Ratings and Reviews
4.6347 Ratings 139 Comments |
|
|---|---|
| Listened to me | 4.6 |
| Cared about me | 4.6 |
| Clearly explained my problem or condition | 4.7 |
| Included me in decisions about my care | 4.6 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 27, 2023 Dr. CID is a true professional and always takes time to explain what is going on with my vision in easy to understand terms
- September 24, 2023 Dr. Cid is very professional in working with patients. She explains the process of care needed to have successful results from cataract operation. She is very conscientious and meticulous in examining patients,
- September 23, 2023 Very kind and considerate. Explained all aspects of the exams and the incoming surgery. Great doctor that informs well, and answers all my questions and concerns.
- September 18, 2023 Very friendly and tells you how your eyes are doing.
- September 13, 2023 Very informative, and very pleased with the overall visit.
- September 13, 2023 Dr Cid is great, explains every detail about your condition. Nice to have her in the medical field,
- September 6, 2023 She's a wonderful provider , and clearly communicates her findings
- September 6, 2023 Monica is very caring and knowledgeable.
- September 6, 2023 Apparently overbooked. Long wait
- September 2, 2023 She was very professional and caring
- August 29, 2023 I appreciate her thoroughness
- August 29, 2023 Caring attitude and attention, explained carefully my problem and treatment plan. Felt completely at ease with her.
- August 28, 2023 Dr. CID is the greatest physician. Taking time to review my test, doing a thorough exam herself. She’s caring to her patients and very knowledgeable. Elkin needs more doctors with her qualities in the medical field.
- August 23, 2023 I appreciate Dr. Cid’s attention she gives to the care of my eyes.She is friendly and professional. Thank you Dr. Cid.
- August 22, 2023 Dr. Cid is knowledgeable and explains in clear, understandable terms as to what to expect with care, surgery, etc.
- August 21, 2023 Dr. Cid explained everything in terms I could understand. Was very courteous and helpful.
- July 15, 2023 Dr. Cid is a great care provider. She takes the time to review the patient’s chart and discuss the specific needs relevant to the patient’s condition.
- July 14, 2023 Very professional and friendly.
- July 14, 2023 Dr. Cid shared test results and referred back to previous conversations about certain medication interactions. She was pleased with how I was doing
- July 6, 2023 Dr. Cid is very professional, knowledgable, and cares about her patients.
- July 4, 2023 She is very good at her job. She always explains everything to me.
- July 4, 2023 I was very concerned about my eyes. I realize that I am old and have a hearing problem but I needed some assurance that I could cope with this problem. She is in a such a rush that you feel she doesn’t have time to care about you! Maybe she was having bad day. When I left I was having one.
- July 1, 2023 She a very good eye Dr
- June 29, 2023 Very professional and appears dedicated to her profession and patients
- June 27, 2023 I am satisfied with the care, but not how long the visits are.
- June 26, 2023 Dr. Cid was on top of everything, explained all procedures in terms I understood and walked me thru it all.
- June 25, 2023 Keep doctor in elkin
- June 25, 2023 Dr. Cid went the extra step to communicate with my primary care physician to get proper tests to try and find out why I was having the problems I was with my eyes.
- June 21, 2023 She is very knowledgeable and thorough. Takes no chances with my healthcare.
- June 16, 2023 I have begun to look for a new dr. I have been to this dr for years but I cannot sit and wait all day to see her.
- June 15, 2023 Excellent doctor
- June 15, 2023 Very carrying and professional.
- June 10, 2023 Very friendly and caring. Tells me what I do right and wrong.
- June 10, 2023 Dr CID was over scheduled for the day. She was having to see too many people for the time frame.
- June 6, 2023 Thanks
- May 28, 2023 Dr. Cid explained to me the condition she is treating me for and the desired outcome of the treatment. She made it easy to understand what is involved in treating this particular eye disease
- May 24, 2023 Great doctor. Keeps me informed
- May 23, 2023 Most helpful in every way.
- May 18, 2023 She was very thorough. Very knowledgeable about my situation.
- May 18, 2023 Explained problems well and offered treatment the same visit.
- May 17, 2023 Dr. Cid is very attentive and explains everything clearly.
- May 8, 2023 Dr. Cid has my complete confidence in her expertise, knowledge and ability to provide care as I get older and need additional monitoring. Also, she explains things well and has a kind, warm personality. She has competent staff. Also, the office staff is very knowledgeable, friendly and helpful.
- May 4, 2023 Dr. Cid was kind and very thorough.
- April 30, 2023 Dr CID is friendly, warm and serious about giving the best care. That’s very important .
- April 28, 2023 Dr. Cid is professional all the way.
- April 27, 2023 She is very friendly and always explains the problems
- April 25, 2023 Looking forward to my return visit in May to correct my vision issue
- April 25, 2023 Dr. CID & assistant are very attentive and great at their job. I would recommend these two for anyone’s eye care.
- April 22, 2023 Very satisified with care Dr. Cid gives me. Thanks
- April 17, 2023 She is a caring provider and also listens and answers my questions.
- April 16, 2023 She was very thorough with my exams & seemed to be concern about my needs.
- April 13, 2023 Extremely professional and personable. I always value her input. She has given me good information about care of my eyes.
- April 13, 2023 very caring staff
- April 8, 2023 nice seams to know her business.
- April 4, 2023 Dr CID seemed frustrated because she was the only physician there that day and she had seen too many patients and we all had waitedTOO long!
- April 1, 2023 In my opinion Dr. Cid is a very caring doctor who has the eye health of her patients as her main concern. She takes time to explain any problem she discovers during her examination of the patient’s eyes
- April 1, 2023 Stretched too thin to really interact personally.
- March 30, 2023 Very thorough and explained well
- March 28, 2023 Thanks God willing we see you next year
- March 28, 2023 She's always been friendly and helpful and extremely thoughtful.
- March 20, 2023 She is very friendly and takes her time, she doesn’t rush you through
- March 20, 2023 Dr CID is very knowledgeable and thorough in her examinations. I drive 35 minutes to see her because I feel she cares and is intent on providing the best care for my eyes.
- March 18, 2023 Super. Great excellent
- March 18, 2023 Dr CID was very through. Listened to my concerns about family history.
- March 17, 2023 Very informative about my condition and took time for all my needs.
- March 17, 2023 Very knowledgeable and thorough.
- March 16, 2023 Dr CID was listening to my concerns, reviewed test results in detail and recommended a plan of care. I felt comfortable during the visit.
- March 16, 2023 She explained my test results carefully and helped me to understand why there are concerns for possible Glaucoma and why we need to continue monitoring my eyes carefully
- March 15, 2023 La doctora es muy agradable y amable
- March 14, 2023 Dr. CID did an excellent job removing the cataracts from both eyes. I am very pleased with the results.
- March 6, 2023 very kind and knowledgeable
- March 4, 2023 She is very nice and caring. Takes time to explain what she doing to your eyes and why
- February 26, 2023 Very kind and professional
- February 24, 2023 I am very pleased with Dr.Cid and her care. She is very proficient and also friendly. Her staff is also very nice and polite.
- February 22, 2023 Very professional, explained changes in my eyesight, answered all my questions.
- February 16, 2023 She is the best!
- February 14, 2023 Great visit. Dr Sid explained my situation to me and said she would see me in 4 months
- February 14, 2023 Thank you for your knowledge in figuring out what my problem was.
- February 13, 2023 Dr. Cid is very caring, professional, and attentive. She listens to me, and she explains everything in a way I can understand.
- February 11, 2023 Monica is a very caring person that explains everything that is going on with you.
- February 7, 2023 Dr. Cid is awesome! She is attentive and compassionate. Her expertise is stellar. Can’t imagine a better caregiver.
- February 3, 2023 Dr. Cid seemed to be thorough and concerned about me. Visit felt a little rushed however.
- January 31, 2023 She went above and beyond to make sure no damage done to my right eye - she also felt I should have a test made - so she contacted the doctor and set up the test. She didn’t have to do this. She did and I’m glad.
- January 30, 2023 Very professional and answered my questions.
- January 30, 2023 Dr. Cid was very kind, patient and caring. She offered me options and gave me best choices. Very good doctor and glad she is in our town!
- January 26, 2023 Dr. Sid is an informative and caring doctor. I like her attitude. She is just good.
- January 25, 2023 I can always ask Dr. Cid any questions or tell her about any eye problems I have been having.
- January 24, 2023 Thorough in examination. Explains plan of care and reasoning for it. Validates any concerns that I may have.
- January 21, 2023 Very thorough examination. Took time to explain diagnosis and used history from other sources.
- January 16, 2023 Dr Sid is caring and professional and listened to my concerns I will return for follow up visits with her I have been a patient at this office for many years and they all care about their patients
- January 16, 2023 Tries to fix the problem.
- January 11, 2023 Very professional and explained and showed me pictures of my problem so I could better understand the procedure I am going to have.
- January 11, 2023 The doctor kept me waiting for 45 minutes. Wasted time.
- January 11, 2023 pleasant but professional
- January 10, 2023 The care is excellent but she needs to do a better job of scheduling.
- January 10, 2023 This was my first time seeing Dr.Cid. I will definitely seek her help again.
- January 9, 2023 Dr. CID listens to my concerns and is very helpful. She is very easy to talk to and understands my concerns.
- January 9, 2023 just very good vist
- January 6, 2023 Monica Cid is exceptional - and I trust her immensely. She is kind, and diligent in her work.
- December 26, 2022 I appreciated being worked into the schedule and being able to see Dr. Cid. She explained everything well and allayed my concerns.
- December 26, 2022 Thorough and talked in terms that I could clearly understand.
- December 25, 2022 Dr. CID did a great job removing my cataract. I am very pleased with my vision in my right eye.
- December 24, 2022 Dr CID is friendly, kind and a very thorough doctor. She takes times with you during your examination and explains any questions or concerns you have. She always makes you feel comfortable during your visit.
- December 24, 2022 Dr Cid was extremely careful analyzing my particular data, clarifying measurements with additional tests until she was confident of the results prior to my surgeries
- December 21, 2022 she is not very friendly.
- December 20, 2022 Dr Cid is very thorough and explains eye exam well.
- December 20, 2022 seems rushed
- December 19, 2022 She has always been straight forward with me.
- December 17, 2022 Very professional and efficient and caring
- December 15, 2022 Excellent doctor
- December 14, 2022 Dr. Cid is highly respected in her field of expertise. She has my total trust. She explained everything in terms I could understand. Any procedures I may need in the future, I want Dr. Cid to do them.
- December 14, 2022 I really like Dr. Cid. She is very thorough & I like a straight-to-the-point person.
- December 7, 2022 Dr Cid is a great provider. she's friendly and you can tell she cares for you and wants the best care for you.
- December 4, 2022 I trust Dr. Cid completely , she has been my doctor for several years and has been honest , I CANT PRAISE her enough
- December 1, 2022 I appreciated the thoroughness of the exam and Dr. Cid's explanations and suggestions, which were helpful to me. Provided insight as to how I could care for my eyes going forward. Also the need for cataract surgery in the future.
- December 1, 2022 Great Doc!
- November 17, 2022 Thorough examination and evaluation.
- November 17, 2022 A+
- November 15, 2022 She is a very good doctor. I trust her completely with my eyes. She doesn??t talk much but is very competent.
- November 15, 2022 Excellent
- November 14, 2022 She is the best, the reason is to care for people eyes and mine also listen to questions and talk what you have to say
- November 13, 2022 Well educated, knowledgable, eye doctor.
- November 12, 2022 Very professional and caring about my eye
- November 10, 2022 She is a very caring doctor. I'm so thankful she found what was wrong. I feel very blessed that things were not any worse. She is very special in my book.
- November 9, 2022 Dr. Cid is a careful and thoughtful doctor. She cares for her patients and. Is very detail oriented.
- November 8, 2022 Dr CID is an excellent communicator and explained the next step in my treatment and follow up
- November 5, 2022 Excellent doctor
- October 29, 2022 She is great
- October 28, 2022 I love Dr..Cid, she has been my doctor for several years and has done surgery on my left eye and she is professional and explains each detail . I consider her a good friend as well . She will be doing my right eye soon and I have all the faith in the world in her as well as the good Lord.
- October 25, 2022 Dr. Cid is very caring and thoughtful about my care.
- October 25, 2022 Dr CID is always professional and knowledgeable about my eye care. She is pro active in anticipating any problems and takes steps to ensure the proper care of my eyesight.
- October 24, 2022 Professional and knowledgeable
- October 22, 2022 Dr Cid has been taking care of me for a year and has been trying to get to the bottom of my problems with the blind spells I have been having and has helped get me set up for appointments with a neurologist and an echocardiogram to hopefully find out what is causing the problem!
- October 18, 2022 Dr CID, is very caring, and explains everything well.
- October 14, 2022 Dr Cid is very careful to explain my eye condition and gives great advice.
- October 13, 2022 Very competent! Caring! Listens!Explains anything you don??t understand! Whole staff treats you with courteous caring and competent way! Would highly recommend Dr Monica Cid to everyone!
- October 12, 2022 Very interested and informative about my eye condition
- October 10, 2022 Fell very comfortable with Dr Cid
- October 2, 2022 She is a very good Dr. and I respect her knowledge and ability .
Locations
Eye Center - Elkin
Formerly known as Parkwood Eye Center
Hours of Operation
Mon: 8 am - 6 pm
Tues - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 11:45 am; 12:45 pm - 5 pm
Credentials
Education
- MD, Medical College of Wisconsin, 1993
Internship
- Gundersen Health Systems, 1994
Residency
- Ophthalmology, University of Missouri, 1997
Fellowship
- TEC University, 1998
Board Certifications
- American Board of Ophthalmology, Ophthalmology
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC