Ratings and Reviews
4.836 Ratings 33 Comments |
|
|---|---|
| Listened to me | 4.7 |
| Clearly explained my problem or condition | 4.7 |
| Addressed my questions and concerns | 4.7 |
| Clearly explained my treatment and follow up instructions | 4.7 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 29, 2023 Ashley is great, I really felt listened to.
- March 28, 2023 Courteous, caring and thorough. Pleasant bed side manner and really put me at ease.
- March 26, 2023 Ashley listened carefully. She provided helpful feedback. She answered all of my questions.
- March 23, 2023 Ashley was very caring, understanding and kind. She is a very knowledgeable provider.
- March 8, 2023 The health care provider I saw for my visit was wonderful. She treated me like a friend. She spent a nice amount of time with me, addressing my concerns and providing clear and concise patient education. I had an exceptional visit. Thank you, Ashley Donahue, PA, for providing great healthcare.
- March 4, 2023 Ashley Noble Donahue, PA listened to my concerns and quickly provided a plan for taking care of those concerns. She made sure I had a follow up appointment scheduled to ensure the plan was working before the weekend. I would not hesitate to trust her with my care again.
- February 22, 2023 Took time and gave personal attention to my needs. Not rushed.
- February 2, 2023 She treated me very well, I’ am very thankful that she saw me on short notice
- January 12, 2023 Ashley was personable and attentive to my needs.
- January 12, 2023 I am so thankful for the wonderful care. She took me seriously and did testing to figure out my symptoms. After having an irregular EKG she took steps to get to the emergency room where I was diagnosed with congestive heart failure. I am so very thankful for her.
- December 21, 2022 She was very professional. She listened to us and we listened to her. She was caring, kind and wanted to help us.
- December 18, 2022 Very nice, professional and made us feel she cared
- December 18, 2022 Professional and caring.. listened and responded to all questions
- December 18, 2022 She was great, listened while I explained what had been going on. She took the time to go over what would happen while i was there as well as my discharge instructions. She even told me as I was leaving if this didn't help, she would be there again tomorrow and to return!
- November 24, 2022 Ashley was timely, thorough and worked hard to find something when the pharmacy was out of stock of multiple medications.
- October 31, 2022 I felt very comfortable with dr.Donahue. She explained everything so well. I really enjoyed the interaction I had with her.
- October 26, 2022 She is wonderful! Very helpful and listens to my issues.
- October 25, 2022 She actually cares about her patients and the level of care she gives is unparalleled. I had a doctor appointment earlier in the day that I saw her and the difference in treatment was night and day!
- October 25, 2022 Ashley is the best! Attentive, caring, and provides best instructions.
- October 25, 2022 Ashley was wonderful! She listened and gave me a through exam. She also followed up the next day to make sure I was feeling ok.
- October 14, 2022 Less time waiting to see Dr
- October 13, 2022 Excellent experience and the medication she prescribed worked perfectly! I was better in less than 24 hours!
- October 13, 2022 Very professional
- October 13, 2022 Ashley is very complete and caring. She is very good at what she does. I am very satisfied with the treatment she is giving me.
- October 12, 2022 Ashley was amazing.
- September 30, 2022 This was my first time meeting with Ashley and she was fantastic. I didn’t feel rushed through my appointment, she listened and was extremely pleasant.
- September 21, 2022 Ashley was great!
- September 19, 2022 All I can say is that everyone that I came in contact with were the most caring , polite individuals that one could have ever come close to at any time . May God bless you all in your endeavors
- September 18, 2022 Very kind and has an easy, relaxed posture that put me at ease immediately. Very attentive and reassuring.
- August 26, 2022 Very short with me and rushed. Would not answer my questions or address my concerns nicely. She also forgot to devs my prescription in, then didn’t send the cough syrup right away. I know it’s busy but I was just there the day before with someone else who was sick and that person was treated so much better than me
- August 20, 2022 Calm, gentle while handling my problem, explained my problem and the cure, good and nice during the whole exam.
- August 10, 2022 not happy
- August 1, 2022 Awesome PA.
Locations
Family Medicine and Urgent Care Mocksville
Atrium Health Primary Care One Health Family Medicine and Urgent Care Mocksville
Hours of Operation
Family Medicine: Mon - Fri, 7 am - 7 pm
Urgent Care: Mon - Sat, 7 am - 7 pm; Sun, 1 - 5 pm.
Credentials
Education
- MSPA, Wake Forest School of Medicine, 2020
Board Certifications
- National Commission on Certification of Physician Assistants
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC