurse Cook listened to me and offered advice. I am sorry to see him leave the practice.
- March 4, 2023 Es burn doctor esplica bien sore Mi emfermedad
- March 3, 2023 James Cook was wonderful but he is leaving. In 4 years: 1st I didn't like - 2nd retired - 3rd left for better position at VA Hospital and 4th James Cook is leaving! I'm 65 yo. I would like a professional to stick around for 8-10 years.
- March 1, 2023 I like Dr cook. He can only do what atrium health allows. Atrium **** not Dr cook.
- February 28, 2023 Dr.Cook, is a fine doctor, he explained the problems and what should be done to help you depend on the situation, asking questions about your health care provider for the next appointment because he's not going to be there any more.
- February 25, 2023 He was very attentive to my questions and needs
- February 18, 2023 Awesome guy! Appreciate him going over the things that were concerning to him about my health and reviewing my medication.
- January 25, 2023 Trust-Patience-Love of People
- January 22, 2023 I felt that the provider had not reviewed my chart before my visit.
- January 19, 2023 I’m am very pleased to have him as my provider! He listens to me. He does what’s best for my health!
- January 17, 2023 Very attentive to what I was asking and willing to help.
- January 13, 2023 Kind Caring
- January 11, 2023 seemed concerned about my symptoms
- January 10, 2023 Very caring and listening to me
- January 5, 2023 My experience here was wonderful! I felt like everyone listened to me and the quick turnaround for my labs was amazing!!
- December 23, 2022 Very a very good doctor and concerned about his patients very good man
- December 15, 2022 Dr. Cook was very helpful in answering all my concerns and questions. I wish he could have done the Epley maneuver for me.
- December 9, 2022 He listens to me answers my questions to the best of his knowledge and he cares?%?
- December 1, 2022 Friendly, professional, listened to my concerns and addressed them.
- December 1, 2022 Very friendly. Listening skills excellent. ????
- November 22, 2022 He was very thorough and I would see him again if needed.
- November 18, 2022 Caring, seemed to work for me as a patient .....Listened, made recommendations
- November 12, 2022 He's a good Doctor and caring person.
- November 10, 2022 Mr. James Cook was very informative and went over my history and asked questions about my health. He was patient and listened to what i had to say and i did not feel rushed in going over my chart. Very pleasant and sincere.
- September 29, 2022 VEry professional Seemed very interested
- September 21, 2022 He was friendly and care about my and listen to my concerns
- September 6, 2022 I was impressed with James Cook. He will be my PA now.
- September 6, 2022 Very informative about the things that I need to do to stay healthy.
- September 2, 2022 He listen to my concerns, ordered necessary tests, and treatment plan.
- September 1, 2022 He was very friendly and listened to what I was saying. Nice visit
- August 29, 2022 James Cook took the time to go over my chart and listened to me and gave feedback and reviewed my past problems and just reiterated what i need to do to keep healthy. He is a good listener.
- August 26, 2022 He is so knowledgeable and professional. I have complete confidence being in his care. He sits and discusses the issues and doesn??t try to hurry me out. He listens to me. He has a calm, soothing manner.
- August 18, 2022 James Cook was friendly, kind and listened to all my concerns.
- August 17, 2022 Even though it was my first time meeting Dr. Cook I felt very comfortable with him and the questions he asked and how he gave complete attention to my answers. I look forward to working with him in the future.
- August 2, 2022 He is very caring and helpful
- August 2, 2022 James was professional, answered all my questions and provided a prescription. It has helped me feel better and recover from Covid
- July 27, 2022 NP James Cook made me feel comfortable with my first visit with him. He answered all my questions that I was concerned about.
- July 16, 2022 James Cook was friendly and very professional while talking to him. I liked that he looked at me while asking me questions and stopped typing on his laptop when I asked and answered his questions. He ordered the lab work and procedures which we discussed I needed. I felt very comfortable around him.
- July 16, 2022 Mr. Cook is very professional and thorough in his exam. He listens to my concerns and is taking steps to solving my issues.
- July 13, 2022 My first visit with Internal Medicine - Westchester - was more of a meet and greet as I am in search of a new PCP First impression of James Cook was very positive Seemed interested in my past and future health issues
- July 2, 2022 Thank you for your service.
- July 1, 2022 Es un buen medico se preocupa pr sus pacientes. da los resultados se exames .rapido
- May 29, 2022 he was thorough and patient with me, he took his time which is good
- May 25, 2022 Hard to get decent medical care these days and Im very happy to have found Dr James Cook I think he will make a good doctor to work with.He takes the time to really listen and thats a plus for me.Thanks Dr Cook I look forward to seeing you in November.
- May 13, 2022 He single handily restored my faith in the health care system
- May 13, 2022 He??s a great listener, I was very surprised how he handle my medical issues. I??m very comfortable with Dr. Cook .
- May 3, 2022 Easy to talk to...really listens to what you are saying.
- April 29, 2022 Dr Cook listed to me and made great decisions for me
- April 6, 2022 Good listener. Was able to answer any questions I had.
- March 30, 2022 Listened to me and showed concern for my health
- March 28, 2022 Dr . Cook listens to me , cares about what I say
- March 26, 2022 He was wonderful, and made my daughter feel special He listened and talked to her which I was pleased
- March 18, 2022 He is awesome! He listens and is concerned! He is friendly and helpful!
Locations
Internal Medicine - Westchester
formerly known as Cornerstone Internal Medicine at Westchester
Address
The Westchester Building
1814 Westchester Drive
Suite 301
High Point, NC 27262
Get DirectionsHours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MSN, Winston-Salem State University, 2021
Board Certifications
- American Academy of Nurse Practitioners, Family Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC