Rachel Cassandra Edwards, NP
Rachel Cassandra Edwards, NP
Ratings and Reviews
4.5117 Ratings 59 Comments |
|
|---|---|
| Listened to me | 4.5 |
| Cared about me | 4.5 |
| Clearly explained my problem or condition | 5.0 |
| Included me in decisions about my care | 5.0 |
| Addressed my questions and concerns | 4.5 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 28, 2023 Rachel listened and gave me great advice. The shoulder injections she gave me were perfect.
- November 17, 2023 Never met Rachel Cassandra Edwards, NP:
- November 16, 2023 Did not care for this person Seemed like no empathy what so ever Didnt ask me to do any movements to get the movement numbers on my chart She just didn’t have the time for me Will not see this person again Would prefer another doctor
- November 12, 2023 She showed genuine concern about my condition and was very supportive and very positive when listening to me as I told her about the past four years of my life and the constant pain that I have been enduring and her positive attitude and concerns regarding my situation carry a tremendous amount of weight and also gives me hope for my future.
- November 2, 2023 Mostró preocupación y interés n ayudarme mejor que otros médicos anteriores lo único qué hay que esperar mucho para conseguir una cita
- October 28, 2023 She had options for me to choose from and explained my situation.
- October 12, 2023 Great
- October 12, 2023 Did not see Rachael Edwards NP Saw another NP black guy forgot his name.
- October 11, 2023 Rachel was very helpful and gave me excellent information. She helped set up my upcoming lumbar injections.
- October 6, 2023 Rachel Edwards, NP was both professional and personable. She made me feel that she truly cared about me, and put me at ease from the very beginning of the appointment. I appreciated her allowing me the time to ask questions and receive easy to understand answers to those questions.
- October 6, 2023 Clear communication, listened to my questions.
- October 4, 2023 Rachael was very informative explaining my exrays and what to do to help with my back pain.
- September 22, 2023 Very kind and listen to me
- September 14, 2023 Seemed to be very professional and knowledgeable. Genuinely interested in hearing about my problems.
- September 3, 2023 Rachel was unable to make the appointment. The PA available was excellent!
- September 2, 2023 She listened to what I had to say about what is going on and I was right and she was so nice to me and understanding
- August 24, 2023 Caring, personable, thorough, well spoken
- August 23, 2023 Very helpful,explained everything in full and very courteous
- August 23, 2023 Wait time was horrible
- August 11, 2023 I didn't see Dr Edwards but the PA I saw was very knowledgeable and attentive.
- July 28, 2023 Great np
- July 27, 2023 I immediately liked her
- July 26, 2023 On time. Very thorough and friendly. Treated me like family. Cared about me. Answered all questions clearly. I trust her knowledge.
- July 15, 2023 She is passionate about taking care of her patient, very knowledgeable and caring towards her patients
- July 8, 2023 Rachel demonstrated her expertise in addressing my medical issues related to my spine. She effectively prescribed medications, which brought relief as well as making PT more productive. Because of the scheduling process, Rachel did not have adequate time to review my x-rays, doctor’s notes prior to my visit, but had to do that during and after my first visit. Rachel is an exceptional practitioner, with whom I would not hesitate to schedule a follow up visit.
- July 6, 2023 Had copy of current xray went through some preliminary tests then determined I need an MRI. Another 120 mile round trip. I appreciate her care and maybe can understand the need for the MRI, but could this not have been a call made before this scheduled appointment?
- June 27, 2023 Was great, real knowledgeable
- June 24, 2023 Rachel Edwards was attentive and hands and felt like she cares about me and my condition
- June 3, 2023 Rachel is always caring and works with me to get to best care possible.
- May 28, 2023 Ms. Edwards listened to my symptoms of pain and prescribed physical therapy. The therapy was very effective, in that the pain that I was having and continue to have when I do strenuous chores, is diminished.
- May 28, 2023 Been here twice for two separate things and have yet to see a doctor always LPN!
- May 25, 2023 She told me what was wrong, what to do about it and what to expect.
- May 25, 2023 Miss Rachel was very polite, gorgeous and helpful, but she seem to be overwhelmed, and I think the system didn’t help her she didn’t have access to my MRI. She couldn’t download the MRI so something needs to be done to make her job easier. I have to wait a long time to be seen. It was my first visit. I have to get to know her better. She just seems a stressed out. She needs some help. She tried her best to help me understand my condition but after waiting 30-40 minutes to be seen, I’m a little bit anxious, and the whole experience is spoiled. So I would say next time, don’t place me into a room I made me wait. Keep me posted of any delays.
- May 10, 2023 Rachael was very attentive to my needs. She offered Care Suggestions and discussed alternatives. We decided on a course of care and arrangements were made. Thank you
- May 6, 2023 very helpful
- May 3, 2023 Professional, courteous and detailed about possible future treatment options. Knowledgeable and understanding of patient needs.
- April 23, 2023 she was very good
- April 11, 2023 Rachael is very understanding, friendly, knowledgeable and caring.
- April 8, 2023 Rachel always listens and promptly responds to my text messages.
- April 7, 2023 The PA did not seem to believe how much pain I am in. I fell and now my right leg is in extreme pain. I was told that my appointment was with a doctor. When I was taken back, I was put with a PA, which I did not agree to!
- March 26, 2023 She is very professional listen to me and had the MRI contact me after talking with her. I enjoyed my visit with her very nice.
- March 19, 2023 Ms. Edwards listened to me, understood my pain , have appropriate medications, and ordered an MRI.
- March 15, 2023 Dr. Edwards always listens to my concerns and answers all my questions. She really tries to work with you to get the best outcome possible.
- March 4, 2023 Rachel Edwards NP she saw me after my md called out sick when we got there she had looked at my file and new what she was dealing with extremely knowledgeable . she made sure i got a follow up as soon as posable
- March 2, 2023 Dr showed concern will to explain and answer my question
- February 22, 2023 Ella es simplemente una GRAN!!! Dra. Dra. Rachel Cassandra Edwards Es amable, cortés y cariñosa. She is just a GREAT!!! Dr. Dr. Rachel Cassandra Edwards She is friendly, courteous, and caring
- February 22, 2023 She was awesome!
- February 12, 2023 SHE WAS GREAT. SHE COVERED ALL OF OUR NEEDS THAT DAY. THANKS, MRS. EDWARDS.
- February 9, 2023 She was so respectful and listened to my concerns. She answered vall my questions and really took her time for me.
- February 9, 2023 Very personable and knowledgeable/ Was truly concerned about my health.
- February 8, 2023 She is caring and invested in patient care.
- February 2, 2023 The experience was as good as a doctor's visit can be. Staff was friendly, helpful and experienced.
- January 26, 2023 She listened to the problem and any concerns I had. Created a timeline of events for my problem and recommended the next steps. Prescribed some medication to help relieve some symptoms and scheduled imaging. Great job.
- January 13, 2023 Ms. Edward's was very professional during my time with her. She was complete in her exam, took time to talk to me about any options for me. She asked me if I had questions and answered the questions I had. In the end she gave me her number to call if needed.
- December 23, 2022 this appointment was good but iam in a lot of pain i wish the appointment could be sooner i do not get much sleep at night is there any way it could be sooner?
- December 22, 2022 Very polite and listened to my problems
- December 16, 2022 Knowledgeable helpful
- December 15, 2022 Very kind and caring person I'm very glad I was seen by her she takes the time out to really listen to what you have to say I appreciate everything that she has done for me very thankful
- December 13, 2022 Awesome
Locations
Spine Center - Clemmons
at Medical Plaza - Clemmons
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Closed Christmas Day, Thanksgiving Day, and Easter Sunday
Credentials
Education
- MSN, University of Cincinnati, 2020
- MSN, Gulf Coast State College, 2021
Board Certifications
- American Academy of Nurse Practitioners, Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC